91, Gwangbok-ro, Jung-gu, Busan, 48952, South KoreaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
49 Reviews
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Verified reviews
Location9.7
Amenities9.0
Service9.3
Cleanliness9.6
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All reviews(49)
Positive reviews(49)
Reviews with photos/video(20)
Awesome rooms(24)
Awesome stay(17)
Clean and tidy(13)
Large rooms(11)
Convenient location(8)
Easy to get around(7)
Near shopping area(6)
Friendly front desk staff(3)
Guest User
Suite B
Stay Date Apr 2025
Family
1 Reviews
9.5/10
Amazing
Posted on May 20, 2025
We booked Suite B for 4. adults which is fantastic. Ample of room to move around . A comfortable size living room space. The location is also easily accessible to most places of interest. The only downside is the curtains are not blackout. The bedroom is facing a building that has light on till late which can be quite irritating.
Response from Property: Thank you very much for your valuable feedback! We're delighted that you enjoyed the spaciousness of Suite B and our convenient location. We sincerely apologize for the inconvenience caused by the outside light; we’ll certainly review this to improve guest comfort. Have a wonderful day!
Li
Suite Room A
Stay Date Apr 2025
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on May 19, 2025
We had a wonderful stay at this exceptional boutique hotel. The design and ambiance are truly captivating, from the charming ground-floor café to the stylish reception lobby and our beautifully appointed room. The room was spacious, impeccably clean, and equipped with well-maintained facilities, ensuring a comfortable experience. The staff were consistently friendly, attentive, and eager to assist, adding a warm touch to our stay. The hotel’s location is incredibly convenient—just steps from the subway and bus stop, with taxis readily available right outside. Surrounded by department stores and iconic must-visit attractions, it’s perfectly situated for exploring. We highly recommend this gem to anyone seeking style, comfort, and convenience!
Response from Property: Thank you sooo much for your wonderful review! We're truly delighted to hear that you enjoyed every aspect of your stay-from the design and cleanliness to our team's service and the location. Your kind words mean a lot to us, and we can't wait to welcome you back soon. Have a good one:)
Misleed
Premier Family Room
Stay Date Dec 2024
Family
2 Reviews
10/10
Outstanding
Posted on Jan 21, 2025
We had a 3 night stay with our large family of 6 (2 Adults and 4 Kids) at Hotel Ground27, Nampo. We did read other reviews prior to booking about the luggage storage locker fees so we made sure to plan our arrival closer to check in time. We were allowed to check in earlier at 3pm which worked out great for the kids after taking the KTX from Seoul, it's only 2 stations away from Busan station. The location is great, central, loads of food options nearby and is super easy for public transport buses and trains and the room is so large, clean, comfortable and modern. The kids voted this as their favourite hotel stay in Korea out of the 4 hotels we'd been to.
The staff and the house keeping staff are so lovely and had great attention to detail. They were so kind to our kids and looked out for them.
If you do need to do laundry the cost is 10,000 KRW this includes laundry detergent and fabric softener for the dryer as well. Bonus is the washing machines are really large and can handle up to 11kg load compared to the standard ones we found in most hotels. They ask you to start laundry by 8pm as reception closes at 11pm. Laundry is located on Lvl 7 with reception. The staff were kind enough to leave the laundry room open for me as the dryer took a half hour longer than the staffing time and asked me to close the lights and door when I was done. There are laundry baskets to carry your laundry back to your room.
We throughly enjoyed our stay and will definitely be back and would recommend Hotel Ground27 to others.
6/8
Response from Property: Hello, This is Harry, the manager who guided you to your room at check-in. Thank you so much for your detailed and kind review. This will also be a great help to the hotel. I am so happy that your children liked Ground27 the most.I hope you had a great time in Busan and I look forward to seeing you again next time. Have a wonderful day!
Amos
Suite Room A
Stay Date Dec 2024
Family
1 Reviews
10/10
Outstanding
Posted on Jan 10, 2025
The hotel is very clean and spacious. It has two separate bath rooms. My family love this hotel. Near metro station, shopping district and food eatery. The service was excellent. Will book this place again if I visit this place again.
Response from Property: Thank you for your review. This hotel offers quite larger rooms than other hotels. I am really glad that you were satisfied. I look forward to your next visit to the hotel. Thank you.
Lim
Suite Room B
Stay Date Apr 2025
Family
1 Reviews
8.0/10
Very Good
Posted on May 9, 2025
The location is excellent, easily accessible to subways. The room is big n clean. However, there is no shower curtain at bathroom, to prevent wetting the flooring.
Response from Property: Thank you for your valuable feedback and for highlighting the positives of your stay. We’ll certainly take your comment about the shower area into consideration as we work to improve our guest experience. Hope to welcome you again!
Debbie
Standard Twin Room
Stay Date Mar 2025
Family
2 Reviews
10/10
Outstanding
Posted on Apr 26, 2025
Really enjoy the days in the hotel. Definitely will come again.
Response from Property: Thank you for your review. I am verry happy to hear that. We are loooooking forward to seeing you again. Have a wonderful day!
