Hemu Taoyuan Villa

Hemu Taoyuan Villa Reviews

Hemu Taoyuan Villa

Hemu Village, Kanas Town, Burqin, Xinjiang, 836400, ChinaView Hotel Details
Hemu Taoyuan Villa
Hemu Taoyuan VillaHemu Taoyuan VillaHemu Taoyuan Villa
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1 night

Hemu Taoyuan Villa Guest Reviews

4.5/5
Good
473 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(473)
Positive reviews(461)
Reviews with photos/video(202)
Great location(136)
Excellent afternoon tea(67)
Tasty food(57)
Convenient location(55)
Loved the view(54)
Tasty restaurant(35)
Friendly front desk staff(26)
Too many mosquitoes(7)
Negative reviews(12)
Guest User
Boutique Room - River-View (Double bed)
Checked in Aug 2024
Travel with friends
35 Reviews
5.0/5
Outstanding
Posted on Oct 1, 2024
A special shout-out to the gentleman who welcomed us; he kindly carried my luggage to the room, and I sincerely appreciate the warm reception and attention, especially in the chilly weather. This accommodation boasts the best location, right next to the famous Hemu Bridge and the closest point to access the viewing platform for stunning dawn or sunrise photography. There are numerous restaurants nearby, and we enjoyed complimentary welcome coffees and mini ice creams. The soothing sound of the Hemu riverside flowing nearby added to the overall experience.
Response from Property: Dear guest, thank you very much for choosing Taoyuan as your place of stay during your trip to Altay, Xinjiang! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and detailed comments are the greatest affirmation of our service and the constant motivation for us to do better. We cherish the experience of every customer who comes to our hotel. Bringing you a good service experience is our service tenet and top priority. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay. We sincerely look forward to your visit again and wish you a pleasant trip and smooth work.
Ng
Deluxe Parent-child Room
Checked in Aug 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Sep 20, 2024
The room has the best heating I have experienced so far in Xinjiang; three heaters in a single room. The restaurant and cafe are also good in both food and service. The staff helped us find a ride to our next destination. The landlord also provide horse riding service up the hill to view the sunrise. The location is just beside the Hemu Bridge, which makes it really convenient to climb up to the sunrise viewing point. There is also a concentration of restaurants in this area.
Response from Property: Dear guest: Thank you very much for choosing Taoyuan as your place of stay during your trip to Altay, Xinjiang, and for sharing your stay experience with us. Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and detailed comments are the greatest affirmation of our service and the constant motivation for us to do better. Ten miles of breeze, thousands of miles of stars, you are treasures just like them. We look forward to seeing you next time.
Guest User
Superior Standard Room
Checked in Aug 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
Hemu Taoyuan’s location is prefect. It’s near the river, observatory deck. Though it’s at the central street but you can’t really hear much noise from your room. They provided free breakfast and welcome drink which is good cos everything in Hemu was expensive.
Response from Property: 尊敬的賓客: 感謝您在新疆阿勒泰之行中選擇桃源作為您的下榻之所,並與我們分享您的入住體驗。感謝您在百忙之中抽出時間進行點評和分享,您的耐心和細緻是對我們最大的肯定,也是我們不斷進步的動力源泉。 一起看過的風景,才能抵達心底。我們期待與您的下次見面。
Guest User
Superior Standard Room
Checked in Sep 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
Good heater :)
Response from Property: 尊敬的賓客: 感謝您在新疆阿勒泰之行中選擇桃源作為您的下榻之所,並與我們分享您的入住體驗。感謝您在百忙之中抽出時間進行點評和分享,您的耐心和細緻是對我們最大的肯定,也是我們不斷進步的動力源泉。 夜色闌珊,星河燦爛,我們期待與您再度相見。
Guest User
Light Luxury Queen Room
Checked in Dec 2024
Couples
6 Reviews
4.2/5
Very Good
Posted on Jan 13, 2025
Overall it was pretty good. The afternoon tea was very good. I didn't try the breakfast. When I checked in, someone helped me with my luggage. The only downside was that the room heating was not very good and the temperature could not be raised.
Original TextTranslated by Google
Response from Property: 感謝您選擇桃源山莊,並抽出寶貴時間給予反饋!我們非常高興得知您對下午茶和入住時的服務表示滿意。我們始終致力於為每位客人提供温馨、舒適的體驗。關於房間暖氣的問題,我們非常重視並已安排相關工作人員檢查。我們理解舒適的温度對於您的入住體驗至關重要,我們會盡快解決並確保提供更加舒適的環境。希望在未來的日子裏,能夠繼續為您提供更好的服務。期待您的再次光臨,祝您新的一年快樂,萬事如意!
Guest User
Superior Standard Room
Checked in Dec 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
Came to Hemu, the snow capital, and was grateful to have booked a log cabin hotel with great value for money and service attitude. The facilities are complete, clean and comfortable. Especially the housekeeper Xiao Huang, who started to make careful arrangements before arriving at the store, and gave a super detailed introduction and recommendation after arriving at the store. Thank you very much. The log cabin is located next to the beautiful Hemu Bridge. Drinking the coffee afternoon tea prepared by the front desk bar while enjoying the scenery outside the window is really the chillest place on this trip😍
