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Best Western Plus Stevenson Manor Guest Reviews
4.5/5
Great
71 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(71)
Positive reviews(42)
Reviews with photos/video(1)
Guest User
King Room With Communication Assistance-Non-Smoking
Checked in Sep 2023
Couples
1 Reviews
3.2/5
Posted on Sep 19, 2023
It is inconvenient that the hotel does not have dinner
Original TextTranslated by Google
Guest User
Accessible-1 King, Mobility Accessible, Walk in Shower, Non-Smoking
Checked in Jan 2024
Travel with friends
6 Reviews
4.7/5
Amazing
Posted on Jan 8, 2024
A richer breakfast would be better
Original TextTranslated by Google
Diane S
Checked in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 29, 2024
This hotel offers a great value for a staycation in Calistoga. I have been to it a number of times. There are lots of choices with the included breakfast and if you love coffee, like some of my friends do, you’ll love their machine in the lobby that you can snag coffee from pretty much all day long. Of course you just park your car and walk the rest of the time that you’re staying here. In the summer, there are live bands, music & dancing, in Pioneer Park on Thursday evenings. I’ve done two staycations here in 2024 and another one is coming up in two weeks. It won’t be my last.
Response from Property: Thank you so much for your kind review! We're thrilled to hear that you've enjoyed your staycations with us and that you appreciate the variety in our breakfast and the all-day coffee in the lobby. It’s wonderful that our location allows you to park and walk everywhere, making your stay even more relaxing. We're glad you enjoy the live bands, music, and dancing at Pioneer Park – they definitely add to the charm of the summer evenings here. We look forward to welcoming you back for your upcoming staycation and many more in the future!
Flyblueeaglefly
Checked in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 25, 2024
Great location minutes away from a number of wineries highlighted by Castello Di Amoroso which is a castle imported from Italia……motel has a pool and hot tub and minutes away from the downtown wine bars and restaurants…..service is superb and the rooms nicely arranged
Response from Property: Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our prime location near the wineries, especially Castello Di Amoroso. It’s great to know that you appreciated our pool, hot tub, and proximity to the downtown wine bars and restaurants. Your kind words about our service and room arrangements mean a lot to us. We hope to welcome you back soon for another fantastic stay!
Z5018TQkevinr
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 24, 2024
Located at the top of Napa Valley in a rather sleepy town known for its spa facilities, this BWP is at the end of the main drag. The shops and restaurants are within walking distance, Albeit too hot to walk on this visit. However, I imagine very doable walk most of the year. Very clean property, nice staff and the breakfast seemed to pretty standard. All and all it’s a place that I would certainly return to.
Response from Property: Thank you for taking the time to share your detailed review of our property! We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of our property, the friendliness of our staff, and our breakfast offerings. We agree that our location at the end of the main drag in Napa Valley offers convenient access to local shops and restaurants, and we hope the weather will be more favorable for walking during your next visit. We are thrilled to know that you would consider returning, and we look forward to welcoming you back soon!
Basinman
Checked in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 17, 2024
We really like this hotel. It's a very clean, well run operation in lovely Calistoga. Our King Room was perfect with a mini bar, refrigerator, microwave, and Keurig coffee maker. They have a nice breakfast included each morning. We used the pool and the water was a very nice temperature. The location is perfect for a base while exploring the Napa Valley and walkable into Calistoga, a cute town.
Response from Property: Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel in Calistoga. It's wonderful to know that you found our King Room amenities and breakfast offerings to your satisfaction. We're glad you had the chance to relax in our pool and explore the beautiful Napa Valley from our convenient location. Your positive feedback about our cleanliness and well-run operation is greatly appreciated by our entire team. We look forward to welcoming you back on your next visit to Napa Valley!
jessup4
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 14, 2024
We made last minute reservations and got a nice clean and comfy room. The bed was comfortable and the air conditioning worked well. The staff was all very nice and helpful. The pool was fun and the included continental breakfast was great! They also had very fair rates. We would happily stay here again.
