Il Palazzo Boutique Hotel

Room was really big. Like others said it’s dated interior but clean. We had trouble checking in after hours which was hard to do without being from Australia & having an Australian number

The room was clean and as well-appointed, as advertised. The people were very friendly and responsive to minor issues we raised - very customer-focused. Ideal location for exploring Cairns. Staff felt welcoming and keen for us to get the most out of our stay. We have already highly recommended it and a friend has made a 10 day booking for next year today!

Hotel is dated. Toilet sometimes does not work. There is a sign in the bathroom that says the bathroom door has to be closed during shower or it will trigger the smoke alarm, and hotel guests will be charged. There is just one problem - there is no window nor ventilation in the bathroom. I felt like I could not breathe when I was showering. There are also many signs in the room that say we will be charged if we do not do this and that (which I found offensive), such as do the dishes and take out the trash (the small trash bin is 2 floors down.) The reception hours are very limited, 8 to 4 weekdays and 8 to noon weekends. Most tours we booked start at 7:30 am and end after 5, which made it hard to check in with the reception to sign paperwork as requested by the hotel. On the bright side, the living room is good size and there is also a small dining table. We do appreciate having the washer and dryer in the unit.

Cute picturesque apartments with an Italian style theme. Great swimming pool and very close to all the dining options and activities in the CBD. Apartment was very clean and had everything I needed. Would happily stay again!

Heated pool bliss Heated pool is superb and well maintaned. Should consider King bed and slightly softer mattress. Dining chairs while fashionable were uncomfortable. The A/C for our unit could do with a service Otherwise we had a great time, we will be back