Original TextTranslated by Google
Response from Property: Thank you for your choice and recognition. We are honored to be the most "Chill" place in your Hemu journey! Taoyuan Villa has always been committed to providing every guest with a warm and comfortable stay experience. I am glad to hear that you are satisfied with our facilities, environment and services. Our wooden house is not only in a prime location, right next to the Hemu Bridge, but also allows you to enjoy the beautiful scenery outside the window while tasting our carefully prepared coffee and afternoon tea, and feel the rare leisure time on the journey. Special thanks to you for mentioning the housekeeper Xiao Huang, who always arranges everything for every guest with a professional and caring service attitude, making your stay more worry-free and pleasant. Your satisfaction is the greatest affirmation of him and our team, and we will convey this wonderful feedback to him. Looking forward to serving you again in the future and continuing to add more beautiful memories to your journey! I wish you a happy life and a smooth journey!
Guest User
Boutique Double Room
Checked in Dec 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
The accommodation experience is very good, but the room is a little hot. The food is also very good and not expensive. It is the first choice when visiting Hemu. It is very close to Hemu Bridge and you can get there by the door. Free coffee and snacks are also provided.
Original TextTranslated by Google
Response from Property: Thank you for your feedback and support! The temperature has dropped in the past two days, so we deliberately turned up the heating temperature, which may have brought you a little warmth, but we are very happy that your overall accommodation experience was great. Our catering has always been characterized by affordable and delicious food, and we are very happy to receive your recognition. Hemu Bridge is close at hand and convenient for travel. I hope that this free coffee and snacks will also add some warmth to your journey. Looking forward to your next visit, we will work hard to do better!
Xuedougou
Superior Standard Room
Checked in Nov 2024
Solo travelers
28 Reviews
5.0/5
Outstanding
Posted on Dec 12, 2024
Right next to the bridge, there is a shuttle bus to and from the ski resort, and there is a Taoyuan restaurant for meals, which is very cost-effective. There are 2 free cups of coffee, and the coffee and restaurant are all next to each other, so you don’t need to find a driver. The cost-effectiveness is relatively high, and there is also a car to go to the ski resort.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Taoyuan as your stay during your trip to Xinjiang Altay and sharing your stay experience with us. Your patience and meticulousness are our greatest affirmation and the source of motivation for our continuous progress. The breeze blows and the moon shines, and the mountains and sea meet each other. We look forward to meeting you next time.
Guest User
Boutique Room - River-View (Double bed)
Checked in Oct 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Nov 29, 2024
I forgot to take a photo of the room, but it looks exactly like the picture on the page. Because it was a family trip, we booked two rooms. One double room was by the river, and the Kanas River was outside the window. It was beautiful! Another triple room for parents and children. The room is very large and has a bathtub🛁. There is a mountain view outside the window⛰️, beautiful!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Taoyuan as your stay during your trip to Xinjiang Altay and sharing your stay experience with us. Thank you for taking time out of your busy schedule to comment and share. Your patience and meticulousness are our greatest affirmation and the source of motivation for our continuous progress. The south wind knows my wishes and blows my dreams to Xizhou. We look forward to meeting you next time.
Guest User
Boutique Standard Room - River-View
Checked in Oct 2024
Travel with friends
4 Reviews
4.5/5
Great
Posted on Nov 27, 2024
The B&B is right next to the Hemu Bridge. It is very convenient to go to the Hemu Bridge, the viewing platform or ride a horse. The B&B environment is also good. If you stay in the B&B, you can have a free afternoon tea at Taoyuan Cafe. The environment is very nice.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your careful comments. We have been working hard to update hardware and improve services so that guests can feel at home. Thank you for your encouragement and support~ We will continue to work hard to provide good service to every guest. You are very welcome to bring your family back to Hemu Taoyuan Villa next time. I wish you and your family a happy life!
