WoodSpring Suites Chandler Airport

It is easy to get on the highway from the hotel.

The hotel is new and good

Room is clean, convenient for transit or late arrival, easy for check-in

Parking was easy with a lot of available spots. Staff was welcoming and engaging at check-in. Room was as described online and at the front desk. We had an accessible room due to recent surgery. Shower and safety bars throughout bathroom was very helpful. Bed was lower than average probably perfect for wheelchair bound individual. The mattress wasn't comfortable as it was a bit lumpy and squeaky. Keep in mind the stripped down approach to keeping costs down. Room set up long term stays with stove, full fridge, sink. BUT you would need to bring your own cookware, plates, utensils, etc or rent from the facility. Given our needs it was suitable.

Staff was quick and thorough. Room was clean, and quiet. Convenient location. Would definitely stay here again!

The room was so dirty, you could see the dirt and grime on the floor and the counter tops and desks. The bathroom tub and sink had hairs in them seems like someone went in to make sure the beds were done and just walked out. We were staying between March 20th to the 23rd and we left saturday at Noon front desk didnt even acknowledge us checking out early or asking why they just asked for the keys and left it at that. Poor service and poor upkeep.

One front desk staff wasn't very helpful nor friendly. Vending machines out of product. Laundry door did not close and lock properly. Air conditioner didn't work properly, didn't cool room down even after sunset. TV controller didn't work as it should.

No bath towels were in the room when I checked in. I asked the woman at the front desk to give me one bath towel. Later they later wrongly charged me for 2 towels should not have charged for any as there were no towels for bath in the room I was provided. Such a fraudulent place and rip off never seen before.

Had a miserable experience due to the bed being so cheap. Not a hotel quality bed. It was a thin mattress on a aluminum frame. Creaked everytime you moved around. We were not able to sleep at all and ended up checking out early. Complete waste of money!!!! Would not recommend.