Archbishop Reyes Ave, Cebu, Central Visayas, 6000, PhilippinesView Hotel Details
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Hotel Elizabeth Cebu Guest Reviews
4.3/5
Very Good
423 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.0
Service4.4
Cleanliness4.2
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All reviews(423)
Positive reviews(400)
Reviews with photos/video(133)
Near shopping area(68)
Convenient for shopping(54)
Delicious breakfast(50)
Strange smell in room(23)
Large rooms(20)
Delicious buffet(13)
Stayed multiple times(8)
Tasty restaurant(6)
Negative reviews(23)
Angel
Deluxe King Room
Checked in Jun 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jun 30, 2024
Welike it there. So accessible and the foods are great! 😊 we've been staying there for many times already and we love it!
Response from Property: Thank you so much for your glowing review! We're thrilled that you find our hotel so accessible and enjoy our great food. It means a lot to us that you've chosen to stay with us many times and that you love your experiences here. We can't wait to welcome you back for another fantastic stay!
Billy Ray
Executive Suite
Checked in Jun 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
I love everything about Hotel Elizabeth Cebu, almost same with my expections during our stay at HE - Baguio, my mama and niece are so happy during pur stay, will definitely book again as we stay again in cebu. Thank you Hotel Elizabeth - Cebu
Response from Property: Thank you for your kind words! We're thrilled to hear that you loved everything about your stay at Hotel Elizabeth Cebu, and that your mama and niece were happy too. We're glad we could meet your expectations and provide you with a memorable experience. We look forward to welcoming you back on your next visit to Cebu! Thank you for choosing Hotel Elizabeth.
Leizel
Executive Suite
Checked in Jun 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Jul 8, 2024
A beautiful hotel services were good with friendly staff.walking distance to the mall and restaurants…
Response from Property: Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful hotel and found our services satisfactory. Being within walking distance to the mall and restaurants is indeed convenient for our guests. We look forward to welcoming you back for another pleasant stay soon!
LennyR
Deluxe King Room
Checked in Jun 2024
Couples
2 Reviews
4.0/5
Very Good
Posted on Jun 9, 2024
Convenient, clean and near to ayala shopping centre. Opp will be a small coffee shop corner that opens 24hrs.
Breakfast is good and different menu everyday.
Response from Property: Thank you for your feedback! We're glad to hear that you found our location convenient, clean, and close to Ayala Shopping Centre. It's great to know that you enjoyed the 24-hour coffee shop nearby and our varied breakfast menu. We look forward to welcoming you back soon for another comfortable stay!
Sherill r. Flores
Executive Suite
Checked in Jul 2024
Family
2 Reviews
3.0/5
Posted on Jul 16, 2024
Good food,,nice location..sa service lang ng house keeping dissatisfied..
Response from Property: Thank you for your feedback. We’re pleased you enjoyed the food and location. We’ll take note of your concerns regarding the housekeeping service and work to improve it. Your satisfaction is important to us, and we hope to provide a better experience on your next visit.
Meshell
Deluxe Triple Room
Checked in Aug 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Aug 4, 2024
Almost perfect stay but could be best if a pool is available
Response from Property: Thank you for your feedback! We’re glad you had an almost perfect stay and appreciate your suggestion about adding a pool. We hope to welcome you back soon.
Triumph Learning
Deluxe King Room
Checked in May 2024
Family
53 Reviews
5.0/5
Outstanding
Posted on May 8, 2024
Hotel Elizabeth never disappoints us. It has a different atmosphere about it than the other hotels in Cebu. We've stayed 10 days in 2 of its locations and love the hotel so much, we didn't even go out and sitesee. Staff in Cebu & Baguio City know us & treat us like distinguished guests. Mall 3 minutes away. & for 15p you can catch jeepney 04L to SM city
Response from Property: It's wonderful to hear that Hotel Elizabeth consistently exceeds your expectations! We're delighted that you find our atmosphere unique and captivating. Our dedicated staff in Cebu and Baguio City are committed to providing exceptional service, and we're thrilled to hear that they treat you like distinguished guests. Thank you for your loyalty and for choosing to stay with us for 10 days across two locations. We're also pleased that our convenient location near the mall and accessible transportation options enhance your stay. We look forward to welcoming you back on your next visit!
