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Cancun Hotels Recommended for You

Check out our selection of great hotels in Cancun.

5 star

Temptation Cancun Resort - All Inclusive - Adults Only
4.1/5105 Reviews

Temptation Cancun Resort - All Inclusive - Adults Only

Zona Hotelera Cancun|6.35km from city center
Bait and switch masters. Given the fact that this is a very popular resort, management obviously feels entitled to provide the service they deem minimally sufficient in order to maximize profits. My wife and I unknowingly made reservations for a takeover four day weekend. The group doing the takeover had their own events either away from the resort or in specific areas of the resort with no access available to the other guests. I had no issue with that fact given that they paid extra for their events. The fact that the group had over 80% of the rooms reserved resulted in the events organized for the rest of the guests, having next to no attendance, the club was dead every night we were there. The takeover group was very friendly and we had no issues with them. We didn’t see them very much. I requested a transfer to another one of their resorts but Adrian Guevara, supervisor on duty for Premier member services, was unwilling to transfer us unless I paid current prices for those resorts. I made my reservation for temptation ten months ago and even then, the rooms were far from inexpensive. I was not willing to pay more to be transferred. Mr Guevara was rude and the furthest thing from service oriented. Though the entertainment staff tried to improve the atmosphere, the playmakers were for the most part, the only ones on the dance floor every night we were there. Overall, a very unpleasant experience.
Secrets the Vine Cancun - All Inclusive Adults Only
4.5/5127 Reviews

Secrets the Vine Cancun - All Inclusive Adults Only

Avenida Kukulkan Cancun
This review is in comparison to our previous stays, not our initial thoughts on the property. The Vine has always been our go-to resort and our last visit in November 2019 was amazing. Unfortunately we have found that the quality just isn't as good as it used to be: Food quality was the biggest disappointment and has definitely gone downhill. Bluewater was always our favourite but quickly became our least favourite this trip. Pizza at Nebbiolo is delicious. House red wine has changed and was horrible. A/C in the room was minimal - would not go below 71 - we requested a fan but unfortunately didn't get one (yes we know to close the patio doors to ensure it's on). The main areas/restaurants also used to be air conditioned but no longer seem to be, especially in Dragons. Chair game is fierce! I enjoy the sunrise and would be down around 6am and a lot of hot spots were already saved. We were there for 7 days in a Preferred Junior Suite and only received bar/snack refills one day. We mentioned to our floor butler and asked for the refill, still nothing! Normally we received three mini liquors, Pringles and M&M's daily... this trip only on the day of check in. It's unfortunate because we truly do love The Vine - the rooms, views, pools, entertainment and service are still outstanding, but in comparison to previous visits it's no longer a resort we care to return to. Side note: Ricardo at Nebbiolo is fantastic and was the star of our week!
Hyatt Ziva Cancun All Inclusive
4.5/566 Reviews

Hyatt Ziva Cancun All Inclusive

Zona Hotelera Cancun
The hotel has exclusive sea views, but the service and response are really speechless. There are several flaws: First of all, when we checked in, we asked whether we wanted red wine or tequila for the welcome drink. We chose red wine, but we didn't see it until we checked out. The soundproofing of the room is not good. You can always hear the sound of dragging furniture and footsteps upstairs. The same thing happened after changing rooms. I delayed check-out for an hour before leaving, which is considered as compensation. Thank you😵💫😵💫The temperature difference between the inside and outside of the house is too big. It's 38 degrees outside, and the air conditioner in the house is turned on for more than ten degrees, so it's easy to catch a cold. I asked the butler if I need to make a reservation at the restaurant, and he said that I can just go there without making a reservation, but I would like to remind you that there may be a queue during peak periods. . . Before leaving, the elevator broke down and the housekeeper didn't know it, so he took the luggage down from the fifth floor. It would be slightly better if WhatsApp could be added. If you have any questions, you can always give feedback to the housekeeper. That's all for efficiency and effectiveness. The hotel has quite a lot of activities, the food is pretty good, and the room service is always on call. You can iron two pieces of clothing for free, and you can use incense and massage bath in the room. Just ask the housekeeper to arrange it.

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Business travel

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Breakfast

Hotel NYX Cancun
4.3/575 Reviews

Hotel NYX Cancun

Avenida Kukulkan Cancun
There were no major issues during our stay. Excellent service! Tips: Bring plenty of $1s for tipping. I'd recommend tipping around $1 per drink and $5-$10 per meal, more for above-and-beyond service.) Take care of the staff and they will take care of you. Meals: Know the dress code before you dine. The sushi restaurant at Umami doesn't require reservations and the food was amazing. Ivonne, our server, provided superior service. Also, as a vegetarian, I was happy that most of the menus indicated which items were vegetarian, but it was a little frustrating at the buffets to not know which items had meat. For example, at breakfast, I didn't know that the refried beans were made with lard. (However, when we asked about it, the staff offered to accommodate my dietary restrictions the next time we dined. Unfortunately, it was too late as we were leaving early the next morning.) Drinks: The drinks were excellent, I recommend getting a michelada (beer with lime and clam juice). Pools: There are two pools, a pool with a bar (not a swim-up bar) and another with hot tubs. There were plenty of daily activities at the main pool. Rooms: Our room (standard) was great, two double beds. No issues with cleanliness or maid service. I loved that there was a magnifying mirror for putting on makeup in the bathroom. The lighting in the bathroom was also good for makeup/grooming. There was a hairdryer. Toiletries provided included shampoo, soap, body wash, and lotion. There was an iron and ironing board. The mini-fridge was stocked daily (not by the maids, a different person kept the fridge stocked) with a Sprite, a Coke, 2 large waters, and two beers. (If you need more water, just ask at the front desk.) There's also a coffee pot in the room. All-inclusive: Know ahead of time what's included in the all-inclusive package and/or don't assume; just ask! The all-inclusive does NOT include room service, premium drinks, spa services, certain menu items, or tips. Also, there are some restrictions regarding the Italian restaurant and Umami, but you can eat at Umami without reservations; you only need reservations to sit at the hibachi bar. I made sure to read a lot of reviews for Hotel NYX before this trip; the negative ones seem to be written by disgruntled guests who were rude to the staff or upset about an issue they didn't report during their stay (waiting till they left to complain). Hats off to the guest experience manager who artfully responds to every single review.

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Family friendly

Emporio Cancun - Optional All Inclusive
4/540 Reviews

Emporio Cancun - Optional All Inclusive

Avenida Kukulkan Cancun
We loved this hotel so much and had such a positive experience here! after arriving at a different hotel we'd pre-booked and finding it to be awful, we looked online for an alternative and got a really good deal here. We got a deluxe king suite for 2 people all inclusive for the week with about 60-70% off the normal price! So we were really impressed with the value. When we arrived, the check-in process was pretty slow. The hotel is massive and yet the reception is fairly small so every time we went passed, there was a big queue of people waiting. Although it was slow, the staff were all friendly, helpful and informative and told us all about the restaurants, pools and all inclusive offering before giving us our room key. We were so impressed with the room! It was super spacious, modern and comfortable. The bed was huge and there was still loads of space. I also loved the bath with the glass divider to the bedroom, and the bathroom was lovely and clean too with bottled water provided each day. We spent about 50% of our time in Cancun out and about, and the other 50% relaxing at the hotel. We were really happy with the time we spent in the hotel; it had about 5 pools, which were lovely and we especially liked the adults only one with the swim up bar. The staff round the pool were really attentive and always very quick to offer drinks and food. The food itself was really great. The hotel had 6 or 7 restaurants of varying spec; some fancier and some more casual daytime dining. We ate in almost all of them and enjoyed the vast variety on offer. Even the more casual offerings (like in the sports bar and round the pool) were really high quality and we really enjoyed all of our meals. The all inclusive offering was really substantial too, with basically everything included. The only thing we didn't have included was the meal we had at the sports bar, but we could've dined in one of the other restaurants if we'd wanted to avoid paying anything extra. The hotel was ideally located for exploring Cancun and doing excursions etc, and we were super happy we'd chosen to stay here. I'd recommend it to anyone and would definitely stay again.

