Best Spa Hotel in Cambridge

The location is excellent which is at the city centre. The Grand shopping arcade is next to the hotel. Very convenient to the travelers. The hotel is at the city centre which walk 10 minutes can reach most of the important sites. However, the hotel forget to arrange housekeeping for my two rooms for one night. When I come back to hotel after whole day visit, I was surprise by the untidy room. I tried to call house keeping but the line is busy. I go down to the concierge but they could not help. They just said to make sure housekeeping will be arranged tomorrow. I was so disappointed. Moreover, I have requested laundry services on two consecutive night. The concierge said that both laundry can return to me after two day in one go. After two days, I asked the hotel to give back my laundry. They can only give back one pack of laundry. After my repeated complaint, they finally find out my second pack of laundry bag. Their service is quite disappointing.

The boutique hotel host up to rooms with Chinese and European style interiors and have a beautiful public spaces which house bars and communal outdoor areas. The art style interior of the rooms is characterized by combining the past and the future. Everything comes from Cambridge history. The homey and comfortable Mattresses is why I chosen here, we spend around a third of our lives in bed, should give ourselves the best experience, and highest quality rest we can. Excellent value. Breakfast and garden dinner were always a good choice. We will definitely come back in the future!!!

The hotel was a little bit further than I expected from the town centre. There is a bus route that can go to the town but it's up to a 10 min walk. It would be great if the hotel provided at least a shuttle service because taxis were also quite expensive just for a few miles. The hotel itself was presentable, the staff was helpful and nice, and the rooms were also spacious enough and clean with all the usual amenities. My room had the disabled bathroom so it was a little bigger I think but the drainage needs sorting out because the whole floor almost flooded with water. The heating A/C was working well and quiet. Breakfast the next morning was included in the price and the choice was basic but enough. I did feel that the plate was smaller than many other places I've stayed at but I guess that was to avoid food waste. They had scambled egg only, sausages, bacon, beans, toast, tea/coffee/juice, 3 cereals and spreads for toast-not bad but could be a little better in variety.

Starting with their location, its quite far from Cambridge Station. From Cambridge Station to hotel: by walk is around 22 mins, by bus is 19-22 mins (£2.80 Adult). From Cambridge City Centre to hotel: by walk is around 27 mins, by bus is 15-19 mins (£1.50 Adult - Elizabeth Way Stop, £1.80 Adult - Newmarket Road stop) Their sevices are ok, friendly and respectful. But no smile, as in poker face. Cleanliness is on point. Absolutely clean and spotless. Very comfortable. As for amenities, they provide all-in-one wash which is bodywash + shampoo in one container fixed firmly on the wall. No bar soap.

rooms are amazing. Good location to Cambridge. love staying in the apartments, nicely decorated and layed out. on site bar is really good, cute garden area and good rooftop. staff are helpful and polite. more than anything else I love the rooms, bathrooms are also good. I came back to Cambridge for a second time in 6 months just to chill in the apartments which was relaxing

quite convenient location，2 mins to the Cambridge station，big room as well，but the shower is not very good：temp is a bit not enough and shampoo is not good

Firstly, I have to say, some of the reviews here are a poor reflection on what actually is offered. The hotel and gardens itself is stunningly beautiful, and the rooms although small are gorgeously decorated and have most things you would need in them, including a fan. You have to realise this is a very old building, so it will have its charms (for example, not all windows will open in the older part of the house) but overall, the beauty of the rooms outweigh these small details, and the rooms are thoughtful and homely. Alison runs a ”dry venue” so she will make sure everything runs to plan, but really it is up to you to make sure the day runs as it should. They don't have facility to offer you a bar/restaurant - however what they do offer is very well executed. They are pretty hands off, which is fine, I just asked permission for what I needed, briefed everyone thoroughly and the day went without a hitch. I personally couldn't have been happier. Check-in is from 1500 which is stated when you book the room, which for the majority of people who came to our wedding was fine, it is contactless, no issue there as far as I'm concerned. The bridal suite isn't available until 11am - which in my case was fine. I paid for another room in which to get ready and leave my dress etc the day before which saved a scramble on the day. It was only up the corridor from the bridal suite and I only took what I needed. The caterer RF recommend - CDC are absolutely flawless, and our food and drinks service was absolutely outstanding. Sam who was put in charge of running our day, and Ellena who looked after us in the lead up were absolutely fantastic. The food was tasty, hot, and plentiful, we opted for buffet style and I can't find a single guest who had anything negative to say about the entire day. I hired a company to decorate and pack down my marquee the next day - and someone to deliver my wine (a man in a van) which was a godsend as again, no faff! Without the help of these companies you would end up doing it yourself, and in the terms of the contract you do have to vacate the marquee by 10am so do bear this in mind. I think considering my wedding isn't the only one this year (shocking, I know) that was absolutely fair enough, and these times were easily achievable by my team. CDC cleared everything to the side - bless them, and Roger locked the marquee overnight so everything was easily packed into our car the next day and safe. Breakfast did change in the time between booking and getting married, but the English charm of the self boiled eggs, the portmerion dishes and the little pots of tea and toast was adorable and not far away from what I would have wanted had I been at home. Her staff (I'm so sorry I can't recall names) were friendly, polite and the lady doing breakfast was a total sweetheart. If you did fancy a fry up, coton orchards is a minute alway, but quite honestly what was on offer was perfect for us and our small group (we had