Regina Cristina

It’s in the best spot. Just wish it had a pool or access to a pool close by. Check in is a dream… so smooth and friendly. Breakfast could do with some bacon (instead of mini sausages that look like hotdogs) but otherwise great selection.

Four of us had lunch there yesterday. Waiter brought wrong order to two of us and, by the time the correct order (two rocket and tomato salads) arrived, our other family members had finished their lunch. No apology was offered by the staff for either the wrong order, or the delays. The restaurant was not overly-busy at the time and it didn’t appear short-staffed. For all four of us, it was an unpleasant and expensive experience!

We had a really lovely two day stay here in this hotel. The room was large and spacious and we had a lovely balcony with a partial sea view. The aircon was great, room spotlessly clean. The reception staff were really friendly and helpful. We had a pizza on the first day which was the best I’ve ever had in Italy, made by Antonia. Breakfast was ok, not the best we’ve had on our Amalfi / Sorrento holiday. Overall though this was our favourite hotel and destination. Hotel is in a great location for the centre of Capri.

We went for the terrace restaurant for a lunch. We ordered our drinks and sharing appetiser to start, this was a mixture of rice and mozzarella arancini, dough balls, fried penne balls and zucchini (all vegetarian in both Italian and English translations on the menu). After this came we began eating, after having almost a full large fried pasta ball I noticed ham in the pasta inside the ball, my boyfriend opened the rest (including the one on my plate) and all these had ham inside - disclaimer I have been a vegetarian for 7 years and I have never eaten pork. My boyfriend told the host and the waiter and we were told it was on the menu so we asked for a copy of this, to which he read that is was not on the English translation. Then they said it was only one the Italian (the meat) however I translated the Italian section and again there was no mention of pork in the dish. I was given no apology at all from the restaurant and made to feel it was my fault they did not disclaim on their menu the ‘vegetarian’ dish contained pork. I was offered a small caprese salad as substitute for an apology (and substitute for taking away the dish). I declined numerous times for this salad as I felt sick from eating pork and still had my main coming. After the waitress asked 3-4 times if they can bring the salad I accepted. The main dishes were disappointing, at the end of the meal an aperol spritz - we hadn’t ordered - was put on our table, left for around 10 minutes then taken straight to the table behind us (from ours) as they made a mistake with the order, which seemed incredibly unhygienic. At the end of the meal the bill was incredibly high for the level of service given and food received. I will be taking this complaint further with the evidence I have as this is the first time I have ever experienced this breach of contract in the food industry and lack of apology after the action was done.

My dinner was served by Shane who was absolutely outstanding. The food was magnificent and the service made it even better. Shane made the spaghetti in a wheel of parmesan which was incredible. I will include a picture below but this was the most amazing meal me and my girlfriend had while we were in capri. Thank you Regina Cristina and Shane for your amazing service

Lovely hotel, with great location. All the staff were really friendly and attentive, especially at breakfast :) check in and check out very quick and easy. Breakfast was delicious with a range of meats and cheese, loads of cakes, toast, eggs, sausage and bacon, cereals & fruits etc. Room was spacious and clean with a lovely garden view from balcony :) Only negative I would say is our room was situated on the second floor right opposite the stairs, where we would get woken up at 6:30AM every morning to the sound of people going up and down the stairs/ the sound of staff setting up breakfast in the restaurant. So if you are a light sleeper I would recommend asking for a room away from stairs! Overall though, I’d definitely recommend this hotel (just a room away from the stairs)

All in all decent. Maybe a little dated but comfortable, clean, in a great location and helpful and friendly staff. Ate in the restaurant one evening and food was excellent. Only negative is the room was very very short of working sockets - only had one and needed to unplug the TV to use that!!

Stayed here 3 nights 18-20 September 2022 A lovely hotel in a great location with friendly staff You’re in Italy where things may not be as at home, but just enjoy and go with the flow, you won’t be disappointed