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Hotels Near Famous Attractions in Cancun

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Explore Guest Reviews of Hotels in Cancun

Looking for hotels in Cancun? Get inspired by reviews from real travelers.
Hotel Xbalamque and Spa
3.3/5106 Reviews
Downtown Cancun
I personally like the overall environment and decoration style, and the interior decoration is also very impactful. You can see the outside garden directly from the room, which is very beautiful. In the morning, I can watch the sky slowly light up. Towels, soap and shampoo are provided on the daily necessities, but not others. Door-to-door service for in-room dining, good value for money. It's just that the shower head is a bit broken, and there is no hot water by the way, but I didn't contact the front desk either. I don't know if it is broken or does not provide hot water.
Dreams Vista Cancun Resort & Spa All Inclusive
4.1/5104 Reviews
Zona Hotelera
The quality of the business. Professionalism and staff sympathy. Optimale location to relax. Excellent environment. Excellent to relieve stress and recover forces. The only (uncontrollable) other way was the wind that made feel in the pool.
Riu Palace Las Americas - All Inclusive - Adults Only
4.4/5102 Reviews
Zona Hotelera
The food was not good, in fact on the 2nd day of the stay my wife and I got sick to our stomachs, and we did not consume wine or alcohol. The excellent staff service, the rooms had some maintenance details. On a scale of 1 to 10, I would give it an 8.
Nizuc Resort & Spa
4.5/5110 Reviews
Zona Hotelera
The hardware is good, but the service feels a bit cold and greasy (yes, these two feelings can be combined, the opposite of it is kind and natural), so the stay is not very comfortable. It is not very convenient to take a golf cart when going out for activities inside the hotel. For vacations, you have all the hardware you want, but the only thing missing is a relaxed and relaxing atmosphere, which is often the most needed for vacations. If you want to go out, you can only ask the front desk to help you take a taxi. All the people who come here are huge SUVs. They start at 20 to 30 dollars in a few minutes. The fare for a meal is more expensive than the meal.
Le Blanc Spa Resort Cancun Adults Only All-Inclusive
4.7/5106 Reviews
Avenida Kukulkan
Hotel facilities, health, service and views are very good. There are three restaurants that require reservations. Among them, the French restaurant has Michelin standards, and the service staff are warm and professional. Butler service and room service also allow guests to lie flat in the room.
The Royal Cancun - All Suites Resort
4.3/5105 Reviews
Zona Hotelera
Jose one of the Receptionist on front desk was so friendly and super professional lovely to meet him . Super courteous. Reynaldo and Jeremías Chi Herrera Bellboys /luggage services. He it’s a Person you can Trust and feel comfortable. Will help you on anything you need . Excellent service and support on this trip . Olivia Concierge was supper sweet and helpful.

Frequently Asked Questions

Local Travel Info

Highest PriceUS$3,456
Lowest PriceUS$27
Number of Reviews 15,291
Number of hotels3,526
Average Price(Weekday Night)US$236
Average Price(Weekend Night)US$244

Cancun Hotel Guide

If you want to stay at the best hotel in Cancun, Trip.com is here to help! Book hotels in Cancun via the Trip.com website or app, it's easy and hassle-free. You can stay 3-5 days at hotels in Cancun without running out of things to do. Cancun is a city with tons of tourist attractions. You'll never want to leave!

Cancún International Airport is the primary airport in Cancun.

Trip.com offers discounts of up to 20% on 344 boutique hotels in Cancun. When looking for hotels in Cancun, there are likely good options at a nightly budget of just 92 USD. There are 48 five-star hotels in Cancun at an average price of 212 USD per night. There are 49 four-star hotels in Cancun at an average price of 97 USD per night. There are 42 three-star hotels in Cancun at an average price of 58 USD per night. There are 5 two-star hotels in Cancun at an average price of 27 USD per night. As a popular tourist city, Cancun has many renowned chain hotels. Ramada is the top choice of many travelers in Cancun. In Cancun, chain hotels such as Ramada are one of the top choices among travelers. A popular hotel in Cancun, Hyatt Zilara Cancun - All Inclusive - Adults Only is also one of the highest rated. Hyatt Ziva Cancun is also one of the most frequently chosen hotels.

In the city center of Cancun, you'll have easy access to Catedral de la Santisima Trinidad, Slices, Xaret. You can choose attractions in Cancun that are perfect for a weekend getaway, such as Xel-Ha Park, Cozumel Island, Tulum. The most famous attractions locally are BB Adelina, Isla Mujeles, Playa Delfines.

Average Temperature

• January to March: 28.84°C during the day, 13.84°C at night

• April to June: 32.3°C during the day, 15.88°C at night

• July to September: 34.08°C during the day, 21.58°C at night

• October to December: 30.58°C during the day, 17.08°C at night

Average seasonal Rainfall

• Spring: 54.43 cm

• Summer: 104.67 cm

• Autumn: 142.57 cm

• Winter: 119.93 cm

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