Ramada By Wyndham Cairns City Centre

Staff were friendly and offered a good service, pool was too warm, minor I know, but when it’s 32deg and 90% humidity It matters. Our aircon leaked but the staff sorted it out quickly and no further issues.

It’s an older place that’s being done up, slowly. Being Xmas and Boxing Day there was little or no service. It was just a chance to get away from home and close to feed our pets.

Mould throughout wet areas. Major health hazard for my handicapped son who is a chronic asthmatic No maintenance done. Ceiling in several spots is collapsing. Toilet lid broken. Shower head unable to be kept upright so you can have a hands free shower. Balcony louvre screen panels were off the sliding rail so you could not slide them. Etc, etc, etc .....

This was recommended by my brother who’s a Wyndham member

- Old and Run-Down Facilities: the property is “very old” and “not up to a Ramada standard.” Rooms were outdated, tatty, and in desperate need of renovation - Cleanliness Issues: encounters with cockroaches, dirty bathrooms, musty smells and stained or dusty amenities - Broken Appliances: the air conditioning was not working in hot and humid cairns. - Unprofessional Staff: unhelpful and unfriendly after hours staff. - Overall Experience: the worst hotel to stay. “My advice to anyone considering staying here—please book elsewhere!”

The Ramada by Wyndham Cairns would be one of if not the worst hotel for cleaning standards  There was hair in the bath tub and on the walls surrounding the bathtub  The bath towels were stained if not properly washed.   Bedding had marks on it and the TV screen was dirty and hard to see a clear picture.   All the louvres in the room were covered in dust.  The toilet flush button got stuck and I had to try and release it so it would flush.   Plumbing was noisey when other rooms were using water.  When reporting to reception on check out  the only response was sorry about that.  Highly not recommended