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Apartamentos Vistasol Guest Reviews
3.9/5
Good
51 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.8
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(51)
Positive reviews(34)
Reviews with photos/video(6)
Negative reviews(17)
Tarik86
Premium Apartment with Sea View
Checked in февр. 2024 г.
Travel with friends
39 Reviews
5.0/5
Outstanding
Posted on 12 февр. 2024 г.
Apartamentos Vistasol : Known for its central locations and excellent service, this hotel chain is a favorite among travelers. Guests frequently mention the helpful and friendly staff who are always willing to assist with any request.
Teemy louis
Standard Apartment with Sea View
Checked in апр. 2024 г.
Solo travelers
1 Reviews
3.5/5
Posted on 13 июня 2024 г.
Pleasant stay for price and can’t complain about the service
Guest User
Standard Apartment
Checked in нояб. 2023 г.
Travel with friends
2 Reviews
4.5/5
Great
Posted on 27 нояб. 2023 г.
It was great but not a good place for the winter in Mallorca more for summer but overall great service
Anonymous User
Premium Apartment with Sea View
Checked in янв. 2023 г.
Couples
1 Reviews
4.2/5
Very Good
Posted on 24 янв. 2023 г.
Excellent place. Only not good location for winter. Spa was super nice.
DAN
Standard Apartment with Sea View
Checked in февр. 2024 г.
Family
15 Reviews
5.0/5
Outstanding
Posted on 17 мар. 2024 г.
Nice hotel
Guest User
Family Apartment
Checked in нояб. 2023 г.
Couples
3 Reviews
3.7/5
Posted on 5 нояб. 2023 г.
We only stayed one night but we really liked the room, the treatment was very good and it has a quite large and beautiful spa. We took a room with a large bed and it was super comfortable and the room had everything. We will surely repeat again.
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Guest User
Premium Apartment with Partial Sea View
Checked in дек. 2023 г.
Couples
1 Reviews
5.0/5
Outstanding
Posted on 26 дек. 2023 г.
Very good accommodation, breakfast top
Original TextTranslated by Google
Guest User
Premium Apartment with Partial Sea View
Checked in апр. 2022 г.
Couples
61 Reviews
5.0/5
Outstanding
Posted on 15 апр. 2022 г.
The location of the hotel is very good, the scenery is beautiful, the facilities are simple and economical.
🚗 Transportation: Parking is convenient and suitable for self-driving.
Original TextTranslated by Google
Guest User
Premium Apartment with Sea View
Checked in июня 2022 г.
Family
1 Reviews
4.2/5
Very Good
Posted on 26 июня 2022 г.
Very complete and quiet hotel great staff service
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Guest User
Checked in мар. 2024 г.
Other
1.0/5
Posted on 12 мар. 2024 г.
At first looked good from outside but that was it, the apartment had broken furniture witch they replaced without us saying anything, the room wasn't very nice, it seemed like the place was made out of carboard boxes theres no sound proffing you could hear EVERYTHING people talking other people's tvs people in the toilet & shower, as the room nxt doors shower was right by my head when im in bed,couldn't watch TV the week we was there as had no reception & keep cutting off, told reception & they said an engineer would come after 11am to fix it but never did so we had to stair at 4 walls everyday, kitchen only has a 2 hob/ microwave/kettle/toaster & no oven units as all f@@ked & falling apart, OH & PREVIOUS PEOPLES FOOD LEFT IN CUBOARD,the place was coverd in ants couldn't put your drink down or you'd have extra topping of ants in it, but the worst thing was the BED the mattress was absolutely disgusting a homeless person would of turn it away heavily stained on both sides & mad me feel sick that they would expect people to sleep on it, my daughters was in another room witch was just as bad 1 floor up & was eaten alive by what ever was living in there mattress, the only good thing about this is its a good location for the party people NOT FAMILYS, & the shower had mighty pressure & very hot, but It needs a big refurbishment
6/9
Guest User
Checked in сент. 2024 г.
Other
1.0/5
Posted on 6 сент. 2024 г.
Do not stay here!!! kept our €150 deposit and tried to charge us an additional €25 for a cleaning fee even tho we stripped the beds before we left to make it easier for the cleaner. Extremely rude when challenged about this and threatened to ring the police when my friend recorded for video evidence as they knew they were caught out.
Juliet P
Checked in авг. 2024 г.
Travel with friends
1.0/5
Posted on 27 авг. 2024 г.
My son and his friends visited in July for a week. To be fair they said the hotel was fine. However, they had to pay a total of £400 deposit on 2 rooms - and have not received it back 6weeks later. No correspondence from the hotel. Love Holidays have said the hotel says they have refunded but nothing to prove this, no receipt or anything! I understand them taking deposits for the group - but that amount is way too much and to not get it back is appalling!
Fredbear_Hull
Checked in июля 2024 г.
Travel with friends
3.0/5
Posted on 12 июля 2024 г.
visited as a 25 man stag group. I certainly wouldn't recommend this hotel as a family one! for us it was fine but the reviews are a fair reflection. £100 euros depoist is grim but understandable. room wasn't to clever. we cut our feet on smashed glass! we had a room overlooking the bins!! its not that cheap either to be fair! we had a good time but if its going to be aimed at stags and hens then put some more parties on and relax with late night noise. would recommend as a group of lads or lasses
Response from Property: Dear Guest, Thank you for choosing us and for letting us know about your experience. I´m sorry to see about that you cut your feet, was that in the room after you made the check in or was it during your stay? We are also not aiming us to stags or hens parties, but as we are so close to the *****, we do get a lot of reservations of these kinds of groups. We want all types of guest to feel free to book with us. we thank you for your stay and for leaving your honest opinion and we hope that you will come back again in the future, and also in that case book with a sea view. Kind regards, Sandra Morén Quality Manager
Paradise21047350896
Checked in июля 2024 г.
Family
1.0/5
Posted on 4 июля 2024 г.
DO NOT VISIT I cannot even explain how disappointed I was to stop at this hotel . For starters, they seemed extremely prejudice towards English. I felt very disrespected and couldn’t believe how I was spoken to. We had to pay a 100€ deposit as we arrived and being from un-wealthy family this was nearly a quarter of our spendings. The cleaners were the only positive thing about the whole experience. The lobby staff spoke to me disgustingly. Therefore we felt uneasy throughout the whole time staying here.
stevieleew2017
Checked in мая 2024 г.
Travel with friends
1.0/5
Posted on 11 мая 2024 г.
Wouldn’t stay here again, no air conditioning even though advertised, couldn’t sleep as so hot. floor was filthy when arrived, room was dated, the shower leaked into the apartment, lorry’s woke us up most mornings delivering sofas, we had letters put under our door twice, advised staff they could come change the sofa, waited in, didn’t bother doing it. Bathroom door kept sticking and locking us in. Was advised to leave valuables in the safe but the safe had no door, when we spoke to staff he said we have to pay for a door to the safe!!. Had strangers walk into our room whilst we were in bed scaring the life out of us! Some people above threw a chair out the window which is now in a tree. Sofa was broken. Looks nothing like the photos and staff weren’t interested in helping at all.
Response from Property: Dear Guest, Thank you for choosing us for your stay and for leaving this honest opinion. First of all about the air condition. We do advice that we have it but also when it is on, I´m not sure where your did the reservation but if you would like to let me know I will control the information propertly. About the the cleaning and the problem about the safe I can only apologize that you had this problems and we can only listen and make better next time. We hope that you will consiider to give us a second chance in the future and see all the improvements we are doing every day. Kind regards, Sandra Morén Quality Manager