I arrived on a Friday late for a weekend stay at this hotel. Before arrival I have seen already in the app, that I have been upgraded from a booked standard room to a premium room. Most probably because I hold Platinum with IHG. At check-in I was asked, as always, if I prefer welcome points or a drink voucher. Choose the drink voucher but later more. Breakfast was not included, would have cost 69PLN which I did not try. The room was a smaller room compared to the other ones on the floor map. Location was on the top floor, center of the floor facing the gas station. Prime view for Platinum (sarcasm). Seemed the room has been refurbished but I have no idea who came up with these ”great” ideas. There was no seperate shower, only via bathtub. Once the showerhead was placed in position it did not kept the position it self. The waterpressure then did but flodding the bathroom. And the hose to the showerhead was that short, I am average height and the showerhead was the same height as my chest. Bending knees down to get the hair washed. The basin came with an open water tap. Once by mistake open it full, water spilled over the basin, floor flodded. Otherwise the room was equipped with minibar, ironing equipment, all you need. Room cleaning on request only but shower ammenities were already in the room to cover two nights. Free wifi. On my 2nd evening I returned at 11pm from the opera and wanted to use the drink voucher. I learned than that on Saturday evening 11pm, the bar was already closed. I went then to the reception to ask how I can redeem the voucher. I somehow expected that I could use the minibar for drink and snack but no, voucher was revoked and points credited to my account. Location was very good, in walking distance to the city center and access to public transport. Would I stay here again? Not sure as there is also a Mercure available in the center. IHG Platinum benefits given: Small room upgrade and either points or drink voucher.
Outstanding
38 Reviews