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Cancun Hotels Recommended for You

Check out our selection of great hotels in Cancun.

5 star

Temptation Cancun Resort - All Inclusive - Adults Only
4.1/5105 Reviews

Temptation Cancun Resort - All Inclusive - Adults Only

Zona Hotelera Cancun|6.35km from city center
Bait and switch masters. Given the fact that this is a very popular resort, management obviously feels entitled to provide the service they deem minimally sufficient in order to maximize profits. My wife and I unknowingly made reservations for a takeover four day weekend. The group doing the takeover had their own events either away from the resort or in specific areas of the resort with no access available to the other guests. I had no issue with that fact given that they paid extra for their events. The fact that the group had over 80% of the rooms reserved resulted in the events organized for the rest of the guests, having next to no attendance, the club was dead every night we were there. The takeover group was very friendly and we had no issues with them. We didn’t see them very much. I requested a transfer to another one of their resorts but Adrian Guevara, supervisor on duty for Premier member services, was unwilling to transfer us unless I paid current prices for those resorts. I made my reservation for temptation ten months ago and even then, the rooms were far from inexpensive. I was not willing to pay more to be transferred. Mr Guevara was rude and the furthest thing from service oriented. Though the entertainment staff tried to improve the atmosphere, the playmakers were for the most part, the only ones on the dance floor every night we were there. Overall, a very unpleasant experience.
Secrets the Vine Cancun - All Inclusive Adults Only
4.5/5128 Reviews

Secrets the Vine Cancun - All Inclusive Adults Only

Avenida Kukulkan Cancun
This review is in comparison to our previous stays, not our initial thoughts on the property. The Vine has always been our go-to resort and our last visit in November 2019 was amazing. Unfortunately we have found that the quality just isn't as good as it used to be: Food quality was the biggest disappointment and has definitely gone downhill. Bluewater was always our favourite but quickly became our least favourite this trip. Pizza at Nebbiolo is delicious. House red wine has changed and was horrible. A/C in the room was minimal - would not go below 71 - we requested a fan but unfortunately didn't get one (yes we know to close the patio doors to ensure it's on). The main areas/restaurants also used to be air conditioned but no longer seem to be, especially in Dragons. Chair game is fierce! I enjoy the sunrise and would be down around 6am and a lot of hot spots were already saved. We were there for 7 days in a Preferred Junior Suite and only received bar/snack refills one day. We mentioned to our floor butler and asked for the refill, still nothing! Normally we received three mini liquors, Pringles and M&M's daily... this trip only on the day of check in. It's unfortunate because we truly do love The Vine - the rooms, views, pools, entertainment and service are still outstanding, but in comparison to previous visits it's no longer a resort we care to return to. Side note: Ricardo at Nebbiolo is fantastic and was the star of our week!
Hyatt Ziva Cancun All Inclusive
4.5/566 Reviews

Hyatt Ziva Cancun All Inclusive

Zona Hotelera Cancun
The hotel has exclusive sea views, but the service and response are really speechless. There are several flaws: First of all, when we checked in, we asked whether we wanted red wine or tequila for the welcome drink. We chose red wine, but we didn't see it until we checked out. The soundproofing of the room is not good. You can always hear the sound of dragging furniture and footsteps upstairs. The same thing happened after changing rooms. I delayed check-out for an hour before leaving, which is considered as compensation. Thank you😵💫😵💫The temperature difference between the inside and outside of the house is too big. It's 38 degrees outside, and the air conditioner in the house is turned on for more than ten degrees, so it's easy to catch a cold. I asked the butler if I need to make a reservation at the restaurant, and he said that I can just go there without making a reservation, but I would like to remind you that there may be a queue during peak periods. . . Before leaving, the elevator broke down and the housekeeper didn't know it, so he took the luggage down from the fifth floor. It would be slightly better if WhatsApp could be added. If you have any questions, you can always give feedback to the housekeeper. That's all for efficiency and effectiveness. The hotel has quite a lot of activities, the food is pretty good, and the room service is always on call. You can iron two pieces of clothing for free, and you can use incense and massage bath in the room. Just ask the housekeeper to arrange it.

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Business travel

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Breakfast

Hotel NYX Cancun
4.3/574 Reviews

Hotel NYX Cancun

Avenida Kukulkan Cancun
There were no major issues during our stay. Excellent service! Tips: Bring plenty of $1s for tipping. I'd recommend tipping around $1 per drink and $5-$10 per meal, more for above-and-beyond service.) Take care of the staff and they will take care of you. Meals: Know the dress code before you dine. The sushi restaurant at Umami doesn't require reservations and the food was amazing. Ivonne, our server, provided superior service. Also, as a vegetarian, I was happy that most of the menus indicated which items were vegetarian, but it was a little frustrating at the buffets to not know which items had meat. For example, at breakfast, I didn't know that the refried beans were made with lard. (However, when we asked about it, the staff offered to accommodate my dietary restrictions the next time we dined. Unfortunately, it was too late as we were leaving early the next morning.) Drinks: The drinks were excellent, I recommend getting a michelada (beer with lime and clam juice). Pools: There are two pools, a pool with a bar (not a swim-up bar) and another with hot tubs. There were plenty of daily activities at the main pool. Rooms: Our room (standard) was great, two double beds. No issues with cleanliness or maid service. I loved that there was a magnifying mirror for putting on makeup in the bathroom. The lighting in the bathroom was also good for makeup/grooming. There was a hairdryer. Toiletries provided included shampoo, soap, body wash, and lotion. There was an iron and ironing board. The mini-fridge was stocked daily (not by the maids, a different person kept the fridge stocked) with a Sprite, a Coke, 2 large waters, and two beers. (If you need more water, just ask at the front desk.) There's also a coffee pot in the room. All-inclusive: Know ahead of time what's included in the all-inclusive package and/or don't assume; just ask! The all-inclusive does NOT include room service, premium drinks, spa services, certain menu items, or tips. Also, there are some restrictions regarding the Italian restaurant and Umami, but you can eat at Umami without reservations; you only need reservations to sit at the hibachi bar. I made sure to read a lot of reviews for Hotel NYX before this trip; the negative ones seem to be written by disgruntled guests who were rude to the staff or upset about an issue they didn't report during their stay (waiting till they left to complain). Hats off to the guest experience manager who artfully responds to every single review.

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Family friendly

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Hotels Near Famous Attractions in Cancun

Check out these hotels located near popular sights in Cancun

Oficinas Xcaret Xel Ha Explore

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La casa de salem

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Xcacel

House in Private Altus II (Private Pool)

House in Private Altus II (Private Pool)

Downtown Cancun Cancun|0.83km from Xcacel
Rental basis: Entire house or apartmentNumber of bedrooms: 3; Number of other rooms with beds: 1Taxes of VAT (Value Added Tax) 2 % of Rental Amount may be collected during the booking process. If this is not supported, they must be paid to the host upon arrival.We take care of your health. The house is professionally cleaned prior to your arrival.Due to its exceptional location between the airport and the center of Cancun, the house allows you to take the main roads to the Riviera Maya. Its excellent care and design has been decorated with impeccable taste using natural materials and first class furniture. modern, spacious, minimalist - they will ensure that guests enjoy the best possible comfort and well-being.Ideal for couples, families and/or medium groups. Close to services and department stores, fixed parking, quiet and safe area.Living Room And Dining RoomElegant, comfortable and spacious 32m2 dining room, with a large windowComfortable sofa bed, where you can enjoy pleasant conversations, or enjoy group television.Independent air conditioning in all rooms and dining room with table for 6 peopleKitchenSpacious and fully equippedMain bedroomOne king size bedCloset and clothes linessafe boxAir-conditioningBedroom2 individual bedsCloset and clothes linesAir-conditioningBathroomsFull bathroom with shower and vanityBalcony8 m2 space (designated smoking area)Outdoor And PoolPrivate pool in the backyard of the houselarge gardensChildren's area with playground25x15 meter poolParking lotFixed parking inside the housing complexWe offer free Wifi during your stay!

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Arte Garden

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Explore Guest Reviews of Hotels in Cancun

