Krystal Cancun
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Krystal Cancun

Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancun, Quintana Roo, 77500, Mexico
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With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.Show More
We Price Match
hotel overview picture
3.5/5·
Awesome stay, nice and clean and beautiful view. Thanks
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Cancún International Airport
(23.6 km)
Landmarks: The City Nightclub Cancun
(210m)
Landmarks: Congo Bar Cancun
(240m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Two Double Room
7

Standard Two Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
Private Toilet
Room Details
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Krystal Romantic Room with Sea View
7

Krystal Romantic Room with Sea View

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
Sea View
Room Details
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Family Studio
8

Family Studio

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
Sea View
Room Details
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Club Sea View
1

Club Sea View

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
Movie
Room Details
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Standard King Room
7

Standard King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
Private Toilet
Room Details
Check Availability
Deluxe King Room With Ocean View
6

Deluxe King Room With Ocean View

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Room With Two Double Beds And Ocean View

Deluxe Room With Two Double Beds And Ocean View

2 Double bed
Has window
Non-smoking
Room Details
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Krystal Club two double Room
7

Krystal Club two double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Deluxe Room with Ocean View
10

Deluxe Room with Ocean View

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
Sea View
Room Details
Check Availability
Krystal Club king Room
4

Krystal Club king Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Suite
2

Junior Suite

68m² | Floor: 8
Has window
Non-smoking
Room Details
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Guest Reviews(117)

3.5/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.9
  • Service3.4
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 5, 2024
The room was very dirty. Dust everywhere, stained sheets, and bathroom was very dirty. But the location was perfect.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 22, 2024
Very bad experience at hotel check in, booked weeks ago with Trip.com confirming a 4 day stay for 2 adults 2 children , at arriving at the hotel they charged me full fee for a children for 4 days as an extra adult even though it was booked as 2 adults 2 children on Trip.com , I requested help from Trip.com and they told me. Very nicely in about 6 occasions trough my 4 day stay that they where finding out what happened , to this day neither the hotel or Trip.com has come forward with an explication of why they charged me differently from my booking, I will be staying in this hotel due to his location sometime in the future but I will do it trough their webpage, no need to book trough Trip.com needless to say a disingenuous booking , I had a previous booking with Agoda, but Trip.com was cheaper for the exactly same type of reservation so I decided to tried it out BIG Mistake, it seems they lower the cost of this reservation to bring costumers to their website, so much to expect from a Chinese base company, I learned my lesson.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 28, 2024
1. Good location close to Cancun center. 2. there was a long line to only check in before we arrived there early, after 3:00 pm another long wait to receive room's wristband. 2.We was charged $3.00 at checkout because my room's mini bar had been opened, even though no items were taken out. We were never told of this policy and don't believe it's fair to be charged. 3.Hot water is weak.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2023
Awesome stay, nice and clean and beautiful view. Thanks
D‍i‍x‍o‍n‍m‍a‍n‍e
September 28, 2022
Best hotel I've stayed at! The location is perfect for night-goers and is located in a good vicinity of some restaurants. The staff and service was amazing, ensuring the place is always well taken care of and secure... and let's not even get started on its phenomenal location next to the beach.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 9, 2023
Good hotel good service
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 11, 2023
Good and friendly service!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 20, 2022
Loved it
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 30, 2024
The location is great and convenient to go anywhere. When I checked in, I was told things that I didn't understand, such as being shown to the wrong room and the wrong date (?). In the end, they guided me to the room I had booked... The entrance is beautiful, but the rooms are old. There is no hot water in the morning. Brown water comes out of the tap. There was a group of students staying there, and it was noisy and people were talking loudly in the hallway late at night. Around 4 a.m., my door was banged on and I was molested.
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
US$7.31 per person
Adult
US$20.01 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1981
  • Renovated: 2009
  • Number of Rooms: 485
With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Krystal Cancun?

Prices at Krystal Cancun are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Krystal Cancun?

The closest airport is Cancún International Airport. It is 23.6 km from the hotel and approximately a 28minutes journey by taxi.

What are the check-in and check-out times at Krystal Cancun?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Krystal Cancun provide airport transfer services?

No, the Krystal Cancun doesn't provide airport transfer services.

What amenities and services does Krystal Cancun have?

Krystal Cancun has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.

Does Krystal Cancun have a swimming pool?

Yes, Krystal Cancun has a pool. Pool type: Outdoor Swimming Pool.

Does Krystal Cancun have fitness amenities?

Yes, Krystal Cancun has fitness amenities.

Does Krystal Cancun provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Krystal Cancun have non-smoking rooms?

Yes, Krystal Cancun has non-smoking rooms. Please view the hotel listing for details.

Does Krystal Cancun provide breakfast?

Yes, Krystal Cancun provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport23.62KM
Average Price FromUSD291
Hotel Star Rating3