Residence Inn Champaign

The staff is very friendly and helped me change the room as per my request. The food is good…more selections. Locationwise is not too far from UIUC. OVERALL I highly recommend this hotel

Room is spacious and got many closets. Staff is friendly and helpful

Normally when traveling across country, we LOOK FOR a Residence Inn. If this was our first visit, we NEVER would have returned. We stayed in a one bedroom suite. More expensive. The kitchen cabinet door hinges were broken. The shower tile was cracked, separated & mold had grown over. The shower faucet literally came off in my husband's hand. The elevator floor was covered with dried spilled coffee/drinks sticky looked like from Saturday night when we arrived Sunday & when we checked out on Monday it was still filthy. I personally had to wait for housekeeping 3 times as they used those elevators from floor to floor with carts. So housekeeping was well aware they were NOT maintaining the common areas. Housekeeping walked over the filth. Lazy! My husband & I both have both been entrepreneurs for several decades & we could not get over how Marriott missed this one! As Bonvoy Members, very disappointed! Excellent location, busy, wonderful personalities at front deck. Zero reinvestment into property, definitely needs remodeling and NEW HOUSEKEEPING STAFF! .. it tells me what they live like at home. Marriott needs to make a surprise visit to critic themselves. No excuses for this one. This has been neglected, abused & ignored. Other Residence Inns are always maintained & preferred. This was VERY SAD TO EXPERIENCE!

Room clean, big, spacious. Breakfast was good. The only thing I wish housekeeping would have come in and gave new supplies. Towels, washcloths and coffee. Had to go down to the desk and ask.

Very clean room. Kitchen was a little dated, but the rest of the accomodations were perfect.

Staff was friendly and professional. My hotel room didn’t have good heating. There was a portable unit that didn’t keep room at a good temperature. Some aspects of the hotel seemed like they needed a remodel.

room was clean but showing wear. limited kitchen utensils for cooking. Disappointing that the pool was not useable as my son was really looking forward to swimming while we were there. Staff was nice.

The shower had mildew. The sleeping accommodations on the pull-out couch were unacceptable. The springs were clearly word out and could be felt through the thin mattress. It sagged significantly in the middle. My son had to sleep across the top since the middle was so bad. This was a disappointing stay.