Hotels near The Open University in Wales in Castle

We arrived a bit early and were able to leave our luggage in the storage room and we received a ticket for this which was good. Our room was really comfortable and there was ample space to hang up my dresses. The bathroom was a good size and there was a bath. We were on the railway station side but with the window closed, you could barely hear them. The bed was comfortable. The staff were really kind and helpful. You could hear people coming back into their rooms and unlocking their doors which could be a bit disconcerting but overall I really liked the hotel. Easy to walk to the main stations and along the river.

The hotel is very good ,staff are helpful ,it’s clean and efficient. HOWEVER a number of our group have received penalty notices from the council for use of the bus lane to enter the car park . We rang reception to guide us in with the immortal words “don’t worry about the bus lane “! We missed the car park altogether on our first trip round due to none signage outside the hotel ,and went round again as our sat nav pointed us that way as well . So that’s £140 on top of the car park charge . You need to update your travel instructions into the property and get a car park sign now !

probably the best hotel i’ve stayed in for just going to party! we had a lush time and hotel staff were amazing from start to finish, we felt so welcomed and had an amazing stay at this hotel the rooms are gorgeous and spacious, TV worked perfectly, we had coffee tea and hot chocolate and an ice machine right outside our room- talk about fancy. there was an amazing mirror light in the bathroom which gave out the best lighting! we was on the 11th floor and it was perfect, so quiet and such amazing views i cannot wait to stay here again 🤗

I stayed here Friday night as I was attending a wedding. There was limited accommodation available in Cardiff city centre due to a few events being on and all the hotels I usually stay at were either fully booked or had tripled in price so I stayed here. I arrived at just gone 4 to drop my case off and freshen up as it was 35°! I was greeted by a lovely lady and directed to my room on the second floor. Yes the hotel isn't suitable for those with mobility issues, but this is clearly stated on sites as there is no lift. My room, linen and towels were spotlessly clean. Plenty of tea and coffee supplied and 2 bottles of water which was welcome because of the heat. There was also a fan in the room which you don't get in many hotels and again very welcome. I went to the reception returning at 1am and greeted by the night Watchman, another lovely member of staff who asked if I'd enjoyed the wedding and let me in a few time after while I popped out for cigarettes and chatted. I usually book a double room but none were available but the beds were 3/4 so plenty of room. The bed and pillows were very comfortable and I had a good night's sleep until 7am. I was woken by the property next door making an awful lot of noise for half an hour. Not the hotels fault and I believe they supply ear plugs if you ask, as I was at the back I didn't ask. After a lovely shower I packed up and went to check out. Check out, like check in was speedy with the same lovely lady who asked how the wedding had been. Left my bags there while I went shopping and picked them up a couple of hours later. I had a phone call after that as I'd left my spare phone in the room. Unfortunately I was on the way home but she arranged for my cousin to pick it up. I will definitely stay again. Cheaper than my usual hotels and just as close to the shops and pubs.

Disastrous first booking with trip.com! Travelled with my Daughter and her friend, arrived only to be told there was only a king size bed, room too small for the 3 of us. On booking, the search engine was defaulted to 2 adults, so this was amended accordingly. Thankfully there was a spare room.to accommodate at an additional cost of £30, oh and parking was £10! Not the budget stay I originally thought it to be. Please be careful. Accommodation top class, clean, fresh, beautiful with attention to detail.

Lovely apartment with everything you need for a comfortable stay in Cardiff. Friendly staff and only 5 minutes from the city centre.

Reception: The ladies at reception are very nice and welcoming, especially Sabina. Room / facilities: Room number 311 is on the 3rd floor and is clean with a water view. Oddly, they don’t make up a room daily, unless requested. This service has no additional cost. The 2 single beds are jointed to make a king bed, there is a small clothes hanging area, little bathroom, chair and desk, with tea and coffee facilities. There is no fridge in the room, but reception will keep a small amount of items in the hotel fridge. Self control air conditioning with a window that opens about 5 cm. Parking: Is shared between the Holiday Inn Express and Staybridge hotels, and can fit about 35 cars. Parking is £10 per night, and registration must be provided. Wifi: Complementary and good speed. No validation or password required. Breakfast: This was part of our room package. The traditional English buffet breakfast is from 7.00am to 11.00am and consists of cereals, yogurt, breads (to toast) jams and spreads, fresh fruits, pastries, eggs, bacon, baked beans, sausages, juices, tea and coffee. It was noticed that even at 9:00 am refills of milk, and food was slow to come. Conclusion: Great location, nice staff, comfortable bed. Letdowns: No fridge in the room, possibility of not getting car parking upon your return to the hotel. Location / Nearby: Cardiff Waterfront is a 10 minute walk, Cardiff City is a 15 min walk. Both walks are on flat ground and easy to do. Beware: No matter where you drive to, payment for parking is required. Most parking meters accept coin and card “tap” facilities. Generally after 6.00pm or 8.00pm parking is free, in designated locations. Getting to hotel: Best use GPS

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Excellent hotel in all aspects. Great location, very clean and comfortable bed. Lovely staff

After having a number of afternoon tea’s in this hotel I’m saddened to say that todays experience was not like it has been in the past. The food was still good but the experience and service was a huge let down compared to before. The Hendricks afternoon tea’s have stopped which is sad as many of us would of had these. I ordered a second cup of coffee and ended up waiting 25 minutes for this. Some of my friends mentioned their coffee’s were cold. One asked for a second pot of tea, she was asked if she wanted a fresh pot or the one she’d been drinking topped up, she requested a fresh pot but received the same pot of tea back having just been topped up with hot water. The tea was weak and stewed. The Welsh cakes were dry and stale plastered in sugar! The atmosphere was lovely however it’s sad that we have all agreed we will not go back again (party of 13)! Plus there was a 10% service charge on top of the price for our afternoon tea. We gave a little more but thinking back on this I wish I had said no. Sorry to have to write this review.