During our Recent (Nov. 30 to Dec. 1, 2023) one-night stay at the Solara Hotel, the temperature in our room remained below 14 degrees Celsius; only at the end, the front desk manager told us that the heating system had broken down, something they did not warn us about when we arrived. In the room, although large and spacious, one of the doors connecting the main living room with the bedroom was out of service; the dishwasher was not working and, to top it all off, neither the pool nor the hot tub were functioning. But of course, we had to pay the full price for a stay that left much to be desired. When we reported all this situation to the reception gentleman, named Oscar, he told us that he was going to talk to the manager to give us a discount, and that he was going to contact us to notify us. We never received his call nor did we receive the offered discount. It was a terrible disappointment to have selected this hotel to enjoy a night as a couple. Definitely, I do not recommend i