Horrible to work with. Communicated once with me via phone than could only ever get information via email. Didnt communicate that the parking garage has huge height restrictions. Wanted all of our photo id's without providing a privacy policy, do not understand why because it is self check in. They say it's professional cleaned, but it isn't. Was not willing to refund me the 3rd guest charges, saying they can't change the reservation, but they had me change the guests name twice. They have stopped communicating with me now. SO YOU HAVE BEEN WARNED.
Yes it looks nice from the photos but the upkeep has been poor. Because of the issues I was having I felt it was best to just document everything and bring it up at the end, but they use every excuse in the book to not have a conversation with you. Read the review, every negative review says we will bring it up with the management team. To paraphrase we have your money go F*$K yourself, we dont care anymore.
And guess what, they hold all the cards once they have your money and you realize that you missed the deadline to cancel.
you want photos see my other review.