Comfort Suites Cicero - Syracuse North
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1 room, 2 adults, 0 children
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Comfort Suites Cicero - Syracuse North
5875 Carmenica Drive, I-81 exit 30, Cicero, New York State, 13039, United States
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A stay at Comfort Suites Cicero - Syracuse North places you in the heart of Cicero, a 8-minute drive from Oneida Lake and 11 minutes from Destiny USA. This hotel is 10.2 mi (16.4 km) from Onondaga Lake Park and 11 mi (17.7 km) from Landmark Theatre.Show More
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3.7/5Cleanliness: 3.7
All 100 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWake-up CallAirport Shuttle ServiceFreeMeeting RoomMulti-function RoomBusiness Center
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Surroundings
Airport: Syracuse Hancock International Airport
(7.0 miles)
Train: Regional Transportation Center
(10.0 miles)
Train: Amtrak Syracuse
(10.1 miles)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Accessible Two Queen Suite Non smoking
2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Towel
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6
Suite
2 Queen bed
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Towel
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6
Deluxe Suite with Two Queen Beds
2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Electric Fan
Check Availability
5
Accessible King Suite Non smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Towel
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5
Deluxe Suite
1 Sofa bed and 1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Electric Fan
Check Availability
5
Deluxe Suite
1 Sofa bed and 1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Electric Fan
Check Availability
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Guest Reviews(100)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Ves'shawna
February 29, 2024
There was food left from previous guest in the freezer. There were only 2 towels in the room of which my children used for swimming, leaving us no towels for showering. I had to request extra towels. When we got there, I also noticed that there was only a small amount of toilet paper on the roll. I didn’t think too much of it, because I figured there would be extra rolls. We ran out and there was no extra rolls. I had to request toilet paper. When the kids and I went to take showers, there was no washcloths. So I had to request washcloths. When it came time for bed, my son was going to use the pull out sofa. There was no bedding for it. I had to request bedding. Otherwise, the bed was comfortable and I guess the room was clean. Not very accommodating. I was disappointed.
Nicholas
February 26, 2024
Hotel is getting shabby. There are signs saying ‘pardon the mess due to renovation’ but no sign of any renovation going on. Gym equipment was non functional but we had to ask at the desk how to make it work before being told parts were on order, a sign would have been nice. A couple or worn out sockets in the room wouldn’t hold a plug, non working light, partially blocked sink and noisy at night with lots of kids staying. Oh and its been upgraded to a Do Not Disturb Hotel. i.e. there’s no maid service. The check in agent actually said it with a straight face 😁
Paula
February 26, 2024
Beds are extremely comfortable and room was quiet. We were on top floor. Had to ask staff a couple of times for tea and for utensils as breakfast. The coffee tea area was often dirty where other guests open sugar packs and spill coffee and leave someone else to clean. Breakfast was adequate. Large and clean breakfast sitting area. Elevator was a bit dirty looked like it hadn’t been cleaned frequently. Overall pleasant stay.
Brad
February 21, 2024
Disgustingly dirty! Will never stay again. Pull out mattress was full of pee and vomit. It was shocking and we did notify the staff and switched rooms. The other pull out couch had pee head to toe again!!! I can only imagine what the mattress looked like if we took the sheets off. Needless to say one person who is over 6 feet had no where to sleep but the couch without being pulled out. The only reason I reserved this hotel was to accommodate a family of 5 for 1 night as our flight landed at 8pm. This hotel can only sleep 4 people doubling up in beds MAX. Do yourself a very big favor and book at another hotel unless you like sleeping in pee and vomit!!!!!
Eric
February 18, 2024
Completely incompetent hotel staff. Checked into the hotel room and on the return after dinner the keys didn’t work. Then once in the room attempted to use the thermostat to set the heat, but the heat did not work. Spent 30 minutes working with the thermostat and the wall unit. No luck. Went down to the front desk and explained the problem asking to switch rooms and they told me there was nothing else available and there was nothing they could do to help me. I strongly recommend avoiding this horrible property. There’s a Holiday Inn express right down the street and I’d recommend going there. In addition, the rooms are old dirty and the maintenance has not been kept up on this hotel. Avoid this poorly run, dirty hotel.
Gerard
February 7, 2024
The overall experience was excellent. However, the chair for the desk in room 330 should be replaced, it was unstable and wobbling. The coffee making in room 330 was missing slide that holds the coffee pod.
Amanda
February 5, 2024
The staff was so nice ! When I got to my room it was more than I had expected ! It was clean, spacious and I loved how easy the tv was to operate and the swivel stand was perfect. Thank you so much! I would definitely stay there again !
Todd
February 1, 2024
I mentioned they had to work on cleaning their toilet needs painting and the furnhture needs updating and the tv is difficult to use the bed was very comfortable
Amanda
January 28, 2024
We didn’t actually check in because the pool was broken.. we came just for the pool… no manager available to help
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2009
- Number of Rooms: 63
A stay at Comfort Suites Cicero - Syracuse North places you in the heart of Cicero, a 8-minute drive from Oneida Lake and 11 minutes from Destiny USA. This hotel is 10.2 mi (16.4 km) from Onondaga Lake Park and 11 mi (17.7 km) from Landmark Theatre.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cicero? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cicero? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Public ParkingFree
Fitness Room
24-Hour Front Desk
Wake-up Call
Airport Shuttle ServiceFree
Meeting RoomAdditional charge
Multi-function Room
Business Center
Fitness Room
Meeting Room
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