12 Ahmed Ragheb, Qasr El Nil, Cairo Governorate, Qasr El Nil, Cairo, Cairo Governorate, 11519, EgyptSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
77 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.4
Service8.9
Cleanliness8.9
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All reviews(77)
Positive reviews(72)
Reviews with photos/video(22)
Friendly staff(18)
Awesome stay(13)
Delicious breakfast(13)
Clean and tidy(7)
Loved the view(7)
Small room size(5)
Negative reviews(5)
Guest User
Madina Deluxe King Room
Stay Date Mar 2024
Couples
2 Reviews
9.5/10
Amazing
Posted on Apr 17, 2024
It was great experience, rooms are clean service is fast..
It was perfect
Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Yi Kei
Madina Deluxe King Room
Stay Date Jun 2023
Solo travelers
6 Reviews
10/10
Outstanding
Posted on Aug 10, 2023
Friendly staff. Clean hotel. Beautiful atmosphere inside and outside around that part of the city. Will definitely come back to Kempinski if travelled to Cairo again.
Response from Property: Dear valued guest, Greetings from the city of Pharaohs, thank you for choosing our hotel for your stay in Cairo. We are most grateful for your positive feedback and look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager, Kempinski Nile Hotel.
En-chan
Deluxe King Room With Nile View
Stay Date Jul 2023
Family
1 Reviews
9.5/10
Amazing
Posted on Aug 19, 2023
Splendid stay at this hotel. The view of the Nile from the rooftop pool was breathtaking. We were very satisfied with the variety of dishes served at the breakfast buffet.
Location is in proximity to the Egyptian Museum and convenient.
Response from Property: Dear valued guest, Greetings from the city of the Pharaohs, thank you for choosing our hotel for your stay in Cairo. We are most grateful for your positive feedback and look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager, Kempinski Nile Hotel.
Anonymous User
Nile Superior Room
Stay Date Jan 2023
Solo travelers
1 Reviews
2.0/10
Posted on Feb 5, 2023
It’s the worst hotel I have stayed in, I don’t recommended to anyone. It’s expensive and not worth it I booked a Nile view and this should be the Nile view
Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for bringing your concerns to our attention. Allow us to apologize for any inconviences occurred during your stay, We have noted your comment and proper action will be taken towards it, once again please accept our sincerest apologies. We hope that we have the opportunity to welcome you back soon for an improved experience at Kempinski Nile Hotel as we promise you a better experience upon your next visit. Warm regards, Henri Ruiz, General Manager
Guest User
Madina Deluxe King Room
Stay Date Mar 2023
Travel with friends
6 Reviews
7.0/10
Posted on Apr 18, 2023
If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a "suspicious" item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.
Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for bringing your concerns to our attention. Allow us to apologize for any inconviences occurred during your stay, We have noted your comment and proper action will be taken towards it, once again please accept our sincerest apologies. We hope that we have the opportunity to welcome you back soon for an improved experience at Kempinski Nile Hotel as we promise you a better experience upon your next visit. Warm regards, Henri Ruiz, General Manager
Dr.Amal
Nile Deluxe Room
Stay Date Oct 2022
Family
1 Reviews
8.5/10
Very Good
Posted on Nov 29, 2022
Some terrible at the beginning
F.Carlos De Oro P R
Madina Superior Room
Stay Date Dec 2022
Couples
3 Reviews
9.5/10
Amazing
Posted on Feb 5, 2023
Really exceptional hotel, with a pleasant and efficient service ( specialy Nasher, boss flour 8) a very good restaurant and s wonderful jazz bar with direct excellent music . Nice swinging pool
Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable feedback. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable stay. Warm regards, Henri Ruiz, General Manager, Kempinski Nile Hotel.
sami
Madina Deluxe King Room
Stay Date Nov 2023
Family
1 Reviews
10/10
Outstanding
Posted on Dec 23, 2023
Everything was perfect
Response from Property: Dear Mr Sami, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
HUSSAIN BEIG
Madina Superior Room
Stay Date Nov 2023
Family
19 Reviews
10/10
Outstanding
Posted on Dec 20, 2023
Simply excellent
Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Kana
Madina Deluxe Twin Room
Stay Date Mar 2024
Travel with friends
1 Reviews
10/10
Outstanding
Posted on May 10, 2024
very good
Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Guest User
Madina Deluxe Twin Room
Stay Date Apr 2025
Travel with friends
5 Reviews
8.0/10
Very Good
Posted on May 11, 2025
The door of the hotel is very small, and you need to go through security to enter. The service attitude is OK, which is a hotel with good service in Egypt. The staff will also take the initiative to help take the luggage to the room.
The room can see the Nile River, although the Nile River in Cairo is not the most beautiful. The room is not big, but the overall facilities are OK.
Because it is near Liberation Square, you can hear something like hymns in the middle of the night, and you will be awakened at around 4 o'clock. People with sensitive sleep should pay attention. The hotel's sound insulation is also average, and you can hear the sound outside by the window.
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Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Tang-tony
Madina Deluxe King Room
Stay Date Aug 2024
Solo travelers
19 Reviews
10/10
Outstanding
Posted on Oct 2, 2024
Located in Cairo's affluent Garden City district, Kempinski Nile Hotel offers luxurious accommodation on the banks of the Nile River. It features a wellness centre and a rooftop swimming pool.
Free Wi-Fi, HD LCD satellite TV and a minibar with free Coca-Cola are provided in each room at Kempinski. For guests' comfort, the hotel offers butler and concierge services and a pillow menu.
Kempinski's full-service spa and wellness centre features a free hot tub, steam room and sauna. Guests can enjoy a professional massage and cool off with a dip in the outdoor pool on the hotel's rooftop.
Kempinski Nile Hotel has a variety of restaurants and bars, including Osmanly, which serves Ottoman cuisine, Blue, which serves Italian cuisine and Jazz Bar, located on the 10th floor.
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Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Guest User
Madina Deluxe King Room
Stay Date Feb 2025
Travel with friends
7 Reviews
7.2/10
Posted on Mar 26, 2025
I don't know why it is so expensive. The facilities are old. The environment is similar to Sheraton, but the interior facilities and decoration of Sheraton are better.
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Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver exceptional guest experience. Regrettably, I noticed that you experienced some inconveniences during your stay with us, which I would like to sincerely apologize for. Rest assured that your comments have been shared with the departments concerned so that retraining can be conducted to avoid the same mistakes. Thank you again for sharing your feedback. Despite your negative memories, we relish the opportunity of welcoming you back soon to demonstrate the quality of service that we are so well-known for. Warm regards, Henri Ruiz, General Manager
Zhuqiang | To B CGO
Madina Deluxe King Room
Stay Date Jul 2024
Couples
28 Reviews
10/10
Outstanding
Posted on Sep 23, 2024
The location is very good, and it takes only 7 or 8 minutes to walk to the Egyptian National Museum. The breakfast is invincible, everything is delicious, but I haven't tried Egyptian food haha. Then there is the service. As long as you frown a little, they will come over and ask if you need any help. It's amazing, I give it a thumbs up!
Show OriginalGoogle Translated
Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Ditiaoyoukexiaozhang
Madina Deluxe King Room
Stay Date Dec 2024
Family
63 Reviews
10/10
Outstanding
Posted on Apr 11, 2025
The service is in line with Kempinski's usual standards, from the front desk to the porters, they are all very enthusiastic. Although I booked a single room, the front desk was still very enthusiastic to add a bed. The only drawback is that the entrance of the hotel is not very grand
Show OriginalGoogle Translated
Response from Property: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager