El Marques Hotel Boutique by GEH Suites

The property has very nice infrastructure with spacious areas and rooms. Maintenance seems to be slipping a bit and employees are not very organized

Everything was good except for the breakfast. It took 1 hour to get some eggs and toast. The staff didn’t seem to care we had to get to a tour Other than that stay was Nice. Just they play music every night til 10 pm.and the tv has no Chanels

Exceptional service and perfect location! We had a wonderful stay at El Marques Hotel. The property is clean, comfortable, and perfectly located for exploring Cartagena's Walled City. What truly set this experience apart was the exceptional service; Alejandra and Sharon were so friendly, welcoming, and helpful from the moment we arrived. They truly went above and beyond to ensure we were comfortable throughout our stay

We truly loved our stay here. The staff were welcoming, friendly, and always happy to help. Our room was very clean, and the bed was extremely comfortable. Breakfast in the morning was delicious and a great start to the day. The pool area was peaceful and relaxing, and dinner in the evenings had such a great vibe — especially with the live band. Highly recommend!

The staff were so nice, and it was such a nice respite after the liveliness of being in the Walled City. It’s a beautiful, classically renovated mansion. The AC was cool and they have a backup generator for the blackouts.

The rooms were clean and kept up really well. They were also cleaned everyday per request. The hotel is really pretty and rustic. The pool is kept up very nicely and clean. The wine room is nice to have options to buy.

Lovely hotel, very conveniently located and with a friendly staff. Sadly, there is no restaurant on site that serves food other than a basic breakfast option, which was barely OK. Our room door did not close properly, and while we reported it, it was never fixed. Additionally, the housekeeping staff forgot to restock the room water bottles and refill shower supplies and toiletries, so we had to be requesting this with the front desk. Overall, our stay was quite nice, but these little mishaps prevented it from being truly unforgettable. Lastly, if you need an accessible guest room, consider somewhere else, because all rooms at El Marques require you to climb steps and carry your baggage through the staircase (no elevator on site).

The room was not adequated. My husband and and I are mature adults and the room had 3 levels, with many (I think 32) spiral stairs. The bed is in the highest level and the bathroom in the second (with an aditional stairs). We asked for a changed but at night the hotel is attended by a young man without any authority and the managers are absent.

Beautiful colonial hotel. The staff was amazing, caring always for our safety. They went out of there way to make our stay enjoyable. Rooms clean, food breakfast etc delicious. I would stay there next time.