Best Five Star Hotels in Cairo

Really exceptional hotel, with a pleasant and efficient service ( specialy Nasher, boss flour 8) a very good restaurant and s wonderful jazz bar with direct excellent music . Nice swinging pool

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

One of the best stays. The service is amazing. The gym has the most amazing view of the Nile river. The staff is very attentive and make sure you have a luxurious stay. Our room had the Nile view and was on the 14th floor. The hotel gets busy in the evenings. The hotel has the best food and also it has a lot of food joints opposite the road which requires 20 EP.

The hotel is a great place to recuperate and layover before flying out from Cairo International Airport. It’s easy to get to from terminal 3 via the link bridge. The staff are friendly especially Aziz who was exceptionally and helpful. We did a day trip before our flight in the AMs. The only problem is ordering an uber and getting it to come to the hotel lobby. I don’t know why but several drivers cancelled because the location picks up the arrival terminal instead of the hotel. The hotel has shuttles though that go to the city. Breakfast was also good and the staff was amazing. Peaceful atmosphere away from the airport lounges and chaos at the airport.

Amazing service! The room and the hotel are top class and the staff is really polite. Michael Samy is particularly extremely friendly and supportive. I've visited this hotel many times, and each time Michael is always there to help and is so genuine. He goes beyond expectations in getting me everything I need, from a private car to general enquiries. Thank you Sonesta and Michael Samy for making this hotel my go to stay in Cairo.

We arrived to Cairo to stay at the marriot hotel, a former beautiful palace. Unfortunately and even though we were given a really nice garden view room, we had some problems (noises) with the bathroom pipes during the night. Nevertheless the following day we explained the problem and we were not only changed without any question but offered an even better room! Thanks Qamar for all your help! This is what a 5 star hotel should be!

The most satisfying breakfast during my trip to Egypt! The breakfast closest to the Nile River, the environment is great, the breakfast ingredients are very fresh, and the taste is good. The room environment is a little old, and it can't be compared with the same level in China, but after going to 5-star hotels in Aswan and Luxor, I feel that this one is super cost-effective, hahahaha

A wonderful stay with a caring professional staff. The location is also amazing, walking distance to the Egyptian Museum, Zamalek, and Tahrir square. Thank you to all the staff for making our stay memorable and a special thank you to Anna for guiding us and giving us a lot of tips about where to go and what to eat.

The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!

Room service takes 3 hours to bring just one towel. I picked a king bed and i got a twin bed :) None of the days did they come clean the room and i asked for them to clean the room