Hôtel Mercure Carcassonne la Cité
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Carcassonne

Hôtel Mercure Carcassonne la Cité

Renovated in 2023
18 Rue Camille Saint-Saëns, Carcassonne, Occitanie, 11000, France
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A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.Show More
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hotel overview picture
4.2/5Very Good·Very Clean
Very beautiful location , excellent services, great staff
Amenities
Outdoor swimming poolPrivate ParkingFreeEV charging station24-hour front deskLuggage storageBarRestaurantConference roomMulti-function roomChildcare service
All Amenities
Surroundings
Airport: Salvaza Airport
(7.6 km)
Airport: Castres-Mazamet Airport
(59.4 km)
Train: CARCASSONNE RAILWAY STATION
(2.5 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Privilege Double Room with Double Sofa Bed
8

Privilege Double Room with Double Sofa Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Prvilege Room Two Single Beds And A Pullout Bed For 2 People
8

Prvilege Room Two Single Beds And A Pullout Bed For 2 People

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Shampoo
Wardrobe
Room Details
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Classic Twin Room
9

Classic Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Classic Double Room
9

Classic Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Shampoo
Wardrobe
Room Details
Check Availability

Guest Reviews

4.2/5
Very Good
73 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.2
  • Location4.2
  • Service4.2
Average for similar properties in Carcassonne
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 31, 2023
It was a pleasant stay, the hotel was nice , the bed clean , cozy and the corridors smells very good !!! ❤
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 13, 2023
Room was pretty small. We particularly booked Mercure for comfort however this didn't happen. The room was warm and the air condition did not work which gave us a terrible night sleep.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2022
We enjoyed our weekend in the hotel. Well situated just outside the old town with views of the towers from our room. We loved the pool area. We only ate breakfast in the hotel, but it was plentiful, fresh and set us up for the sightseeing to follow. We were disappointed the shower gel bottle was finished which suggested it had not been checked before we arrived, but this was quickly resolved. Staff were pleasant and patient as I tried out my rusty french!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2023
Very beautiful location , excellent services, great staff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 21, 2022
For those who want to spend their time exploring the walled city, this hotel is a 5-10 minute walk away. Parking is provided in two outdoor lots, but spaces are not monitored for those occupying more than one space and getting a space seems to be a matter of luck. Don’t count on the included parking being available or convenient. There is, however, sufficient room for large delivery trucks to arrive at 0200 to deal with laundry. That happens right outside hotel rooms so be prepared for an interrupted sleep. The rooms are spacious, clean and well equipped. The maintenance and housekeeping staff are friendly, helpful and responsive. The breakfast is a disappointment with few choices, uncomfortable seating, and staff that seems unhappy to be there. Do not eat dinner at the hotel. It is overpriced, with mediocre food and the same uncomfortable chairs and unhappy staff. Front desk staff is inconsistent, with some friendly and helpful and others bordering on rude and hostile. There are better choices, I think.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 13, 2024
The hotel is in a good location, has a parking lot 🅿️, and is very close to the castle, only a 5-minute walk away. The room facilities are relatively new, and the bed and bedding are very comfortable. The room is small and there is no place to put boxes. The breakfast is good, with a wide variety of bread, desserts, jams, fruits, meats, and juice drinks. The downside is that there are no vegetables. The hotel has a nice small environment, with gardens and swimming pools. Disadvantages: There is sewage flowing across the entrance of the hotel, and it smells like sour swill. It is disgusting to step in dirty water when walking back to the hotel.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 4, 2022
Great location Calm
Original TextTranslation provided by Google
🇵🇹🇨🇭shanghairenjia fuxiangyun
November 5, 2024
酒店離卡爾卡松城堡非常近、走過去5分鐘就到了。小城市,也有停車場,出入非常安全方便。性價比也比較高。
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b‍r‍y‍a‍n‍h‍u
February 20, 2024
酒店地理位置優越,就在中世紀古堡附近,走路過去5分鐘。酒店房間乾淨整潔舒適,酒店員工服務熱情,推薦的餐廳也不錯。
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Services & Amenities

Outdoor swimming pool
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:€18.14 (approx. US$19.14) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: €10.00 (approx. US$10.55) per pet per day

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1985
  • Renovated: 2023
  • Number of Rooms: 80
A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.

Frequently Asked Questions

What are the check-in and check-out times at Hôtel Mercure Carcassonne la Cité?

The check-in time at Hôtel Mercure Carcassonne la Cité is 16:00 and the check-out time is 12:00.

What amenities and services does Hôtel Mercure Carcassonne la Cité have?

Hôtel Mercure Carcassonne la Cité has the following popular amenities and services: Pool, Parking, EV charging station.

Does Hôtel Mercure Carcassonne la Cité have a swimming pool?

Yes, Hôtel Mercure Carcassonne la Cité has a pool.

Are pets allowed at Hôtel Mercure Carcassonne la Cité?

Yes, pets are typically allowed at Hôtel Mercure Carcassonne la Cité, but it's always best to call ahead to confirm.

How much does it cost to stay at Hôtel Mercure Carcassonne la Cité?

Prices at Hôtel Mercure Carcassonne la Cité are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Hôtel Mercure Carcassonne la Cité?

The closest airport is Salvaza Airport, and it is about 14 mins from hotel by car (7.6 km).

What is the cancellation policy for Hôtel Mercure Carcassonne la Cité?

The cancellation policy for Hôtel Mercure Carcassonne la Cité varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCastres-Mazamet Airport
Distance to Airport59.39KM
Nearest Train StationCARCASSONNE RAILWAY STATION
Distance to Train Station2.46KM
Average Price FromUSD133
Hotel Star Rating4