Anonymous User
March 5, 2023
Lightning, lightning, lightning! ! !
Facilities: There is no water in the bathtub in the room.
Hygiene: There is hair on the quilt in the picture, and the quality of the disposable slippers is full of broken cotton wool, I don't understand.
Environment: the environment is ok
Service: Personally, I think the service is really rubbish. When I checked in, I arranged a room next to the elevator. I called the front desk to change the room. Members have upgraded room types, but they have not upgraded. The room type is the same as the booked room type. The bottled water in the room is free, but you can only refill it once. It’s not enough to drink at all. We ordered takeaway without water and had to go downstairs to get it. It’s understandable that the deliveryman can’t go upstairs. I want to ask the hotel if they can help deliver it. They said there is no delivery staff can't deliver. The breakfast was okay, but no one removed the plate, put it aside after eating, and collect it after the people left, maybe there are not enough people? Members delayed checking out at 2:00 p.m., called at 1:00 p.m., and asked to leave the store before 1:30 p.m. I don’t understand this behavior very well. Next time, don’t mark check-out at 2:00 p.m., let’s mark 1:30 p.m.!
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