Guest User
September 22, 2023
Very disappointing holiday. I had requested 2 rooms next to each other as we were travelling with my son and his young family and we needed to be able to use a baby monitor between the 2 rooms. We waited 5 hours for our rooms with a one year old desperate for her cot, which by the way was put in a room at the charge of €5 a day ( we knew this but the first time ever been charged for a cot)! We were offered one room slightly earlier but told this wouldn't be together so we waiting so was the importance that we had adjacent rooms. We finally got rooms but not together!! Nights spent in separate places!! Rubbish and disappointing!! The sound proofing is non existent!! The noise us unreal!! You can clearly hear conversations next door never mind kids and adults playing in the corridors, banging doors, banging on doors shouting and screaming. No one seems to supervise anything. We've had very little sleep due to the constant noise through the night! The very small pool is also unsupervised.. of course kids will jump and play but the constant bombing from 9am until 7pm makes the pool unusable by many!! So many people complaining of the same problems as us.. I'm in the hotel now 11.09pm. 2 more nights to go, kids playing in the corridor outside our room, babies crying, adults shouting, doors banging, it's just a nightmare!! I'm really not a party pooper, everyone should be having fun, its a holiday but this is no fun.