Novotel Jakarta Cikini

Novotel Jakarta Cikini Reviews

Novotel Jakarta Cikini

Jl. Cikini Raya No.107 109, Cikini, Kec. Menteng, Kota, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10330, IndonesiaView Hotel Details
Novotel Jakarta Cikini
Novotel Jakarta CikiniNovotel Jakarta CikiniNovotel Jakarta Cikini
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Novotel Jakarta Cikini Guest Reviews

4.3/5
Very Good
171 Reviews
Verified reviews
Location4.2
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(171)
Positive reviews(169)
Reviews with photos/video(42)
Awesome stay(35)
Friendly staff(31)
Clean and tidy(27)
Delicious breakfast(16)
Great location(15)
Awesome amenities(10)
Perfect for business trips(9)
Convenient location(9)
Negative reviews(2)
Nicholas Jean Wai
Deluxe Twin Room
Checked in Mar 2025
Travel with friends
2 Reviews
3.2/5
Posted on Apr 9, 2025
The check in service is up to par. The drawback is that this hotel provide very limited toiletries or amenities. It only provided upon request. Be that as it may, the breakfast was somewhat not up to par. The price for it is 150,000 rupiah, I do understand with that price I should not be expecting very much on the choices of what they provide.
Response from Property: Dear Mr Nicholas Jean Wai,Thank you for taking the time to share your feedback with us.We are pleased to know that our check-in service met your expectations. However, we regret to hear that other aspects of your stay did not fully satisfy you. At Novotel Jakarta Cikini, we provide amenities upon request as part of our sustainability commitment, but we understand this may have caused some inconvenience, and we truly appreciate your input.We also note your comments regarding the breakfast experience. Your feedback has been shared with our culinary team to help us improve both the quality and variety of our offerings.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,Riganda TogatoropGeneral Manager
Anonymous User
Deluxe Twin Room
Checked in Dec 2024
Travel with friends
2 Reviews
4.5/5
Great
Posted on Jan 5, 2025
Clean & comfortable, service is very good as well. Location wise, the area is not too packed, lots of nearby cafes too.
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Novotel Jakarta Cikini.Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience.We look forward to welcoming you back to Novotel Jakarta Cikini.Best regards,Riganda TogatoropGeneral Manager
Anonymous User
Deluxe Twin Room
Checked in Nov 2024
Solo travelers
3 Reviews
4.7/5
Amazing
Posted on Jan 4, 2025
Hotel is located near to the Cikini commuting train station and around neighbourhood there are lots of good food.
Response from Property: Dear Valued Guest,Thank you for staying with us and taking a moment to share your recent experience.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Riganda TogatoropGeneral Manager
Reen_NFH
Deluxe King Room
Checked in Oct 2024
Business travelers
94 Reviews
5.0/5
Outstanding
Posted on Nov 29, 2024
This hotel is no good. The room is big and beatiful. I really love this hotel
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are delighted to hear that you found our rooms spacious and beautiful, and that you love the hotel overall. However, we noticed your comment stating, "This hotel is no good," which seems to contrast with the rest of your review. If there are any concerns or areas where we can improve, please do not hesitate to let us know. Your feedback is invaluable in helping us enhance our guests experiences.We hope to have the pleasure of welcoming you back soon.Warm regards,Riganda TogatoropGeneral Manager
Guest User
Deluxe King Room
Checked in Nov 2024
Solo travelers
44 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
good place to stay. easy to get anything like food that only walk
Response from Property: Dear Valued Guest,Thank your for taking the time to share your experience during your stay.We are glad that you enjoyed your visit. Your review motivates us to continue providing the best service. and we hope to see you again soon.Best regards,Riganda TogatoropGeneral Manager
AppleR
Deluxe King Room
Checked in Feb 2025
Couples
5 Reviews
5.0/5
Outstanding
Posted on Apr 1, 2025
We choose to stay at Novotel Hotel Cikini whenever we visit to Jakarta. The service level is above expectations from every staff in the hotel. Room size - Spacious. Breakfast - Wide range of food. Consist of Indonesian cuisine, Western and Indian. Check-in - Fast and flexible. Able to store your luggage if your arrive early. There is no language barrier if you could speak English and Bahasa Indonesian. It is highly recommended to stay with Novotel Hotel Cikini.
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Novotel Jakarta Cikini.Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience.We look forward to welcoming you back to Novotel Jakarta Cikini.Best regards,Riganda TogatoropGeneral Manager
