The individual service, the cozy company with free drinks and the breakfast are among the outstanding strengths of the house. But all this has to be paid for dearly. Even if the rooms are nice to look at, there are deficits. The bed, advertised by Michelle as a cloud, is completely worn out. Even a soft topper cannot hide this. When it's cold outside, the heater isn't enough to bring the room up to 70 degrees F. It would also be nice to be offered help with luggage transport