Guest User
November 19, 2022
This was my first trip to Cuba. I didn't even know that the island of Cayo Largo existed until I discovered this resort through a "last Minute" website. I wanted to escape work, computers, cell phones and the city for a while and just sit on a beach. This is exactly what Starfish offered. The entire island has been closed down for almost 3 years following a Hurricane and then of course Covid-19. It is obvious that the owners have invested a lot of money on the property. Most of the resort is still closed as they continue to repair, repaint, renovate and refresh the property. I had a very nice room, (a little small, but I didn't got there to stay in my room). There was a problem with hot water for the first few days as they were still struggling with their reopening plan, but it was fixed and there was always lots of hot water after that. I had been warned that Cuba is not know for their food, but I was pleasantly surprised at the selection at the buffets and the food was tasty. I had no complaints. The beaches on the island are beautiful, however, there are some areas where the beach has been washed away, (but not the Starfish Beach). All of the staff were friendly and helpful, (even the construction workers. All in all, it was an excellent trip and I was very happy. HOWEVER, there were a few things that could be better. 1) The wi-fi service is terrible! I had to go to the front desk every day to get my log-in credentials reset. You had to re-sign into the network several times each day, sometimes, every hour. Very frustrating. 2) The main dining room acoustics are terrible. It was very noisy at meal times and was difficult to have a quiet conversation due to the noise. They need to install acoustic baffles or fabric to absorb the noise. 3) It would be nice if they put signs up over the food selections so that you knew what you were eating.