University Arms Hotel, Autograph Collection

Reviews of University Arms Hotel, Autograph Collection

University Arms Hotel, Autograph Collection

52-42 Regent St, Cambridge, CB2 1AD, United KingdomSee Hotel Details
University Arms Hotel, Autograph Collection
University Arms Hotel, Autograph CollectionUniversity Arms Hotel, Autograph CollectionUniversity Arms Hotel, Autograph Collection
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1 night

Guest Reviews

9.2/10
Great
43 Reviews
Verified reviews
Location9.3
Amenities9.1
Service9.0
Cleanliness9.3
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All reviews(43)
Positive reviews(43)
Reviews with photos/video(3)
Awesome stay(12)
Great location(11)
Delicious breakfast(10)
Awesome rooms(7)
Alex_Wang09
Classic King Room
Stay Date Feb 2025
Solo travelers
8 Reviews
10.0/10
Outstanding
Posted on Mar 15, 2025
Very good hotel. Booked for colleague traveling to Cambridge. Nice breakfast
Response from Property: We are so pleased the stay was a success! Thank you, Philip Greer, General Manager.
Hanisha
Cosy Double Room
Stay Date Nov 2024
Solo travelers
1 Reviews
9.0/10
Great
Posted on Dec 15, 2024
The prime location is the most appealing about this hotel. The room was comfortable and contained all the necessities required. Pleasant stay. Unfortunately on a Saturday at 7am there was an accidental fire alarm but non of the reception staff seemed to know how to inform guests that it was an ‘accident’ so many guests were left wondering where to go and if it was real and it caused a lot of confusion.
Lee
Superior Twin Room
Stay Date Jul 2024
Couples
6 Reviews
8.5/10
Very Good
Posted on Aug 19, 2024
Room is small and little bit old fashion style, this hotel is a historical hotel so it doesn’t affect it’s beauty. The room with Park view that awesome, pay 333 pounds per night is ok for the value!! breakfast is good and the hotel is in the town center so it’s very easier to get whatever you want, don’t stay at the hotel near the railway station because it’s still has a distance to the city center!! hotel allowed free bicycle renting service, that’s so nice!!
Guest User
Classic Twin Room
Stay Date Nov 2024
Family
3 Reviews
10.0/10
Outstanding
Posted on Mar 5, 2025
Cozy room, lovely tea set.
Response from Property: Thank you so much, I am pleased you enjoyed your experience. Philip Greer, General Manager.
Guest User
Cosy Double Room
Stay Date Jul 2022
Other
2 Reviews
10.0/10
Outstanding
Posted on Aug 19, 2022
Really good service. Great and friendly staff. Breakfast was good - although if you go early not all of the cooked breakfast options were available.
Guest User
Classic Twin Room
Stay Date Dec 2024
Family
5 Reviews
10.0/10
Outstanding
Posted on Feb 2, 2025
Warm and exquisite, convenient location, rich and delicious breakfast, good service attitude, five-star praise, next time there is a chance, I will continue to book this beautiful hotel to stay.
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Response from Property: Thank you for this wonderful review, I hope to welcome you back to University Arms and Cambridge again soon.Philip GreerGeneral Manager
Guest User
Classic Twin Room
Stay Date Dec 2024
Family
9 Reviews
8.0/10
Very Good
Posted on Feb 10, 2025
The hotel's decoration is all British style, and the facilities in the room are a bit old-fashioned. The overall stay is good.
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Response from Property: Thank you for your review, we hope to welcome you to Cambridge again soon.
Shanyunhai
Classic Twin Room
Stay Date Jan 2025
Family
26 Reviews
10.0/10
Outstanding
Posted on Mar 16, 2025
High cost performance, surrounded by Chinese restaurants and Chinese supermarkets, very convenient
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Response from Property: Thank you so much for your kind reply, we hope to welcome you back soon.Philip Greer, General Manager
abcdtweety
Classic Double Room with Park View
Stay Date Jun 2024
Family
33 Reviews
9.5/10
Amazing
Posted on Aug 8, 2024
The hotel is in a great location, right next to the city park in the center of Cambridge. It was renovated from an old building, and the interior design is very tasteful. Because it is a traditional old hotel, there are no living facilities in the room other than sleeping (kitchenette and washing and drying machine). It is also a good choice for a short stay of one or two nights.
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Gaowentian
Superior King Room
Stay Date Sep 2024
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Dec 10, 2024
The hotel is nice, with a typical British style. It is very close to various colleges in Cambridge. There are various restaurants in front of the hotel, including Chinese and Western food. Bars, shopping, etc. are also very convenient.
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hcf62139
Superior King Room with Park View
Stay Date Aug 2024
Family
2 Reviews
8.5/10
Very Good
Posted on Oct 6, 2024
The biggest advantage of this hotel is that it is very convenient. It is located on the main commercial road in Cambridgeshire. There are restaurants on both sides of the door, especially Chinese restaurants, which concentrate the best Chinese food in Cambridgeshire. There are also many cafes and banks. It is not far from the largest shopping center in Cambridgeshire.
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Wolidemao
Superior King Room with Park View
Stay Date Aug 2024
Business travelers
50 Reviews
8.0/10
Very Good
Posted on Oct 24, 2024
I was unable to go due to some unexpected circumstances. After negotiation, the room fee was still not refunded in full. I was very helpless, but I also understand the hotel's policy. I can't write a review, I just made up some words. Haha. .
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Tijie
Cosy Double Room
Stay Date Aug 2024
Solo travelers
1 Reviews
8.2/10
Very Good
Posted on Sep 15, 2024
Facilities: quite complete, comfortable rooms Service: still incomparable to those in China Environment: behind is the big lawn of Cambridge, very comfortable to go there in the morning
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Guest User
Classic Twin Room
Stay Date Jul 2024
Family
6 Reviews
10.0/10
Outstanding
Posted on Aug 26, 2024
This hotel is next to a small park and near one of Cambridge's larger shopping malls. There are also many restaurants nearby, including Chinese and Western food. The hotel rooms are very clean and hygienic, and the space is spacious. It is one of the more satisfactory hotels in this trip to the UK. The breakfast is also very good, with a cold buffet and a hot meal order per person.
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Qiaoguandong
Classic Twin Room
Stay Date Jul 2024
Family
8 Reviews
6.5/10
Posted on Aug 19, 2024
The management and service are very poor. The pre-authorized 150 pounds was not refunded for 10 days. When checking in, the guest told the hotel that he needed to pay in advance, but the front desk clerk said no, he had already paid. As a result, the guest's credit card was deducted 4 days later. The pre-authorized 150 pounds was not paid for 10 days. The management is very chaotic.
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