Anonymous User
The location was not ideal, and the room cleanliness was acceptable. When I first entered the hotel, the lobby design looked very eye-catching and “cool.” The location was not ideal, and the room cleanliness was acceptable. When I first entered the hotel, the lobby design looked very eye-catching and “cool.” However, once inside the room, the experience was quite disappointing.
The entrance light kept flashing and was never fixed. The bathroom design was very inconvenient — every shower flooded the entire toilet area, which made it uncomfortable to use.
We booked a family room for four people, but only two towels were provided, which felt unprofessional and incomplete. During our stay, we never saw housekeeping, and extra towels had to be collected from the front desk. In addition, the room layout was actually not suitable for four guests. It felt like two beds were simply pushed together, and the power sockets were right above our heads while sleeping, which was uncomfortable and unsafe.
The rooftop pool was closed, and none of the restaurants seemed to be operating. Overall, the stay was not “cool” as expected.
The only positive point was that the front desk helped us arrange a limousine reservation, which I truly appreciated.