Nizuc Resort & Spa
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Nizuc Resort & Spa

Experience Nizuc Resort & Spa, a 5-star hotel in Cancun. It holds a rating of 9.2/10 from 110 reviews, combining quality and value, with rates starting at US$734.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Nizuc River Viewpoint: 0.72 km away

Mirador Playa Coral: 0.69 km away

Playa del Nizuc: 0.13 km away

Amenity Highlights

Leisure: Private beach area, Hot springs, Table tennis room

Pets policy: Pets are allowed, including dogs, for a fee of USD 181 (approx. US$26).

Food & Drink: Room service, Restaurant, Bar

Nizuc Resort & Spa

2026 Americas 50 - Instagrammable Hotels
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Highlights
Ideal location
Great views
Lots to do
Top local pick
Free parking
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Amenities
All amenities
Property Description
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Perfect vacation!
Surroundings
Airport: Cancun International Airport
(11.9 km)
Landmarks: Playa del Nizuc
(130m)
Landmarks: Mirador Playa Coral
(690m)
Landmarks: Nizuc River Viewpoint
(720m)
Landmarks: Aquamarina
(820m)
Landmarks: Sailing Club at Club Med Cancun
(850m)
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6

Garden View Double

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Deluxe Garden Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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8

Ocean Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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1

One Bedroom Garden Junior Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Hot water (24 hours)
Room Details
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11

Private Pool Villa

Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Electric fan
Room Details
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12

Penthouse

1 King bed
164m² | Floor: 5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Garden Junior Suite

1 King bed
Has window
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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9

Presidential Villa

1 King bed and 2 Queen bed
Has window
Non-smoking
TV
Hot water (24 hours)
Room Details
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9

Ocean View Junior Suite

1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Room Details
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11

Master Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Room Details
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5

Deluxe Junior Suite

1 King bed and 1 Sofa bed
No window
Non-smoking
Bathtub
Refrigerator
Hot water (24 hours)
Sofa
Room Details
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5

Deluxe Two Queen Room with Ocean View

2 Queen bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Room Details
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4

Nizuc Villa

1 King bed
Has window
Non-smoking
TV
Hot water (24 hours)
Room Details
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14

Private Pool Pavillion Villa

1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Electric fan
Room Details
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6

Garden View King

1 King bed
Has window
Non-smoking
Bathtub
Minibar
Ocean view
Electric fan
Room Details
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5

Ocean View Deluxe King

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Average for similar properties in Cancun
Most Mentioned
Review summary
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Service Quality: Guests frequently praise the hotel staff for their warmth, attentiveness, and exceptional service. Many reviews highlight the staff's consistent effort to make guests feel welcome and comfortable, often going above and beyond to accommodate requests and ensure a memorable stay.(based on 4 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 16, 2026
Perfect vacation!
M‍D‍7‍2‍0
September 3, 2025
A very private hotel. The hotel staff are warm and polite. I love the hotel's infinity pool. It's so enjoyable to sit in the water and drink a glass of tequila.
Original TextTranslation provided by Google
3‍2‍0‍4‍3‍2‍*‍*‍*‍*
March 26, 2024
Staying here for the second time, the service is impeccable!
Original TextTranslation provided by Google
S‍h‍e‍s‍h‍u‍i‍s‍h‍i‍m‍i‍n‍g‍y‍u‍z‍h‍e‍n
March 27, 2025
Thank you 🙏. Very thoughtful.
Original TextTranslation provided by Google
M‍2‍8‍1‍3‍8‍4‍*‍*‍*‍*
June 7, 2023
beautifully designed hotel
Original TextTranslation provided by Google
M‍4‍7‍8‍3‍8‍6‍*‍*‍*‍*
August 29, 2023
The greasiest service, the trashiest room, the worst restaurant
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2023
The best hotel in Cancun
Original TextTranslation provided by Google
M‍7‍9‍1‍0‍3‍3‍*‍*‍*‍*
December 23, 2025
服務很好,對酒店我挺滿意的
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
US$24.78 per person
Adult
Buffet:US$49.56 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$200.00 per night.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$181.05 per pet per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2012
  • Number of Rooms: 246
Phone:+52-9988915700
Spread among 28.5 private beachfront acres facing the second largest Mesoamerican Grand Reef Barrier. NIZUC Resort and Spa offer a world of utmost luxury including 27 Suites-restaurants- bars- a jetty- infinity pools and a luxury spa. NIZUC design combines the Mayan and Asian cultures in an ecological environment that conspires with luxury and state of the art amenities. NIZUC Resort and Spa is following official information from the Mexican government at State and Federal levels and in accordance with the World Health Organization and Center for Desease Control CDC in U.S. - Temperature taking for all arriving guests prior to check in - All luggage will be sanitized - exterior - - Use of high performance deep cleaning process in all common guest and employees areas using a variety of products from Diversey- well known provider of cleaning an hygiene solutions for the hospitality industry - Seating in all restaurants and bars are in accordance with social distancing guidelines as offered by the CDC - Medical services are available 24/7 NIZUC Resort and Spa is situated less than 10 minutes from Cancun International Airport- 30 minutes North of the charming Playa del Carmen and 30 minutes South of Cancun. To view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com..

Frequently Asked Questions

What are the check-in and check-out times at Nizuc Resort & Spa?

Check-in time at Nizuc Resort & Spa starts at 15:00, and check-out time is by 12:00.

Does Nizuc Resort & Spa have a pool?

Yes, Nizuc Resort & Spa has a swimming pool for guests.

Are pets allowed at Nizuc Resort & Spa?

Yes, pets are welcome at Nizuc Resort & Spa, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at Nizuc Resort & Spa?

Room prices at Nizuc Resort & Spa vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Nizuc Resort & Spa from the nearest airport?

The nearest airport is Cancun International Airport, located about 13 mins from hotel by car (11.9 km) away.

What’s the cancellation policy at Nizuc Resort & Spa?

The cancellation policy at Nizuc Resort & Spa depends on your room type and booking terms.

Does Nizuc Resort & Spa offer airport transfers?

No, Nizuc Resort & Spa does not provide airport transfers for guests.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport11.89KM
Average Price FromUSD1717
Hotel Star Rating5