Dreams Vista Cancun Golf & Spa Resort

I stayed here in Jan. 2025 with a group of 7, myself, partner, and his family (including a baby). We had 3 rooms, and were not Preferred Club. Overall I had a pleasant time, but it felt like the resort was very kid-focused. It was quiet and calm, with very pleasant staff. Decor is modern and the property is spotless. Because there are limited adult-only sections and not much nightlife at the resort or nearby, I wouldn't return here again unless I had children with me between 2-12. Pros: - The resort is very nice, modern, chic & clean. One of the best features is every room has an ocean view! - One of the nicest rooms I've stayed in, spacious & beautiful design - The food is good, our favourite restaurants were the Mexican cuisine Mi Lucrecia, and the preferred club level Vista Prime & Blue Water Grill. The buffet also has lots of options and very attentive staff! - Staff were always extremely pleasant, in the restaurants they were happy to give recommendations, and the entertainment team had great energy every day! - I only had to wait for a towel once during the entire stay! Staff keeps it well stocked and are quick to refresh. - Location is outside of downtown Cancun and the Hotel Zone, but is a short drive away. It is only about 20 minutes from the airport. Cons: - Housekeeping was very hit or miss on our floor. Our family (on a lower floor) had their mini bars restocked daily without asking, while ours was not restocked once, despite us requesting via the resort app. Some days the whole room would be cleaned, and the next only the bed would be remade. - There is only one (very long) pool, and one small jacuzzi for non-Preffered Club guests. The pool is heated but was still too cold to enjoy in early January when the weather was between 21-24 celsius. A warmer temperature would have been nice, especially because the beach is so small. - The Italian restaurant left a lot to be desired - skip this unless you have children with you who are picky eaters, and enjoy bland food. - The beach is very narrow and there are very limited chairs. - We had one rainy day, and there didn't seem like there was entertainment options outside of our room except for KidzClub. - Could hear our neighbours through the wall on one side of the room. - Some days we were allowed to eat at Preferred Club guest restaurants and some days we were not - this caused some headaches - Drink service at dinner was very slow - sometimes upwards of 20 minutes waiting on cocktails or glasses of wine. Personal Gripes: - We celebrated my birthday towards the end of our stay, and thought we would get some special perks (cake at dinner, banner on the door). We had told the check-in desk and concierge desk when my birthday was, and we called the concierge again on the day. Our neighbour had had a birthday banner on their door for 4 days at this point, and we thought they would add one to ours. y partner called the concierge and asked if they could put up a banner, and they Later

Geyler was an amazing server. We upgraded our stay and the food was 10/10 Such an amazing and beautiful place to stay at. Very happy!

Excellent hotel. Great service. Tacos were delicious at the La Plaza restaurant as well as our bartenders. Enrique and Daniel ! Thank you for a fantastic week. We hope to come back next year..

Enrique Daniel Cesar Adrian at the Restaurant bar La Plaza were the best bartenders and people at the resort. 100/10 experience with them

A very good service at the a Bar la Plaza with drinks and food. They are so helpful, and they try to make every request turn into a magic. Thanks to Enrique, Daniel, Adrian Pompi, the other Adrian, Cesar and Elver

Overall, it was a great experience. There were a few minor issues, mostly with unseasoned food, which surprised the heck out of me because my first night I just ate in the Preferred Lounge and it was so tasty! I loved that lounge. This is one Dreams where there really is value in the Preferred Club especially if you are travelling without children. The rooftop pool, bar, and restaurant are Preferred only, adults only until 6 pm when the restaurant and bar are open to all adults. I'm an old lady travelling solo but I noticed there were tons of things to do for children, so send them off to do their thing and head upstairs! The hotel was named properly.. Vista.. the views are spectacular from pretty much anywhere. I wound up on the top floor and it was amazing, but my original room on the 9th floor was good too! One thing to be aware of.. the double rooms don't have a proper chair :(. It was a beanbag pouf thing.. I'm WAY too old to try to sit on that. Get a king room.. it has a sofa bed that is comfy to sit on. I can't comment on the entertainment because.. well I think I've seen enough so I don't bother any more. But overall this hotel exceeded my expectations, and comes close to Secrets standards at significantly less cost, so I can put up with a few kids :)