Guest User
January 31, 2023
The biggest disappointment was the level of cleanliness. The mattress protectors were filthy and obviously hadn’t been changed for a while, the floor was dirty, the bedroom wardrobe (the only storage space you do have so have to live out of suitcases) also housed the dirty bucket, brooms etc you are meant to hang your clothes in with them! Cups chipped, the extractor fan for the toilet came off the wall and hit my husband on the head when we switched it on. Communal areas absolutely filthy, our balcony gutters were full of matted dog hair, the list goes on! The ‘Spa’ half of which was out of order is an additional cost. The only plus side was the pool for the children and the staff were friendly. We have stayed in much better in the area for the same price. The whole place feels dated and seems to have lost its sense of identity/quality. Also, there is not a single amenity that you can walk to, you have to drive/bus/train to anywhere! You would have thought the hotel would therefore provide some form of access to snacks, drinks etc.!