Apartamentos Centric

My daughter and I chose the property because it's just a 5 minute walk from the Vilas Tennis Academy where she is playing a tournament. The employees are super friendly and helpful, the apartment is cleaned every 2 days, there is a small refrigerator, microwave, stove and coffee maker so we can make quick meals here. Plus, the location is perfect. It's also a short, 5 minute walk to several restaurants and the beach. I could not be happier with our choice!

Super hard to get a hold of the hotel. Spent hours trying to get code and room number after having checked in online beforehand. We had to use locals at the airports telephone to try to get through. Would not recommend. Poor customer service.

We were never able to check in. The confirmation email said we would get in email with the access code within 48 hours of check in. By the morning of our check-in date, I messaged the hotel thru Expedia’s ‘contact this hotel’ button. Sent multiple messages letting them know we had not received an access code. At 9pm, my family had to book another hotel since we didn’t receive a response (apparently it’s not an actual hotel and there is no front desk / reception area). Once I sent a last message of saying we were going to be requesting a refund and booking somewhere else, they responded 10-15 mins later saying they sent the access code they What’s App. NO WHERE on the listing does it say that the access code would be sent via what’s App. In fact, i have the email that said it would be sent thru EMAIL. By then we had already booked another, much better and communicative, hotel.

Great location outside of Barcelona.

DO NOT BOOK HERE. Please save yourself the hassle, we found at LEAST 8 bedbugs within the spand of 24hrs. I know you may want to save a few bucks but please take it from our experience, this is NOT worth it. We contacted the agency and they respond with no sense of urgency or solution. It is as if they know about this infestation. We are STILL trying to connect with someone about our reimbursement, they are not answering anymore, this is completely unacceptable.

The apartament has old furniture ,which can no longer be used. The bathroom door barely opens, the shower cubi

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