Response from Property: Thank you for your kind words and for choosing to stay with us! We're delighted to hear that you found our accommodations comfortable and our staff friendly and helpful. It's great to know that you enjoyed the pool and our continental breakfast as well. We're especially pleased that you found our rates fair and that you would happily stay with us again. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future!
BONNIE T
Checked in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 5, 2024
Large room; clean; comfortable beds and linens; beautifully landscaped pool area. Excellent service. Breakfast choices were well balanced nutritionally and varietal. Quiet. My guess is that it is one of the newer hotels and still well maintained.
Response from Property: Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and appreciated our clean and comfortable rooms, as well as the beautifully landscaped pool area. It's wonderful to know that our breakfast offerings met your nutritional and variety expectations. We strive to provide a quiet and restful environment for our guests, and your positive feedback on our service and maintenance is greatly appreciated. We hope to welcome you back soon for another enjoyable stay!
Guest User
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 21, 2024
The room was quite large, clean, and it had a wet bar, which is very nice! Also, the bathroom was large. The property is new, clean, with a lovely pool. Location is amazing as you can easily walk to downtown Calistoga - it’s a couple of blocks. The staff were all great too. We will definitely be back!
Response from Property: Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed your stay and appreciated the spacious, clean room and the wet bar. It’s great to know you found the bathroom and property overall to your liking, and that you enjoyed our lovely pool. We’re especially pleased to hear that our prime location made it easy for you to explore downtown Calistoga. Our team works hard to provide excellent service, and your kind words mean a lot to us. We look forward to welcoming you back on your next visit!
Guest User
Checked in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 16, 2024
A great place to relax and unwind. Motel accommodations were great with ice amenities I:e: pool, hot tub, dry sauna, and steam bath
Guest User
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 16, 2024
I’ve stayed here a number of times but this time I talked my son into coming with me so that we could go to a Thursday night concert in the park. It was a great experience for this mom and her 50-year-old son. No, we did not share a room! He enjoyed the breakfast and I went for a long walk in the morning. It’s nice to be able to park your car at the motel and walk everywhere that you want to. I’ll be back.
De bbie R
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 13, 2024
My husband and l had never stayed there but I would highly recommend it!! It was very clean. The staff was extremely friendly and the room was much bigger than I thought. When we went for breakfast, the elevator was freshly mopp! A perfect 10!!!!!
Response from Property: Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found our hotel clean, our staff friendly, and your room spacious. We also appreciate your mention of the freshly mopped elevator. Your feedback means a lot to us, and we hope to welcome you and your husband back soon!
J R
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 12, 2024
Quality facility, staff, and free breakfast offerings. Free parking on site. Pool, hot tub, workout room. Close to restaurants and shops. Easy to book a stay. Room and facility clean. Have stayed here numerous times and will return. Many wineries in the area.
Response from Property: Thank you so much for your review. We are so glad that you keep choosing the Best western for your travels. We can't wait to see you again.
Guest User
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
The king deluxe with the fireplace was awesome. The room had a vaulted ceiling which made it seem so much larger. The breakfast, was good. It would’ve been excellent if they had bacon. It will be my go to whenever I stay in Calistoga or upper part Napa valley.
Response from Property: Thank you for choosing Best Western for your travels we are so glad that you enjoyed your stay with us. We look forward to welcoming you back soon!
JLafazan
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 25, 2024
This hotel has everything… 4 star plus. Clean and detailed amenities including 2 Tesla chargers. I got a chance to swim in the warm pool. This hotel is an easy choice place to stay. The staff is friendly and the room is super pristine with everything you could ever want in a room.
Response from Property: It sounds like you had an exceptional experience at our hotel! The combination of cleanliness, attention to detail, and modern amenities like Tesla chargers certainly adds to the appeal. Swimming in a warm pool is always a relaxing bonus, and friendly staff can truly make a difference in the overall enjoyment of a stay. It's great to hear that the room met all your needs and expectations. We look forward to welcoming you back in the near future.