TanHelen
Suite Room A
Stay Date Oct 2024
Family
6 Reviews
6.5/10
Posted on Dec 3, 2024
Pros
Stayed there for 5 days
Nearby eatery and mall
Less then 5min walk to subway
Cons
Cleaner only clean up the hair in the bathroom floor but not at the living area
I am particularly coz I have young kid
5 days no change of mattress cover , I think at least in 5 days change one time will be good.
Response from Property: Hello, thank you very much for leaving a review.First of all, I apologize for the inconvenience caused by the cleanliness issue.I have contacted the housekeeping department about this issue. I was told by the staff that the stained linens were checked and replaced.Other than that, for the sake of the environment, linens are not changed every day unless requested separately.I'm very sorry for not letting you know in advance.Also, I would like to inform you that your luggage and personal belongings were somewhat scattered around the room, so we only cleaned the places where there was no risk of loss.I ask for your generous understanding. Thank you. Best regardsHotel Manager
Guest User
Standard Double Room
Stay Date Mar 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Apr 15, 2025
Good lication, big room, clean and quite. very good Hotel.
Response from Property: Thank you for your kind review. Have a nice day!
Anonymous123456789
Standard Twin Room
Stay Date Mar 2025
Traveling with friends
8 Reviews
7.0/10
Posted on Apr 22, 2025
Many shops and eateries around hotel.
Response from Property: Thank you for your review:)
Esther
Suite Room B
Stay Date Apr 2024
Traveling with friends
2 Reviews
9.5/10
Amazing
Posted on Jul 24, 2024
I think the service is great , but the ********* girl at the host is not really nice .
Response from Property: Thank you for your review.I apologize for the inconvenience caused by the attitude of one of our employees. We will provide training for our employees. Thank you.
Arada
Suite Room B
Stay Date Mar 2024
Family
1 Reviews
9.0/10
Great
Posted on Apr 12, 2024
Good location Good place Good coffee
Response from Property: Thank you very much for your good review:)
Guest User
Standard Double Room
Stay Date Apr 2025
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on May 23, 2025
I really like this restaurant. It's right at the exit of Nampo Station. There are all kinds of brands on the whole street. Lotte Mall is across the street. The Korean front desk guy is really good at service. He is very proactive in explaining to us. He knows a little Chinese. It's really great.
Show OriginalGoogle Translated
Response from Property: Hello, thank you for visiting Hotel Ground27
We are honored to bring you a pleasant stay experience
Looking forward to your visit to Busan again. Thank you :)
Sammi
Standard Double Room
Stay Date Apr 2025
Couple
38 Reviews
9.0/10
Great
Posted on May 7, 2025
Ground 27 is in a super convenient location. Exit 7 of Nampo Station is just downstairs, and there is also an elevator, so you don’t have to worry about dragging your luggage.
There is a street downstairs from the hotel, with Oliver Young, different cafes, and Egg Drop, so you don't have to worry about not finding a restaurant!
The room is big and comfortable, and the toilet is separated into wet and dry areas, which is great!
Highly recommended, will definitely stay here again next time!
Show OriginalGoogle Translated
Response from Property: Hello
Thank you for taking the time to leave a comment.
We are glad to see that you are satisfied with your stay in our hotel.
Looking forward to your visit to Busan again. Thank you :)
Guest User
Premier Family Room
Stay Date Apr 2025
Traveling with friends
5 Reviews
10/10
Outstanding
Posted on May 3, 2025
The location is super convenient, with a subway station at the door, the coffee downstairs is also delicious, and many great restaurants can be reached by foot. The family room is great, but there is no stove to heat things
Show OriginalGoogle Translated
Response from Property: Hello, thank you for visiting Hotel Ground27
We are happy to provide you with a comfortable rest environment during your journey
Due to Korean government policy, tourist accommodation facilities do not provide open flame heating
Thank you for your understanding
We look forward to your visit to Busan again. Thank you.
h530807
Suite B
Stay Date Mar 2025
Family
5 Reviews
10/10
Outstanding
Posted on Apr 25, 2025
From Busan KTX to the hotel, from Busan Station to Exit 7 of Nampo Station on the subway, there are elevators all the way, making it convenient to take luggage up and down. It's across the road from Nampo Exit 7. If you don't take the subway, a taxi will only cost you less than 7,000 won to get there (the starting price of a taxi here is 4,800 won, and the subway is 1,600 won. If there are 4 people, a taxi is very convenient).
The hotel has 7 floors in total and there are not many rooms on each floor, so the environment is very quiet. There is a whole street for shopping and food downstairs of the hotel. It's no problem to walk all the way to BIFF Square. I booked Suite B, which has two double beds, two bathrooms with bathtubs, a dressing room, a dressing table, and a living room. There are TVs in both the living room and the rooms. It was a very satisfying stay in the hotel.
Show OriginalGoogle Translated
Response from Property: Hello, thank you very much for leaving your precious and detailed comments despite your busy schedule. We are glad to see that you are satisfied with your stay in our hotel. Looking forward to your next visit. Have a nice day