Joshua lim0105
Deluxe King Room
Checked in Sep 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Oct 27, 2024
The hotel is good. Many shops nearby. Aircon is cool enough. Clean.
Response from Property: Dear Mr Joshua Lim,Thank you for your positive review. We are pleased to hear that you enjoyed your stay and found our hotel clean and comfortable. It's great to know that our convenient location contributed to your experience.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Warm regards,Riganda TogatoropGeneral Manager
shinta asmono
Deluxe Twin Room
Checked in Sep 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
Very comfortable bed, nice staff, great breakfast:)
6/10
Response from Property: Dear Ms Shinta Asmono,Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the room, breakfast, and also the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Riganda TagatoropGeneral Manager
Eric_Low
Deluxe Twin Room
Checked in Jan 2025
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Feb 23, 2025
Location is near to food, cafes and convenient store. Staff service and attitude is top notch. Love the smiles and warm greetings everytime I sees them.
Response from Property: Dear Mr Eric Low,Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience.We look forward to welcoming you again in the future.Best Regards,Riganda TogatoropGeneral Manager
Hazrul
Deluxe King Room
Checked in Jan 2025
Couples
1 Reviews
5.0/5
Outstanding
Posted on Feb 10, 2025
My always choice for hotel in Jakarta. Tip top cleanliness, polite employees, zero complaints i have on my repeated visits to Novotel Jakarta. I will come again for sure.
Response from Property: Dear Mr Hazrul,Thank you for sharing your experience at Novotel Jakarta Cikini.Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience.We look forward to welcoming you back to Novotel Jakarta Cikini.Best regards,Riganda TogatoropGeneral Manager
Guest User
Deluxe King Room
Checked in Oct 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Jan 17, 2025
تعامل ممتاز من قبل موظفي الاستقبال فندق نضيف The smile of the reception staff is a clean hotel. The location is excellent. Thank you to the reception staff and the reception manager for the excellent hospitality
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Novotel Jakarta Cikini.Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience.We look forward to welcoming you back to Novotel Jakarta Cikini.Best regards,Riganda TogatoropGeneral Manager
Black Humor
Deluxe King Room
Checked in Apr 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on May 19, 2024
Very friendly staff, good location, good facilities, good food, excellent Wi-Fi, very satisfied with everything. Well done
Response from Property: Dear Valued GuestThank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience.We look forward to welcoming you again in the future.Best Regards,Riganda TogatoropGeneral ManagerNovotel Jakarta Cikini
DanS84
Deluxe King Room
Checked in Sep 2024
Couples
69 Reviews
1.0/5
Posted on Oct 12, 2024
Very disappointed that the hotel didn’t know that we were checking out a day later. Not only that. They came to to the room as the fire alarm was activated. Both me and my partner were basically naked being looked at by 5 staff members. Highly embarrassing and uncalled for.
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience you had during your stay. This is an unexpected situation, and we apologize for the inconvenience caused. This has been done to ensure safety. Thank you for your understanding.Your experience does not reflect our usual standards, and we are truly sorry for the inconvenience and distress it caused.We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience.Warm regards,Riganda TogatoropGeneral Manager
David
Deluxe Twin Room
Checked in Dec 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
Good and modern rooms, good AC and Tv. Nice pool and good location.
Response from Property: Dear Mr David,Thank you so much for your exceptional review. We are delighted to hear that you enjoyed your stay.We appreciate your kind words and look forward to welcoming you back for another memorable experience.Best regards,Riganda TogatoropGeneral Manager
DanS84
Deluxe King Room
Checked in Sep 2024
Couples
69 Reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
As I stated in my previous review. It’s a great hotel to stay while in Jakarta
Response from Property: Dear Valued Guest,Dear Valued Guest,Thank you for your continued support and for sharing your positive feedback. We are delighted to know that you consistently enjoy your stays with us. It’s always a pleasure to welcome you, and we’re thrilled to be your preferred choice whenever you're in Jakarta.We look forward to welcome you again soon.Warm regards,Riganda TogatoropGeneral Manager