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Best Western Haeundae Hotel
4.4/5102 Reviews
Haeundae/Centum City
I feel scammed. Pros: - Location. It is on the busiest street and located in Haeundae so reasonable accessible to most attractions in Busan. - Space. very spacious. - Good A/C Cons: - View. I paid extra for ”partial ocean view” room and there was a huge difference between pictures and reality. Turns out there is only one room that looks like the picture and the other rooms have window-wall on one side that connects to balcony. The window wall had big and bulky window panes that made it impossible to appreciate the view. What is even crazier is, the balcony had a huge STONE WALL so we didn't even have ant view, HALF OF WHAT WE SAW WAS JUST WALL. We could only see the ocean in a very specific angle in a tiny, tiny spot on the bed. Not worth it and I regret booking the room. - Noise. the buskers sing until late on weekends. Because we were located right above rhe busking spot, we couls hear every word of lyrics with windows closed and could not really hold conversations without raising our voice. We couldn't hear ourselves think. - Lack of attention to details. inconvenient. shower is not built properly and water doesn't leak; it streams outside the shower. no bidet. hair dryer is weak and smells old - Understaffed as hell. we checked out at 10:45am, 15 minutes before checkout time and usually the busiest of time at receptions. One staff is dealing with phone calls, arranging taxi rides, overseeing/managing the luggage storage. We really did not feel safe storing our luggage in the lobby with the staff being so distracted and physically unable to see what happens to the luggage, even though it is right in front of reception the queue was blocking the view. At least the partial ocean view option is not worth the money at all. I feel scammed and strongly recommend other options of similar price range or ocean view hotels near Gwangan-li, since Haeundae is a very touristy region. You'll get burned out after two nights of staying in the neighborhood.

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