Ibis Cardiff Centre Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Castle

Ibis Cardiff Centre Hotel

Churchill Way, Castle, Cardiff, CF10 2HA, United Kingdom
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At Ibis Cardiff Centre Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Ibis Cardiff Centre Hotel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.Show More
We Price Match
hotel overview picture
3.7/5Cleanliness: 3.7
All 22 Reviews
Amenities
Parking24-hour front deskBarRestaurantTaxi booking serviceWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Cardiff Airport
(24.6 km)
Train: Cardiff Queen Street
(310m)
Train: Cardiff Central Train Station
(860m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Double Room with Double Bed
7

Double Room with Double Bed

1 Double bed
Has window
Non-smoking
Air conditioning
TV
Iron and ironing board
Telephone
Room Details
Check Availability
Twin Room
7

Twin Room

Has window
Non-smoking
Air conditioning
TV
Iron and ironing board
Telephone
Room Details
Check Availability
Accessible Double Room
4

Accessible Double Room

1 Double bed
Has window
Non-smoking
Air conditioning
Room Details
Check Availability

Guest Reviews

3.7/5
22 reviews
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.7
  • Service3.7
Average for similar properties in Castle
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 14, 2022
Overall good. The bed is a bit small.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Just been rung and informed my booking is being cancelled as the venue is closing for a year. But on a plus side They have arranged it to be moved over to the Ibis budget a slightly further walk to the venue we are attending for 2 nights, Just awaiting email (1 hr so far) with confirmation the alternative is booked in
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Ok so booked here for end of month to have reservation cancelled yes with no explanation. So using my brain I contacted the hotel to ask what had happened to be told the hotel is closing for a year due to a government contract! ?? Interesting…. So understand and now booked another hotel happy days! These things happen I’m sure.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Hotel cancelled my stay with absolutely no contact. I had to chase them for an explanation - terrible customer service. Not even made the effort to offer alternative accommodation in yhe city as they do own multiple hotels. I'm not severely out of pocket as I'd booked very early to obtain a cheaper rate. Won't be using this company again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Thank you IBIS Hotels, October 2021 as soon as I'd made reservations to the Speedway GP in Cardiff I made a reservation to the IBIS Cardiff Central for two nights. Now less than 24 hours ago I got an email advising me the booking had been cancelled! last evening I spent charging around (electronically) trying to secure an alternative, well I succeeded at a cost of a further £82! My limited knowledge suggests that was not legal to break a contract (certainly not ethical). I will be on the phone to Cardiff Trading Standards on Monday!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Made a booking in December 2021 for June 2022. The booking has been cancelled today, rang the hotel to be told its been booked out for the year. Asked to speak to a manager, the manager contacted me back to say the hotel isn't open and is closed for a year. This was decided Thuraday just gone. Shocking attitude. Will be escalating this further up. Really not good enough. First and last time I ever book with Ibis.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Hotel cancelled my booking without informing me. I called and they told me it was cancelled by the government. The only notice I had was a refund from bookings.com. The hotel didn't even have the decency to contact me to let me know so I could make different plans. My stay was planned in a fortnight so not great.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Made a booking months ago for a weekend stay in September and today my room was just cancelled by the hotel via *********** with no explanation. Rang the hotel and was told that they have cancelled all customer bookings because they have been contracted out to the Government for the rest of the year? Thanks Ibis for ruining my planned weekend away and thanks Boris!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Stayed here due to the location. We were seeing a concert in the Motorpoint arena and this was the closest hotel. You get what you pay for however I’ve paid less for a travel lodge and had a much better feel/comfortable night. The pillows were horrendous, woke up with awful neck and back pain. Location was brilliant, just across the road from the arena and from St David’s shopping centre. I believe the train station is a short walk also. We had a room on the second floor looking out to the street and when the window is closed you can’t hear anything. Room was basic, flooring was disgusting. No underlay at all so felt like you were walking on concrete. Shower functional. Liked the TV, it swivelled so you could move it in the direction you were sat/led. Tea and coffee facilities standard. Tea wasn’t nice. What I did really like was the aircon/fan device they had. I hate being too hot or cold in a room so it was great to be able to control that.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
£4.95 (approx. US$6.33) per person
Adult
Buffet:£8.95 (approx. US$11.43) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Fee: £9.92 (approx. US$12.67) per pet per night

Service Animals
Service animals are allowed

Paying at the Hotel

Property Description

  • Number of Rooms: 102
At Ibis Cardiff Centre Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Ibis Cardiff Centre Hotel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

Frequently Asked Questions

What are the check-in and check-out times at Ibis Cardiff Centre Hotel?

The check-in time at Ibis Cardiff Centre Hotel is 14:00 and the check-out time is 12:00.

What amenities and services does Ibis Cardiff Centre Hotel have?

Ibis Cardiff Centre Hotel has the following popular amenities and services: Parking, Restaurant, Bar.

Are pets allowed at Ibis Cardiff Centre Hotel?

Yes, pets are typically allowed at Ibis Cardiff Centre Hotel, but it's always best to call ahead to confirm.

How much does it cost to stay at Ibis Cardiff Centre Hotel?

Prices at Ibis Cardiff Centre Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Ibis Cardiff Centre Hotel?

The closest airport is Cardiff Airport, and it is about 29 mins from hotel by car (24.6 km).

What is the cancellation policy for Ibis Cardiff Centre Hotel?

The cancellation policy for Ibis Cardiff Centre Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCardiff Airport
Distance to Airport24.6KM
Nearest Train StationCardiff Queen Street
Distance to Train Station0.31KM
Hotel Star Rating3