Augustus

Location was great hotel was nice would stay again didn't like breakfast would book room only next time.

Staff worked so hard. Friendly, super clean hotel and pool area. Amazing really. Entertainment was great. The only thing is the air conditioning. You are forced as a guest to tolerate 24 degrees Celsius in your room. They have a strict policy about this according to maintenance and front desk. They will not decrease the temperature for the guests. Unfortunately our room had all sun exposure all day, So the coldest our room would get was 25 degrees Celsius. First 2 days I left the patio door open at night to cool off the room, but unfortunately I eaten by mosquitos, which then had a severe allergic reaction to so ended up on antihistamines pills and creams. The heat in the room just aggravated the inflammation. Hence asked twice to have them lower the temperature in the room, maintenance said they could to our section of the hotel but needed permission. Needless to say nothing was done. So great hotel, just a warning to people that are heat sensitive, do NOT stay here. I spent 5 days in absolute discomfort, the saving grace is the pool which is slightly cold, but a God send when your overheating in the room.

Booked 2 double beds. Got given 2 singles on check in. Took a lot for them to give us the room we had booked. Very rude staff. Language barrier was an issue in all departments. No kettle in room and no option to rent one so we had to ask for hot water from the bar staff once a day to make babies bottles (7 month old). Massive issue to bar staff and it was noticeable very very grumpy when we asked. Good location with bars and restaurants close by. Check out we didn’t even get asked if we had a nice stay. I get the feeling they don’t like English guests here.

Great location, close to everything. Perfect family holiday.

We stayed at Augustus hotel for 3 nights in May. Overall the experience was ok. Reus airport is only about 15 minutes drive away. Centre of Salou is about 20 minute walk from the hotel. The rooms are very outdated for a 4* hotel. No pool or beach towels which I found surprising for a 4* hotel. Breakfast options were good, just a standard continental breakfast. Alcohol and drink options in the bar were great, and priced very reasonably.

The view from our room was great right on the water. The hotel was clean and there was a bus stop right in front that takes you to Barcelona, Tarragona etc. as well as dining. Maybe check in process is cumbersome and I think one of their passport readers wasn't working.