Hotel Xbalamqué & Spa Cancún Centro
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Rooms and Guests
1 room, 2 adults, 0 children
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Hotel Xbalamqué & Spa Cancún Centro

Av Yaxchilán 31, Cancun, Quintana Roo, 77500, Mexico
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With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 2.5 mi (4 km) from Ultramar Ferry Puerto Juárez.Show More
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hotel overview picture
3.4/5Cleanliness: 3.4
All 107 Reviews
Amenities
Outdoor Swimming PoolSaunaSpaMassage RoomPublic ParkingFreeBarRestaurantKTVLuggage StorageWake-up Call
All Amenities
Surroundings
Airport: Cancún International Airport
(18.1 km)
Landmarks: Cancun Food Tours
(200m)
Landmarks: Parque de las Palapas
(310m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Superior Room
13

Superior Room

1 King bed
Non-smoking
Air Conditioning
Private bathroom
Minibar
Electric Fan
Room Details
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Standard Two Double Room
14

Standard Two Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Towel
Private Toilet
Room Details
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Standard Double Room
19

Standard Double Room

1 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Towel
Private Toilet
Room Details
Check Availability

Guest Reviews(107)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.2
  • Location3.4
  • Service3.3
A‍v‍i‍e‍l‍ ‍H
July 3, 2022
tank you
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 5, 2024
The air conditioner only has cold air, and all toiletries are not available, and the sound insulation is poor
Original TextTranslation provided by Google
S‍t‍r‍a‍c‍c‍i‍a‍t‍e‍l‍l‍a‍S‍h‍i‍n‍e
February 6, 2024
From the photos, we thought it would be a little more modern or current.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 2, 2023
Room changed, broken tiles and mold smell. Staff tired and unhelpful.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 6, 2022
The hotel looks good with its Mayan theme the only thing I did not like is that the chambermaids do not respect one's privacy And the rooms will open if no consent of the guest
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 12, 2024
Hotel muy céntrico al parque de las Palapas y bien comunicado a nivel de restauración en los mismos bajos del complejo hotelero. Gran amabilidad y atención del personal. La ambientación maya de la un toque muy elegante para el turista y creo que eso un reclamo de valor. Lo único a mejorar es el material de las habitaciones como por ejemplo una tele pantalla plana (sin mecanismos tdt). Hay que invertir para modernizar ducha, baño y mobiliario.
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S‍t‍e‍f‍a‍n‍a
March 15, 2024
We left as soon we’ve seen the room. It was a horrible smell, inexplicably dirty and the towels from white was gray.
V‍i‍v‍i‍a‍n
March 11, 2024
The property is run down and has seen better days. The room smelled musty but got better once the AC was on. There is no value for your money except that the staff are knowledgeable and went over and beyond to make the stay a pleasant one. Too bad the building doesn't match the high standards of it's personnel. The area felt safe, ADO bus terminal was close by and there were many dining choices near by.
R‍a‍m‍z‍e‍y
March 8, 2024
First room I got had ants in the sink/bathroom so I had to Change room and get another. The other room was better but after the first room had ants in it i didn't feel so comfortable at the other room. Also The breakfast had no buffe and you had to wait 10-15 minutes for breakfast and order it.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1990
  • Renovated: 2001
  • Number of Rooms: 93
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 2.5 mi (4 km) from Ultramar Ferry Puerto Juárez.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Xbalamqué & Spa Cancún Centro?

Prices at Hotel Xbalamqué & Spa Cancún Centro are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Xbalamqué & Spa Cancún Centro?

The closest airport is Cancún International Airport. It is 18.1 km from the hotel and approximately a 25minutes journey by taxi.

What are the check-in and check-out times at Hotel Xbalamqué & Spa Cancún Centro?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel Xbalamqué & Spa Cancún Centro provide airport transfer services?

No, the Hotel Xbalamqué & Spa Cancún Centro doesn't provide airport transfer services.

What amenities and services does Hotel Xbalamqué & Spa Cancún Centro have?

Hotel Xbalamqué & Spa Cancún Centro has the following amenities and services: Outdoor Swimming Pool, Sauna, Spa.

Does Hotel Xbalamqué & Spa Cancún Centro have a swimming pool?

Yes, Hotel Xbalamqué & Spa Cancún Centro has a pool. Pool type: Outdoor Swimming Pool.

Does Hotel Xbalamqué & Spa Cancún Centro have fitness amenities?

No, Hotel Xbalamqué & Spa Cancún Centro doesn't have fitness amenities.

Does Hotel Xbalamqué & Spa Cancún Centro provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Xbalamqué & Spa Cancún Centro have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Xbalamqué & Spa Cancún Centro provide breakfast?

Yes, Hotel Xbalamqué & Spa Cancún Centro provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport18.06KM
Average Price FromUSD66
Hotel Star Rating3