Large hotel with ample outdoor parking, but:
1. The facilities are run-down. Initially, I was assigned a room on the 18th floor. Since an elderly person in my group found it difficult to get in and out of the bathtub, I requested a room without one. The hotel was accommodating, but the new room had a broken bathroom door that couldn't be closed. Also, the rooms only come with two small pillows. Most hotels I've stayed at provide more.
2. The room didn't have shampoo or shower gel; I had to call staff to bring them up. While toothbrushes and combs were provided, there were no razors. There were also no laundry bags for dirty clothes.
3. Each room only gets one key card. When I asked for an extra, the hotel said they didn't have enough to provide for guests, which was very inconvenient for getting around.
4. The breakfast buffet was terrible. There was hardly anything good, mostly just bacon and sausages. For breakfast, they had braised snakehead fish with rice and braised chicken, but the labels often didn't match the actual dishes.
5. The service was quick, and the staff were helpful.
6. The welcome water was in a large dispenser, but guests wouldn't know it was for them unless they were told, and the staff didn't offer it. Most hotels serve individual portions directly to guests' tables!
At this price point, there are many better options, everyone!
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