Occidental Tucancún - All Inclusive
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Occidental Tucancún - All Inclusive

Discover Occidental Tucancún - All Inclusive, an 4-star stay in Cancun. With a score of 7.4/10 based on 100 reviews, it offers an outstanding blend of quality and value, with prices starting from US$235.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Avenida Kukulkan: 0.16 km away

Museo Sensorial del Tequila: 0.14 km away

Museo Subacuatico MUSA: 0.11 km away

Amenity Highlights

Leisure: Gaming area, Hair and beauty salon, Billiards room

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Restaurant, Convenience store/kiosk, Bar

Occidental Tucancún - All Inclusive

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Highlights
Ideal location
Lots to do
Delicious breakfast
Free parking
Amenities
All amenities
Property Description
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Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
Surroundings
Airport: Cancun International Airport
(21.8 km)
Landmarks: Museo Subacuatico MUSA
(110m)
Landmarks: Museo Sensorial del Tequila
(140m)
Landmarks: Avenida Kukulkan
(160m)
Landmarks: Playa Marlin
(290m)
Landmarks: Jetpack Adventures
(300m)
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5

Premium Room with Sea View

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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8

Family Room, Oceanfront (Premium Level)

1 King bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Double Room

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Cable channels
Room Details
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10

Premium Suite Ocean Front

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Double Room with Sea View

1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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1

Double Room

1 King bed or 2 Double bed
Non-smoking
Air conditioning
Private toilet
LCD TV
Telephone
Room Details
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Average for similar properties in Cancun
Most Mentioned
Review summary
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Staff Service: The staff consistently received high praise for their friendliness and helpfulness. Many guests highlighted their positive interactions with various staff members, including those at the bar and housekeeping, noting that they contributed significantly to an enjoyable stay.
J‍o‍s‍e‍p‍h‍ ‍E‍d‍w‍a‍r‍d
October 19, 2025
The room was clean and staff were very nice. The food quality ******. Juices were watered down, the food choices were limited and to make it all worse, the was a large group of students (hundreds of students) holding a convention and that made everything a waiting game for anything. Long lines to get a drink or whatever. If I would have known, I probably would have changed the dates. No communication from the hotel.
M‍a‍r‍t‍h‍a
October 10, 2025
Excellent customer service! All the food was delicious specially the oatmeal in the morning and the cafe de olla! And of course the piñas coladas! Amazing hotel and staff! Thank you!😊
J‍o‍h‍n
October 9, 2025
The staff was fantastic, the property itself is not I repeat is not ADA compliant. Not all of the facilities were accessible because of the stairs with no ramps for a Mobility scooter sales company. The adult pool had 10 steps to it. Only the kitty pool was accessible. Specialty restaurants are good the buffets however we’re just awful
M‍u‍e‍y
October 12, 2025
I had a wonderful stay! The hotel was beautiful, clean, and relaxing. The staff were friendly and attentive, always making sure we were comfortable. The food was delicious, and the atmosphere was perfect for a peaceful getaway. Everything went smoothly from check-in to check-out overall, a great experience. I would definitely come back again!
F‍l‍o‍r‍a
October 12, 2025
Staff was super nice and helpful! Area was clean and beautiful! would definitely recommend occidental Tucancún
A‍s‍h‍l‍e‍y
September 29, 2025
Not easily accessible for those with ambulatory issues. Lots of steps. Once in the floor that room was on there were steps to get into room. There is a step to get into bathroom. Very dated; in desperate need of updates. Bed was terrible; at least change that if can’t do decor.Toilet flushed like an airplane bathroom. A/c smelled musty. Mini bar was stocked with some free refreshments. TV only had two English channels both of which were news. Balcony and view in 2004 was great! One of my biggest pet peeves is the restaurant reservations; as I often travel solo and don’t know when exactly I’ll arrive to the hotel making reservations is impossible and to turn a patron away when you have open tables simply because of a reservation is silly. I’m also one person so it’s not like I’m going to sit there all night. The buffet option that didn’t require a reservation had salad, some noodles and some cold salads (think pasta salads and chicken salad) which wasn’t particularly appetizing or filling. The poolside bar only had one bartender who would randomly leave so drinks took some time. The pool was nice. There are some loungers IN the pool. The aerobics were fun. The music was good. Don’t have any issue with finding seats or people saving seats. Staff at the lobby bar was good. They have some snacks out throughout the day. There is an MTS rep onsite; if you do their shuttle it’s super convenient.
B‍r‍i‍a‍n
September 26, 2025
The Ocean View is out of a dream! Staff like Juanjo at the front desk, Maria Can by the pool and Segundino in Claraboya Restaurant made out experience feel like home. I love this place, the best cantaritos in Cancun I will say! Thank You to all the staff I didn't mention because all of them were great!
N‍a‍l‍u
September 25, 2025
The room I stayed in lacked hot water. I reported this issue to the front desk every day, but they never resolved it.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Free
Extra crib: Free
Children 3–17 years old
Contact property

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1985
  • Renovated: 2015
  • Number of Rooms: 741
Phone:+52-9988915900
With a stay at Occidental Tucancún All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Luxury Avenue Shopping Mall and Marlin Beach. This all-inclusive property is 0.7 mi (1.1 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Aquaworld.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 339 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Frequently Asked Questions

What are the check-in and check-out times at Occidental Tucancún - All Inclusive?

Check-in time at Occidental Tucancún - All Inclusive starts at 15:00, and check-out time is by 11:00.

Does Occidental Tucancún - All Inclusive have a pool?

Yes, Occidental Tucancún - All Inclusive has a swimming pool for guests.

Are pets allowed at Occidental Tucancún - All Inclusive?

No, pets are not allowed at Occidental Tucancún - All Inclusive.

How much does it cost to stay at Occidental Tucancún - All Inclusive?

Room prices at Occidental Tucancún - All Inclusive vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Occidental Tucancún - All Inclusive from the nearest airport?

The nearest airport is Cancun International Airport, located about 26 mins from hotel by car (21.8 km) away.

What’s the cancellation policy at Occidental Tucancún - All Inclusive?

The cancellation policy at Occidental Tucancún - All Inclusive depends on your room type and booking terms.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport21.78KM
Average Price FromUSD372
Hotel Star Rating4