Av. Mato Grosso, 5555 - Jardim Copacabana, Campo Grande, Mato Grosso do Sul, 79031000, BrazilSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
7.5/10
96 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.6
Amenities7.3
Service7.7
Cleanliness7.6
Filter by:
Sort by:
All reviews(96)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(1)
Apple Yu
Superior Room with 2 Single Beds
Stay Date Apr 2025
Business traveler
17 Reviews
6.0/10
Posted on Jun 4, 2025
The room was average. The hotel didn't even have a few extra hangers for drying clothes when asked for. The breakfast was limited in variety. Other hotels provided free mineral water, but this one didn't. The wireless network in the hotel was very poor. I don't recommend it.
Show OriginalGoogle Translated
Response from Property: お部屋の広さは普通でした。リクエストしても衣類を干すためのハンガーが追加で用意されていませんでした。朝食の品数も限られていました。他のホテルでは無料のミネラルウォーターが提供されましたが、こちらではありませんでした。ホテルのWi-Fiも非常に不安定でした。残念ながら、おすすめできません。ノボテル・カンポ・グランデ品質管理部より
Guest User
Superior Room With Three Single Beds
Stay Date Jun 2024
Family
1 Reviews
6.0/10
Posted on Jul 19, 2024
I chose a slightly more expensive room because I had a bad experience the last time, when I stayed in room 299, there was noise from the air conditioning machines. When I arrived at the hotel, to my surprise, I was given the same room, for R$150.00 more than the last time I had stayed.
I made a complaint but as the hotel was full we ended up staying in 295, a little better in terms of noise but a room identical to the last one, it doesn't justify the price difference
Response from Property: Olá,Ficamos felizes em saber que sua experiência conosco foi positiva! Esperamos recebê-lo(a) novamente em breve.Departamento de QualidadeNovotel Campo Grande