Guest User
Boutique Standard Room - River-View
Checked in Oct 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
Very satisfied. Great service. The room is also very clean. I stayed here for almost half a month. They also helped me move my luggage. I can shower and shower my family. The little brother is handsome and can talk hahaha
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Taoyuan as your place of stay during your trip to Altay, Xinjiang, and for sharing your stay experience with us. Thank you for taking the time out of your busy schedule to comment and share. Your patience and meticulousness are the greatest affirmation for us and the source of motivation for our continuous progress. With poetry and distant places in mind, you love the mundane world. We look forward to seeing you next time.
Guest User
Boutique Double Room
Checked in Oct 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Nov 8, 2024
The hotel is in a very good location. You can see the Hemu River from the window. The hotel restaurant is very good. You can pack up and continue eating if you can't finish the food. The coffee in the cafe is also very good! Because the road was closed by heavy snow, the housekeeper also helped us delay the check-out for a few hours. Thank you so much!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Taoyuan as your place of stay during your trip to Altay, Xinjiang, and for sharing your stay experience with us. Thank you for taking the time out of your busy schedule to comment and share. Your patience and meticulousness are the greatest affirmation for us and the source of motivation for our continuous progress. The mountains and rivers are safe, and the world is at peace. We look forward to seeing you again.
Guest User
Light Luxury Queen Room
Checked in Sep 2024
Travel with friends
42 Reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
Very good in every way. Worth recommending. Very good in every way. Worth recommending. Very good in every way. Worth recommending. Very good in every way. Worth recommending. Very good in every way. Worth recommending. Very good in every way. Worth recommending. Very good in every way. Worth recommending. Very good in every way. Worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Taoyuan as your stay during your trip to Xinjiang Altay and sharing your stay experience with us. Your patience and meticulousness are our greatest affirmation and the source of motivation for our continuous progress. The breeze blows and the moon shines, and the mountains and sea meet each other. We look forward to meeting you next time.
Guest User
Boutique Double Room
Checked in Sep 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
I didn't take pictures of the cabin. The heating was so good that I didn't need to cover myself with a blanket to sleep at night. The housekeeper was very responsible. He contacted us in advance to pick up our luggage and told us where to go for the best view. He also gave us two afternoon teas when we left. It was a surprise. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Taoyuan as your place of stay during your trip to Altay, Xinjiang, and for sharing your stay experience with us. Thank you for taking the time out of your busy schedule to comment and share. Your patience and meticulousness are the greatest affirmation for us and the source of motivation for our continuous progress. The night is dim and the stars are brilliant. We look forward to seeing you again.
Guest User
Deluxe Parent-child Room
Checked in Sep 2024
Family
4 Reviews
3.7/5
Posted on Oct 24, 2024
In the old village, the service is in place and the attitude is also very good. The room is very warm, but the disadvantage is that there is no screen window and TV. There are small insects in the bathroom, and the horses outside barked all night... The hotel food is very good and the location is good. It is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your stay and valuable feedback! We are glad to hear that you are satisfied with our service, room warmth and dining. Regarding the suggestion that there are no screens and TVs in the room, we will seriously consider and work hard to improve it. At the same time, we will strengthen hygiene and cleaning to ensure a more comfortable environment. Since the homestay is located in the Hemu Scenic Area, the guest rooms are local characteristic cabins, and the all-wood structure rooms do have certain deficiencies in sound insulation. We will actively look for improvement solutions. Looking forward to your visit again and wish you a happy life!