Paradise Resort Club and Spa

Will never stay here again. Parking is limited, BBQ on the deck is insulting, one ice machine available for the entire facility, traffic noise from the highway was unbearable, and the air conditioning in our suite was useless. And those are just a few items which make this resort a bad experience. DO NOT STAY HERE!!!!

Staff was extremely friendly, but the rooms could use some work. Dishwasher was LOUD and disruptive, bedding for the pullout couch was super thin (like 2 sheets) and not warm at all. The counter stools were wobbly and unstable even for a 90lb kid. A handle fell off a coffee mug when we took it out of the dishwasher, very minimal additional supplies aside from plates/cutlery in the kitchen. Toilet made a loud squealing sound everytime we flushed. Pool towels were only slightly larger than a hand towel. Weird stain on the pull out couch sheets. Overall, good location and decent price point, but definitely lacking in quality.

The accommodation was great with the full kitchen and mountain view. The bed was not firm in 215. However, too many rules/chores (run dishwasher & put towels in tub) for my liking esp. when a resort fee is issued daily. Plus the parking space # was hard to see. Definitely, won't stay here again.

The room was well equipped ,and very clean The staff were well informed and very easy to talk to

Great family getaway. Rooms are comfortable and well equipped. Game room, pool and restaurant were fantastic. Rooms are older, and showing wear on Doors, cabinets and closets. Overall good stay

Amazing! We stayed 3 nights in a 2 bedroom/2 bath apartment. Everything was perfect and clean. The view of the mountains was amazing and we even had a bbq on the balcony with a main gas line. There's underground parking but nobody told us that we have to enter on the left side of the ramp which is where the code box is for the garage door and when you exit you stay on the left side. It's basically driving on the opposite side of what we're used to in Canada, there should be better signage than a faded arrow on the ramp. Other than that we had no complaints, there are shops on the main road and a hospital right next door to the complex. I would definitely stay again.

The room we had was stocked with everything you could think of. We had booked a room with a balcony and got a patio instead which was disappointing. Cars were parked right outside our room and there was a lot of hallway noise due to where we were located. Thankfully we were gone most of the day. Convenient location to restaurants, convenience stores, coffee shops, liquor stores, etc. It was a bit confusing that there were 3 names to the resort...Paradise Resort, Sunset Resorts & Grande Rockies Resort.

would recommend it room was good, service was good the front desk ladies jackie and angie were very nice and helpful. The location is good just 20 mins from banff