Kyriad Carcassonne - AÉROPORT

Kyriad Carcassonne - AÉROPORT Reviews

Kyriad Carcassonne - AÉROPORT

All. Gilles de Roberval, Carcassonne, 11000, FranceView Hotel Details
Kyriad Carcassonne - AÉROPORT
Kyriad Carcassonne - AÉROPORTKyriad Carcassonne - AÉROPORTKyriad Carcassonne - AÉROPORT
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Kyriad Carcassonne - AÉROPORT Guest Reviews

3.9/5
Good
57 Reviews
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(57)
Positive reviews(21)
Negative reviews(4)
Guest User
Standard Twin Room Non smoking
Checked in Jun 2024
Couples
10 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
Great budget hotel, and they even have pool, though we didn’t use it. Conveniently located just off the roadway and near shops, supermarkets and petrol station, but quiet nevertheless. The staff were very friendly and kind. We had air conditioning issues with our room on the second night and they immediately changed our room. Breakfast was good. It’s the second time we stayed here. We will come again when in the area.
Guest User
Standard Twin Room
Checked in May 2022
Couples
1 Reviews
4.0/5
Very Good
Posted on Jun 2, 2022
All good but a little awkward location though near the airport, 20 euro taxi from Carcassone centre and 10 to airport. Small pool but nice to have it and smoking area out back too. Standard double room was fine, clean, adequate. And we got a duvet! A light one, just right for the weather at the time. Service was fine,breakfast was super. Bit stressed though at indefinite time of arrival of taxi to airport in the morning. Booked by receptionist. But altogether good and great value! 👍
Anais Fernández piñero
Standard Queen Room Non smoking
Checked in Jul 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Aug 8, 2024
Very well located and impeccable condition
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Guest User
Standard Queen Room Non smoking
Checked in Mar 2024
Couples
14 Reviews
3.7/5
Posted on Apr 23, 2024
Hotel tres calme
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Guest User
Checked in Dec 2023
Other
4.0/5
Very Good
Posted on Jan 8, 2024
Nice hotel, nice staff, clean rooms, location is ok 5 minutes walk from the airport and about a 25 minute walk to centre of Carcassonne and the citadel cite, only negative is they have a small swimming pool which unfortunately was dirty and the drinks are high in price but overall it is a good hotel.
Guest User
Checked in Jun 2023
Other
5.0/5
Outstanding
Posted on Jul 27, 2023
We had an excellent stay at Kyriad. The room was as expected, basic but very clean. The breakfasts are buffet style, included are cereals, fruit, a variety of breads, ham, cheeses, bacon and egg. It filled us up for the day. Evening menu was limited but the food was very good. The pool was clean, and we had it to ourselves most evenings. As mentioned on previous reviews, its quite a walk into the Cite, and 20 euro's for a taxi, around 10 minutes if you have a car. However the location is handy for the autoroutes, if like us you want to explore the region. All the staff are very friendly and helpful. We would recommend Kyriad
Guest User
Checked in Jun 2022
Other
3.0/5
Posted on Jul 25, 2022
The bedrooms are very, very basic and the hotel itself is shabby. The reception/breakfast area/pool area are in a different modern building which is beautiful. The breakfast is good but expensive. The evening meal was dreadful. The hotel was very reasonably priced and is ony 15 minutes walk from the airport and 40 minutes walk from the town. There is a McDonalds across the road and a shopping centre & Lidl closeby. The hotel advertises a balcony with the room but there is no balcony., The hotel is like a motel where there is a walkway outside the rooms. This is not a private balcony and you certainly couldn't lie or sit out there
Response from Property: Cher client, Nous tenons à vous remercié de nous avoir fait partager votre commentaire suite à votre séjour. La réception et salle de restaurant a été entièrement refaite l'hiver dernier. Nous rénovons les extérieurs et nos chambres petit à petit. Et ce n'est pas des balcons qui sont annoncés sur notre site mais des coursives. Nous sommes navrés que notre établissement n'ai pas été à votre goût. Cordialement, Mélinda, réceptionniste
Guest User
Checked in Feb 2024
Couples
2.0/5
Posted on Mar 30, 2024
Negative points: Saggy bedding, if you have back pain move on. dust on the headboard, very dirty bathroom door. Night rodeo on the ring road below (but that Kyriad has nothing to do with it). Positive points: restaurant on site and good value for money, generous and varied breakfast
