Sandos Cancun All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
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Sandos Cancun All Inclusive

Health Protected
Km 14 Retorno del Rey Mz53, Cancun, Quintana Roo, 77500, Mexico
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Located in Cancun (Zona Hotelera), Sandos Cancun All Inclusive is within a 5-minute drive of La Isla Shopping Mall and El Rey Ruins. This luxury property is 3.1 mi (5 km) from Delfines Beach and 3.5 mi (5.6 km) from Cancun Convention Center.Show More
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hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 103 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingSaunaSpaMassage Room
All Amenities
Surroundings
Airport: Cancún International Airport
(17.8 km)
Landmarks: Museo Maya de Cancun
(2.1 km)
Landmarks: Playa Delfines
(3.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Caribe Twin Suite
2

Caribe Twin Suite

2 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Caribe Suite
9

Caribe Suite

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Sandos Suite
6

Sandos Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Deluxe Room Ocean or Lagoon Partial View with Balcony

Deluxe Room Ocean or Lagoon Partial View with Balcony

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Caribe Triple Suite
1

Caribe Triple Suite

1 Queen bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Laguna Suite
7

Laguna Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Single Room
2

Single Room

1 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Sandos king Suite
5

Sandos king Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Room
5

Deluxe Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Superior Single Room

Superior Single Room

1 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Superior Room with Two Double Beds
1

Superior Room with Two Double Beds

2 Double bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Superior Room Ocean or Lagoon Partial View
4

Superior Room Ocean or Lagoon Partial View

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
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Guest Reviews(103)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Eric
February 8, 2024
Very nice, clean hotel, nothing to say, well done to the Sandos staff!
Original TextTranslation provided by Google
pablo
October 6, 2023
Everything was good but there was a lack of staff and there was no good service
Original TextTranslation provided by Google
Kum
January 20, 2024
The food was excellent every day. The hotel itself was just ok and why do you always have to almost threaten the staff with bad reviews.
Kayla
January 17, 2024
Bartender was SUPER rude at bar one. He only liked a certain group of people and was super helpful with them. Checking in was also a struggle. But they did apologize for the confusion. The room was clean. The common areas were decent. Food was subpar. The Italian restaurant was about 2 hours long. We got our appetizers super fast and then after that it went downhill.
Kenny
January 12, 2024
Can’t wait to go back! I’m always mindful of good service and good attitude in restaurants and hotels… and Sandos Cancun delivers. We went to celebrate my wife’s birthday and came back already making plans to return. The hotel is a bit smaller than others in the area which gives you more personalized attention. A special Thanks to the staff: Adriana and Juan at front desk. In Lobby area to Judith. At the restaurants: Edgardo, Santiago, Poissot, Jonathan, Ivan, Jessica and Yosmar for hosting. At the spa for Eleazar and Alejandra. And we also Joined their Royal Elite club this trip which is affordable and convinient if you vacation at least once a year. So thanks to Ander, Cindy,Felix, Luis, Anabel and Carlos “Charlie” from the vacation club staff. Totally recommend it!
Rachel
January 9, 2024
Took a short weekend trip for my birthday. No special birthday treat. Hotel very clean, and all staff were extremely helpful and pleasant. Rooms: Very spacious, no need to upgrade unless you want a balcony. A/C worked well. Nice shower and full size tub. Downsides: is 1 sink, and no vent in the toilet room. Housekeeping: I wish I noted our camarista's name; it might have been Guadalupe. Anyway they did an excellent job plus they kept the mini-bar well-stocked. It would be nice if there were some light snacks provided. Gift shop: exorbitant prices. We paid over thirty USD for a sunscreen. Advice to management is not to do this to your guests. Pro tip - go to the Farmacia just outside the resort, about a 2 minute walk off the property. Entertainment: Not enough to do after dinner. Huge gym w/ Lots of equipment and yoga room. Beach: Very clean, limited chairs and cabanas. Food: Decent. I'm vegan and had no trouble finding things to eat. Room service: very fast, fresh food. A disappointment was the amount of time I wasted waiting to talk to the chef, only to have him tell me that there is something vegan at each restaurant, just ask, and that it's not as serious as if I had an allergy. I felt that was a very dismissive comment, as being vegan is extremely important to me.
Lina Roa
January 8, 2024
This place is amazing for couples. Lots of activities the beach is great, the staff very polite and attentive. The rooms needs some upgrades but overall had a great time.
richard
January 8, 2024
It is a lovely modern hotel, with activities during the day as a music DJ at the pool and musician playing! Fun team on the beach providing games… Good quality food and varied.
Janet Ann
January 7, 2024
Loved the beach, staff was very friendly and accommodating. We had a few issues in the room and response was immediate. Food options were good, did not care for Italian.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1998
  • Renovated: 2012
  • Number of Rooms: 650
Located in Cancun (Zona Hotelera), Sandos Cancun All Inclusive is within a 5-minute drive of La Isla Shopping Mall and El Rey Ruins. This luxury property is 3.1 mi (5 km) from Delfines Beach and 3.5 mi (5.6 km) from Cancun Convention Center.

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Zango Restaurant, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 6254 square feet (581 square meters) of space consisting of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 213 guestrooms featuring iPod docking stations and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Sandos Cancun All Inclusive?

Prices at Sandos Cancun All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sandos Cancun All Inclusive?

The closest airport is Cancún International Airport. It is 17.8 km from the hotel and approximately a 20minutes journey by taxi.

What are the check-in and check-out times at Sandos Cancun All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Sandos Cancun All Inclusive provide airport transfer services?

Yes, Sandos Cancun All Inclusive provides airport transfer services.

What amenities and services does Sandos Cancun All Inclusive have?

Sandos Cancun All Inclusive has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.

Does Sandos Cancun All Inclusive have a swimming pool?

Yes, Sandos Cancun All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Sandos Cancun All Inclusive have fitness amenities?

Yes, Sandos Cancun All Inclusive has fitness amenities.

Does Sandos Cancun All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Sandos Cancun All Inclusive have non-smoking rooms?

Please view the hotel listing for details.

Does Sandos Cancun All Inclusive provide breakfast?

Yes, Sandos Cancun All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport17.84KM
Average Price FromUSD502
Hotel Star Rating4