Yuyuan Villa

The location of the hotel is very good. It is very convenient to take the bus near the shuttle bus terminal. The hotel is very clean (this is very important). The food in the hotel is also good. The service is also very good and the scenery is amazing... In short, it is worth recommending...

This is a very cost-effective hotel. The rooms are comfortable and hygienic. The service staff are all warm and thoughtful. The scenery of Hemu is so beautiful. It is really comfortable to stay and have fun. The experience is very good. I will choose this hotel next time. .

The snow scene in Hemu today is so beautiful. The house I stayed in was also clean and tidy, and the bedding was very comfortable. The room was also very warm. The lady at the front desk is very enthusiastic and has a good service attitude. Have fun, enjoy your stay. very good.

Facilities: The mattress is very soft and the water heater is good and available 24 hours a day. Hygiene: The room is very clean inside! No smell in the toilet Environment: The scenery outside the window is great! The air is very good Service: If you need help, please contact the front desk and we will solve it as soon as possible! The service attitude is very good! I will book here again next time I come! Recommend to friends~

A very good accommodation experience. The house is clean and tidy. The heating is warm but not cold. I like the decoration inside. The service of the lady at the front desk is also attentive. There is a supermarket in the villa which is very convenient. I will book your home again in the future.

Very good, the facilities are complete and the room is warm

The price is more than 1k, which is about 100 yuan outside. On the day we moved in, there was a constant sound of running water after the toilet was flushed. The faucet only had cold water. The shower drain was broken and water flowed directly into half of the house. I called the front desk to report the problem. The person at the front desk was very impatient at first. I reported the problem angrily and asked me the room number loudly and impatiently. Finally, I came to clean the water at 12 o'clock in the evening and changed the house to a normal standard room. It was already 1 o'clock in the morning when I finished cleaning up. Housing is indeed tight during the National Day, but with a room fee of more than 1,000, we should also pay attention to daily equipment maintenance.

The hotel is near the transfer station, only a ten-minute walk, and the hotel has a battery car to pick up and drop off. This price is already very cheap in the scenic area. Although it is semi-underground, the room has large windows and is no different from the standard one. It is recommended. At night, the water leaked from the shower floor and flooded the mountain. Although I took the initiative to communicate with the boss, no one came to fix it for a long time. The waiter actually asked me to contact the housekeeping supervisor. The person who should give a bad review is the electric car driver Kong. When checking in to pick up guests, he should give his mobile phone number and let the guests get on the car in order. As a result, he not only didn't speak, but when I asked him when there were almost no seats available, he also ignored him and talked to me. As if deaf. When I checked out the next day, I needed to take a car. Master Kong asked me to go to the front desk and the front desk told me to just talk to the driver. Later, I made an agreement with Master Kong to come back to pick us up after sending the guests off. As a result, we and two other guests waited for half a day. When we were young, we went to the front desk and said we didn't care. We went to Master Kong and told him that we had to wait for guests who didn't know what time they would arrive. The front desk couldn't pick us up if they didn't let us go back. The two parties were trying to blame each other. If they had told us earlier that there was no way to come back, we would have walked to the transfer station by ourselves, so that we would not have wasted more than half an hour. Later, I went to the front desk to argue. The front desk reluctantly called the driver. The driver came back within a few minutes and looked unhappy. I suspected that the driver was lazy and didn't want to run back and forth. Moreover, the front desk and the driver did not express any apology to the guests. It was really bad and very annoying. It's really far worse than other villas.

The standard rooms in the semi-basement are also very good, and the environment inside and around the room is good. It is a bit far away from the shuttle bus transfer point. It would be better if there is a special car that can take you to the shuttle bus transfer point.