Amanda17
Deluxe Triple Room
Checked in May 2024
Solo travelers
11 Reviews
5.0/5
Outstanding
Posted on Jun 20, 2024
it was a great experience, i will come back again. i enjoyed the foods and the place itself.
Response from Property: Thank you so much for your kind words and for choosing us for your dining experience! We're delighted to hear that you had a great time and enjoyed both the food and our ambiance. We look forward to welcoming you back again for more memorable moments with us in the future!
Tita B
Executive Suite
Checked in Apr 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
I always love staying here because of the good location, so near ayala mall and major banks in PH. The rooms are spacious at a reasonable price. Buffet is great. I’d definitely book again.
Response from Property: We're thrilled to hear that you always enjoy staying with us! Our convenient location near Ayala Mall and major banks, spacious rooms at a reasonable price, and great buffet are all designed to provide our guests with a memorable experience. Thank you for your loyalty, and we can't wait to welcome you back again soon for another fantastic stay!
Gladys Cabuhat
Executive Suite
Checked in Jun 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 23, 2024
Very nice accomodation. Staffs are friendly as well.
6/7
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our accommodation to your liking. Our team works hard to ensure that every guest has a memorable experience, so your feedback means a lot to us. We look forward to welcoming you back on your next visit!
Lyzgyl
Deluxe Double Room
Checked in Mar 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Mar 19, 2024
We had a great time last weekend! Staffs are kind and accommodating. Hotel is just a walking distance from Ayala and there's a convenient store nearby. ^^
Response from Property: We're thrilled to hear you had a great time! It's wonderful that you found our staff kind and accommodating. Our hotel's proximity to Ayala and the nearby convenience store adds to the convenience of your stay. We look forward to welcoming you back for another enjoyable visit!
yon
Deluxe King Room
Checked in Mar 2024
Couples
2 Reviews
2.7/5
Posted on Mar 16, 2024
Nice and friendly staff. A big shopping mall is close from the hotel but it takes more than 30 mins from airport. Breakfast is good. They serve different menus every morning. The toilet was clean but the shower area wasn't clean. The floor is always slimy and it never has a clean smell. The corridor and room were always extremely smelly. Air-conditioning has a dusty smell too. I probably won't stay at this hotel again.
Response from Property: Thank you for sharing your feedback with us. We're glad to hear you found our staff nice and friendly, and that you enjoyed the proximity of the shopping mall and the variety of breakfast options. However, we apologize for the issues you encountered with cleanliness, particularly in the shower area and the odor in the corridor and room. We take your comments seriously and will address these matters promptly to ensure a better experience for our guests in the future. We appreciate your patronage and hope you'll consider giving us another chance to exceed your expectations in the future.
Lazybhoi
Executive Suite
Checked in Aug 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Aug 28, 2024
It is short but lovely stay. Thank you for accommodating our request of a grab and go breakfast due to early departure (0400H).
Response from Property: Thank you for your kind words! We’re glad we could accommodate your request for a grab-and-go breakfast. It’s wonderful to hear you had a lovely stay, even if it was brief. We hope to welcome you back for a longer visit in the future.
Antares AM
Deluxe King Room
Checked in Feb 2024
Couples
45 Reviews
4.7/5
Amazing
Posted on Feb 25, 2024
The hotel is very closed to Ayala malls. It is very accessible to almost everything. The staffs are very friendly and helpful.
Response from Property: It's wonderful to hear that you found our hotel's location near Ayala malls convenient and accessible! We strive to provide a welcoming environment with friendly and helpful staff. We look forward to welcoming you back!
Maria
Executive Suite
Checked in Aug 2024
Family
3 Reviews
4.2/5
Very Good
Posted on Aug 20, 2024
Good location and near to a lot of restaurants and shops. Taxis are readily available. Staff were polite and looks better in person than in pictures.
Response from Property: Thank you for your positive review! We’re glad you enjoyed the location and found it convenient with nearby restaurants, shops, and readily available taxis. It’s great to hear that our staff made a positive impression and that the experience exceeded your expectations. We hope to welcome you back soon.