Guest User
February 11, 2024
I’ve been going to this pub for years now and I’ve always loved it and thoroughly enjoyed myself everytime I visited, that was until the old manager left and everything went downhill after the new manager started. I visited the other night about 7pm, went to the bar, got a drink, sat at my table, had a couple sips of my drink and then proceeded to go to the toilet, while I was in the toilet doing my business a stranger started banging on my door (which obviously gave me a fright) asking if I was being sick, I can understand why she would have thought that as I have a chest infection at the minute and my cough sounds horrendous it sounded like I was being sick but I wasn’t, but why on earth is a stranger banging on my toilet door in the first place? A bit of privacy and peace would have been ideal and I wouldn’t have been sick as I only had a couple of sips of my drink, I was completely sober at this point. Everything was fine until about 9pm when the manageress decided to tell the male bar staff that was working behind the bar to refuse me drink as she said I had been sick? (Obviously referring to earlier in the toilet) male bar staff and manageress wouldn’t even let me explain myself, explaining to them that I hadn’t been sick and the male bar staff was having none of it, wouldn’t listen to a word I said, so rude and abrupt - both of them! didn’t believe me, refused me service even though they had literally been serving me all night with no issues? Absolutely ridiculous. So I basically got refused for absolutely nothing! I bought two drinks just before getting refused, if I was that bad why would the male bar staff sit and watch me drink them and allow me to drink them if I was “that bad” 😂 not a way to treat a customer, especially one that’s a regular from the area that has supported the pub for so long! Avoid all costs.