Best Western Plus la Rade

Stayed here for 2 night after the France v Ireland rugby match. 45 minutes from M****ille. Great location close to both the village and the beach. Completive rates with excellent breakfast. Room comfortable but a bit small eventhough we opted for the "Comfort" size. Bathroom vg and shower strong. Small balcony to set out on with a coffee machine in room. Free sparkling water obtainable at the bar.

Hotel well located near the port and the life! Closed to the beaches! Good breakfast with beautiful view on the pool and the cliffs !

Room not ready at arrival. Really small. Poor information at desk. Just kind of a do so place.

a bad choice: 1) very small rooms, for two people it's crazy to move around. The bed was ok, but the bathroom kept flooding from the shower, because of a bad design. 2) they told me there is parking -- no, there isn't. It's on the street, kinda first come first served. 3) The staff was barely friendly, barely cared. It was an overall bad experience

We picked this hotel for its proximity to the train station since we had an early train, but it we were surprised at what a eclectic, modern and comfortable hotel it was. The rooms are laid out different but fun with plenty of room for things. The pool was nice - especially since it had plenty of shade options. The restaurant was delicious and a lifesaver since nothing outside the town walls was open on the Monday night we were there. (A festival in town kept us away because we were done with crowds, traffic and heat!). Service was great.

Friendly hotel with heated pool featuring six different jet and bubble activities. The kids loved playing in the pool. The breakfast was good, with a variety of foods in the buffet, including pastries, scrambled eggs and smoked salmon. Kids eat breakfast free. We had a family room with two small balconies and a door, providing a little privacy for the adults. The balconies allowed us to dry the swimming things. The coffee machine made good coffee and water hot enough for tea. Bathroom fairly small but quite well designed. Bestouan beach was only 5 mins walk, and Cassis centre about 10 mins walk.

This was the worst hotel experience I have ever had - including the time that our hotel was actually a single room occupancy building that was under construction. I had booked two rooms for three nights for our family of four. We arrived to find that the air conditioning in this hotel was not "turned on" and that it would not be until the last night of our 3-night stay. Both of our rooms were on the ground floor steps from a main street with no window, only a door to a balcony that was easily accessible to anyone walking by and would pose a security risk to leave open. As a result, the rooms, which are very small, were stifling. There was no way we could stay without air conditioning and had to make a quick decision whether to find another place to stay since availability was so limited. We let the hotel know that we wouldn’t be staying and since the hotel had advertised that it was air conditioned, I asked for a refund for the remaining 2 nights, which was refused. In addition, every single staff person was either rude or indifferent - not a single person apologized for our discomfort. When I asked the woman at the front desk if I could speak directly to the manager about the refund, she literally laughed at me. I truly have never encountered worse service at a hotel. I was finally able to email the manager whose response was incredibly hostile. This is the only time in decades of travel that I've had to leave a hotel early and by far the most unpleasant staff. I rarely give negative reviews as most hotels and restaurants are run by people who often struggle and customer service can be hard. However, the staff at this hotel went out of their way to make our limited time there even more unpleasant. The hotel gets its two stars because of its central Cassis location.