City Express by Marriott Cancun
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Rooms and Guests
1 room, 1 adult, 0 children
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City Express by Marriott Cancun

Health Protected
Avenida Nichupte Supermanzana 8 Manzana 1 Lote 4, Cancun, Quintana Roo, 77500, Mexico
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With a stay at City Express by Marriott Cancun, you'll be centrally located in Cancun, steps from Plaza Las Americas and within a 5-minute drive of Plaza 28. This hotel is 8.5 mi (13.7 km) from La Isla Shopping Mall and 12.3 mi (19.8 km) from Moon Palace Golf Club.Show More
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hotel overview picture
Last booked 18 hrs ago
3.6/5Cleanliness: 3.6
All 86 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPrivate ParkingFreeMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(15.9 km)
Landmarks: Avenida Tulum
(2.1 km)
Landmarks: Experiencias Xcaret
(2.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Suite,Queen,Sofa Bed
6

Suite,Queen,Sofa Bed

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Room Details
Check Availability
Queen Room
12

Queen Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Room Details
Check Availability
Room with Two Double Beds
11

Room with Two Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Room Details
Check Availability

Guest Reviews(86)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Janet
December 31, 2023
The hotel doesn't look anything like what is portrayed online. Looks completely different than online. Horrible experience with cleanliness and breakfast options. Horrible!
Cristian
December 4, 2023
The entire property had a strong chemical smell, as if trying to cover up entrenched mold. The one staff member working the desk at any given time did their best with what they had. There were a variety of chemical smells as one advanced from the desk to the room, passing the pathetic breakfast area. Once in the room, a smoking remediation smell was present, along with the smell of cigarette smoke it was supposed to have resolved. I can't tell how the Marriott Bonvoy brand became remotely associated with this property, or how it remains so.
yannet
November 6, 2023
The staff was super friendly they made me feel like home, the room was clean and organized.
Victor
July 10, 2023
The location of the hotel was great, the room was clean and comfortable, however the breakfast menu was very disappointing, there wasn't many food options, and the TV had visual issues. But I could stay there again if I will need a one-two nights place
Ivan
May 31, 2023
Location is very good, just next to Plaza las Americas. Very close to tours puck-up places, we take them by walking 10 minutes.
David
August 18, 2023
Good situation but really bad hotel Not entraitened and durty
Jennifer
February 26, 2023
The sheets were not clean, I was getting bitten on the ankles at night, and there were not enough blankets, sheets, or towels to change out the ones that were in our room. Our key card did not work multiple times we had to go to the front office to change it.
Obed
February 13, 2023
There was a very unpleasant smell at the looby, the AC equipment by the wall was very noisy disrrupting our sleep. Wifi didn't work until after they provided us with a different password
Jose
February 5, 2023
Terrible. There were no trolleys available carry luggage. No Internet. TV did not work properly. Water on the floor coming from the Air conditioner

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Full English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2021
  • Number of Rooms: 128
With a stay at City Express by Marriott Cancun, you'll be centrally located in Cancun, steps from Plaza Las Americas and within a 5-minute drive of Plaza 28. This hotel is 8.5 mi (13.7 km) from La Isla Shopping Mall and 12.3 mi (19.8 km) from Moon Palace Golf Club.

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.

A complimentary full breakfast is served daily from 6 AM to 10 AM.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 128 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at City Express by Marriott Cancun?

Prices at City Express by Marriott Cancun are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to City Express by Marriott Cancun?

The closest airport is Cancún International Airport. It is 15.9 km from the hotel and approximately a 20minutes journey by taxi.

What are the check-in and check-out times at City Express by Marriott Cancun?

The check-in time is after 15:00 and the check-out time is before 13:00.

Does City Express by Marriott Cancun provide airport transfer services?

No, the City Express by Marriott Cancun doesn't provide airport transfer services.

What amenities and services does City Express by Marriott Cancun have?

City Express by Marriott Cancun has the following amenities and services: Outdoor Swimming Pool, Fitness Room, Parking.

Does City Express by Marriott Cancun have a swimming pool?

Yes, City Express by Marriott Cancun has a pool. Pool type: Outdoor Swimming Pool.

Does City Express by Marriott Cancun have fitness amenities?

Yes, City Express by Marriott Cancun has fitness amenities.

Does City Express by Marriott Cancun provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does City Express by Marriott Cancun have non-smoking rooms?

Yes, City Express by Marriott Cancun has non-smoking rooms. Please view the hotel listing for details.

Does City Express by Marriott Cancun provide breakfast?

Yes, City Express by Marriott Cancun provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport15.88KM
Average Price FromUSD115
Hotel Star Rating3