Looking for hotels in Cancun? Get inspired by reviews from real travelers.
Hotel Xbalamque and Spa
3.3/5106 Reviews
Downtown Cancun
I personally like the overall environment and decoration style, and the interior decoration is also very impactful. You can see the outside garden directly from the room, which is very beautiful. In the morning, I can watch the sky slowly light up. Towels, soap and shampoo are provided on the daily necessities, but not others. Door-to-door service for in-room dining, good value for money. It's just that the shower head is a bit broken, and there is no hot water by the way, but I didn't contact the front desk either. I don't know if it is broken or does not provide hot water.
Dreams Vista Cancun Resort & Spa All Inclusive
4.1/5104 Reviews
Zona Hotelera
The quality of the business. Professionalism and staff sympathy. Optimale location to relax. Excellent environment. Excellent to relieve stress and recover forces. The only (uncontrollable) other way was the wind that made feel in the pool.
Nizuc Resort & Spa
4.6/5111 Reviews
Zona Hotelera
The hardware is good, but the service feels a bit cold and greasy (yes, these two feelings can be combined, the opposite of it is kind and natural), so the stay is not very comfortable. It is not very convenient to take a golf cart when going out for activities inside the hotel. For vacations, you have all the hardware you want, but the only thing missing is a relaxed and relaxing atmosphere, which is often the most needed for vacations. If you want to go out, you can only ask the front desk to help you take a taxi. All the people who come here are huge SUVs. They start at 20 to 30 dollars in a few minutes. The fare for a meal is more expensive than the meal.
Le Blanc Spa Resort Cancun Adults Only All-Inclusive
4.7/5106 Reviews
Avenida Kukulkan
Hotel facilities, health, service and views are very good. There are three restaurants that require reservations. Among them, the French restaurant has Michelin standards, and the service staff are warm and professional. Butler service and room service also allow guests to lie flat in the room.
The Royal Cancun - All Suites Resort
4.3/5105 Reviews
Zona Hotelera
Jose one of the Receptionist on front desk was so friendly and super professional lovely to meet him . Super courteous. Reynaldo and Jeremías Chi Herrera Bellboys /luggage services. He it’s a Person you can Trust and feel comfortable. Will help you on anything you need . Excellent service and support on this trip . Olivia Concierge was supper sweet and helpful.
Oh! Cancun - the Urban Oasis
3.9/550 Reviews
Downtown Cancun
The location of the hotel is really good, it’s close to the zona hotelera yet it’s still in downtown Cancun, it’s really close to the ADO bus station, which will allow you to take a bus to the airport or to visit other cities at a very cheap price, The hotel looks a bit older than what appears on the pictures online, I visited 4 hotels while in Cancun and this one was the worst in télé of cleanliness, it doesn’t mean that it was dirty, but it’s definitely worst than what you can find in Cancun The breakfast is not bad, the pool is great, the staff is friendly, The decorative style of the hotel looked a bit outdated and it was all over the place, it didn’t feel very coherent to me, which left a bad visual impression over all But the location of the hotel is really great, you have buses going to all sort of places just at your doorstep, that’s a great way to save on transportation, cause taxi fees can quickly add up !

Frequently Asked Questions

Local Travel Info

Highest PriceUS$2,914
Lowest PriceUS$27
Number of Reviews 15,284
Number of hotels3,528
Average Price(Weekday Night)US$224
Average Price(Weekend Night)US$233

Cancun Hotel Guide

If you want to stay at the best hotel in Cancun, Trip.com is here to help! Book hotels in Cancun via the Trip.com website or app, it's easy and hassle-free. You can stay 3-5 days at hotels in Cancun without running out of things to do. Cancun is a city with tons of tourist attractions. You'll never want to leave!

Cancún International Airport is the primary airport in Cancun.

Trip.com offers discounts of up to 20% on 344 boutique hotels in Cancun. When looking for hotels in Cancun, there are likely good options at a nightly budget of just 92 USD. There are 48 five-star hotels in Cancun at an average price of 212 USD per night. There are 49 four-star hotels in Cancun at an average price of 97 USD per night. There are 42 three-star hotels in Cancun at an average price of 58 USD per night. There are 5 two-star hotels in Cancun at an average price of 27 USD per night. As a popular tourist city, Cancun has many renowned chain hotels. Ramada is the top choice of many travelers in Cancun. In Cancun, chain hotels such as Ramada are one of the top choices among travelers. A popular hotel in Cancun, Hyatt Zilara Cancun - All Inclusive - Adults Only is also one of the highest rated. Hyatt Ziva Cancun is also one of the most frequently chosen hotels.

In the city center of Cancun, you'll have easy access to Catedral de la Santisima Trinidad, Slices, Xaret. You can choose attractions in Cancun that are perfect for a weekend getaway, such as Xel-Ha Park, Cozumel Island, Tulum. The most famous attractions locally are BB Adelina, Isla Mujeles, Playa Delfines.

Average Temperature

• January to March: 28.84°C during the day, 13.84°C at night

• April to June: 32.3°C during the day, 15.88°C at night

• July to September: 34.08°C during the day, 21.58°C at night

• October to December: 30.58°C during the day, 17.08°C at night

Average seasonal Rainfall

• Spring: 54.43 cm

• Summer: 104.67 cm

• Autumn: 142.57 cm

• Winter: 119.93 cm

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