Quality Inn & Suites

We stayed at this hotel to attend a funeral. The cemetery is across the street so the location was great. The bed was comfortable, no room service which has been the case in most hotels for some reason lately. The pool was closed which was a not a plus. Breakfast was good.

The hotel was nice. A clean and comfortable room. The staff at the desk were friendly and professional. My husband and I would stay there again.

I reserved a deluxe king and we got a regular king the staff was very friendly they had some bad weather ice storm the day or two before so the cable was out the key machine didn’t work so when we got back from the ****** at 2 the maintenance guy got us in real friendly guy the water was “HOT” we knew it was a cheaper hotel and really just needed a place to sleep and clean up for the trip home would stay again

Pillows are little and not enough tub in bad shape needs replaced floor was weak. Staff was very friendly

Indoor pool was closed . Pool heater didn't work. The one thing we got this room for. Had to ask for towels. We haven't had the breakfast yet.

It took one hour to check in. Lights. Tv. Shower. Commode did not work right. Had a plastic bag on the smoke detector.

Husband wasn’t feeling well and took medicine and passed out . I was going to watch tv but it never would receive signal . Then there was a screeching noise coming from heater when it would kick on. So bad that it woke my husband up. I called front desk to let them know they did offer to put us in a different room but it being 2:00 am we neither one wanted to switch rooms. Told the young man we would not use the heater and he suggested to turn to fan for a quieter sleep. It wasn’t much better!! Totally bad night of sleep.

We did not get the room we reserved. The first room they gave me was a double Queen standard room. I had reserved a king suite. When going back to the front desk and telling them I did not get the room I reserved I was informed the room was unavailable because the air conditioner was broken. That was understandable and they put me in a deluxe king. When we got into the room, the microwave had not been cleaned, the refrigerator had not been cleaned, there was water bottle behind the TV, the sink in the bathroom had not been cleaned and had to reprogram the TV. The back door of the hotel was supposed to be key entry only. The door was left open all night, you did not have to have a key to get in. The security of the building was not all that.We were tired from traveling and did not want to switch rooms again. The sheets on the bed had been changed so we decided to go ahead and stay since it was just for one night. I would stay here again because of the convenience. However, if we do stay again we will check the room before we bring up our luggage.

When we checked in we had to wait for the hotel staff to finish her visit in the living room area with her friends before we could get our room keys. We checked out the indoor pool while we were waiting and was told it was closed because the heater wasn't working. This was one of the reasons we booked this hotel so the kids could swim. We found the room to be unclean. There was a blue towel hanging on the back of the bathroom door. All other hotel towels were white. We also found a loofah in the shower that didn't belong to us. There was a partial roll of toilet paper and no replacement. When I tried to use the shower half of the water came out of the lower faucet and half of the water came out of the shower head so there was no pressure. The second day we were there we went downstairs to find only 1 rock hard waffle left for breakfast. There was only one hotel staff waiting on the front desk and cooking. So we had to go out for breakfast. The staff that day was pleasant and helpful though, supplying us with more needed toilet paper. Once we returned that night we found that neither of our room keys were working. I went back downstairs to find another hotel guest having the same problem and to have the hotel staff tell him that he must have put the hotel key too close to his cell phone. I quickly explained that this issue was on them because I have the same issue with both keys and both were kept away from our phones and in separate locations. WIll not return.