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Guest User
Checked in Aug 2023
Other
4.0/5
Very Good
Posted on Sep 5, 2023
The family home proving too small, we spent the three nights of the weekend of August 15 at the Kyriad. Clean room, excellent bedding (mattress and pillows) but air conditioning a little weak (hence the advantage of having a room on the north side). Full buffet breakfast offering alternatives for all diets. 300€ for three nights for two including breakfast in high season: very good value for money.
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Guest User
Checked in Jun 2023
Family
4.0/5
Very Good
Posted on Jul 22, 2023
One night stopover Pleasant staff Clean and functional room Complete and inexpensive breakfast Accessibility The hotel is located in a commercial area for our part it was quiet despite the proximity of the road we heard nothing
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Guest User
Checked in Jun 2023
Other
1.0/5
Posted on Jul 19, 2023
Room too small, catastrophic mattress, severe back pain in the morning when getting up. Top sheet with holes. No storage in the room. No information sheet in the room. We were not able to have breakfast in the morning, service ended at 10 a.m., we arrived at 10:15 a.m. The person at reception informed us of the different options for breakfast when we arrived, but did not give us the service times although she told us otherwise. There were three of us and none of us heard this information about schedules. This hotel is not worth the three stars it displays.
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Guest User
Checked in Apr 2023
Solo travelers
1.0/5
Posted on May 15, 2023
What to say! A visibly well-kept establishment, with rules from another time. No heating in the rooms. Difficult to take a shower at 14 degrees. Payment of services is requested in advance (?). A staff that is more rigid than the same managers. In short, a horrible experience. However, we will note clean rooms, comfortable bedding, and quality dishes in the restaurant. It’s a shame that this rigor makes us feel so comfortable. For this reason, an establishment to be avoided.
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Guest User
Checked in Dec 2022
Solo travelers
4.0/5
Very Good
Posted on Jan 31, 2023
Very clean room and bathroom..very comfortable bed..very helpful staff..thanks to Cathy who I sent running.....to find my room...sorry. quiet at night..a very good Hotel...
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Response from Property: Thank you for your warm opinion and I will pass it on to Katy who will be delighted with the anecdote! We hope to see you again soon with us Priscilla, director
Guest User
Checked in Dec 2022
Family
3.0/5
Posted on Jan 31, 2023
We stayed just one night with our daughters. They gave us two connecting rooms, meeting our requests. Let's say that it is reminiscent of American motels so the security and privacy leave a little to be desired but it is excellent as a transit hotel or in any case for visiting Carcassone for a day. The only negative note was a strong smell of sewage coming from the bathroom and then the decidedly small swimming pool. I believe that you can't ask for more from a three-star hotel.
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Response from Property: Dear Customer, Thank you for sharing your review with us following your stay. Know that our reception is open 24 hours a day and that we are here to satisfy you. You should have come to tell us about the problem and we would have done what was necessary to satisfy you. Cordially, Melinda, receptionist
Guest User
Checked in Dec 2022
Couples
4.0/5
Very Good
Posted on Jan 31, 2023
The + = Friendly welcome, Spacious room, large, ultra-comfortable bed. Access is easy, parking tight but sufficient. The - = ultra noisy air conditioning, off-center swimming pool, very expensive breakfast! A nice overall impression. Do not hesitate !
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Response from Property: Dear Marie, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay in our establishment. Our breakfast is an all-you-can-eat buffet with varied products, both hot (scrambled eggs, bacon...) and cold (yogurt, fruit salad...) and sweet (pastries, muffins, bread...) and salty (ham, cheese, etc.). Kind regards, Mélinda, receptionist