Guest User
January 31, 2023
We booked 4 nights at this place a few months ago, we were ok to even pay in advance, that was our choice, we received a room different from what we booked. We booked, on Booking, based on the description of the room and the photos ( the room should have an ocean view with a balcony/terrace, it only had a window with an ocean view). They offered us an alternative, a room for only two nights with a balcony,but no AC, obviously we refused, the second time we discussed with them after two nights, they didn't offer us an alternative anymore. We asked them to make a reservation for a taxi at 5:45 AM, after a few minutes of waiting we found out at the reception that there was no reservation, but thankfully we were able to find one quite fast -but it was very stressful to find out that you might have to change plans because you cannot get to the wanted place on time. We asked them again to make a reservation for dinner at the restaurant near the hotel, the reservation was made and the guys at the restaurant put us at the entry at a table of four, "very nice atmosfere for a dinne r". From my point of view they have a duble standard based on the nationality of the clients or they are simply unprepared. They say 5 stars, with indulgence 3.